Invest West Management LLC

★★★★☆
  • 12503 Se Mill Plain Blvd Ste 260

    Vancouver, WA 98684

    Map & Directions
  • 360-254-5700

About Invest West Management LLC

Hours
Mon-Fri 9am-5pm

Real Estate

Real Estate
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4.1724 29
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If you'll notice the reviews that favor IVW are from landlords not tenants. Why? Because they are saving owners money and raking tenants over the coals. Especially at move out walk throughs. Don't let this company get away with it.

3
★★★★★

If you'll notice the reviews that favor IVW are from landlords not tenants. Why? Because they are saving owners money and raking tenants over the coals. Especially at move out walk throughs. Don't let this company get away with it.

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if you're smart you will run in the opposite direction as fast as you can. This company is useless especially tracy norris. She manages the property I live at. She doesnot return calls or emails. Is rude disrespecttul and just plain

3
★★★★★

if you're smart you will run in the opposite direction as fast as you can. This company is useless especially tracy norris. She manages the property I live at. She doesnot return calls or emails. Is rude disrespecttul and just plain

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I own a condo in a place managed by Invest West Management. It seemed that up until last year, they did a fairly commendable job. Apparently there have been budget cuts at the company at which point everything seems to have gone

3
★★★★★

I own a condo in a place managed by Invest West Management. It seemed that up until last year, they did a fairly commendable job. Apparently there have been budget cuts at the company at which point everything seems to have gone

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I live in one of the cheaper complexes managed by IWM, and a little loving care would go a long way. For instance, locked mailboxes (mail is stolen regularly) and fumigation to get rid of a pervasive bug problem. Rent is cheap -- that's

3
★★★★★

I live in one of the cheaper complexes managed by IWM, and a little loving care would go a long way. For instance, locked mailboxes (mail is stolen regularly) and fumigation to get rid of a pervasive bug problem. Rent is cheap -- that's

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I was a client of IWM for five years; they managed a rental property for me while I lived out of the state. They made everything so easy, they handled all issues that arose with professionalism. I think the service they provide is

3
★★★★★

I was a client of IWM for five years; they managed a rental property for me while I lived out of the state. They made everything so easy, they handled all issues that arose with professionalism. I think the service they provide is

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I've been with Invest West for seven lovely years and they are the best management company I've ever worked with. Maintenance issues are dealt with promptly and professionally, the staff are very much in tune with the current economy and

3
★★★★★

I've been with Invest West for seven lovely years and they are the best management company I've ever worked with. Maintenance issues are dealt with promptly and professionally, the staff are very much in tune with the current economy and

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Terrible, terrible, terrible. My property has been mismanaged by this company. They have chased away good tenents, lost paperwork and rent. I am a patient person but their service is not good. Stay away better to do it yourself.

3
★★★★★

Terrible, terrible, terrible. My property has been mismanaged by this company. They have chased away good tenents, lost paperwork and rent. I am a patient person but their service is not good. Stay away better to do it yourself.

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I would never recommend this property management to anyone!! I have never rented from such a horrible management company.. my family and I were with them for 2yrs.. the first couple days upon moving in we recieved a letter that they were going to come to inspect our unit, then when we would call for someone to come out to fix things, we wouldnt get a call back and we would have to keep calling for someone to come out! then when someone came out they would come in unannounced, (younger guy) which is very uncomfortable.. when we decided to move out it took them about 2wks to get back to the rental place for verification.. Just very unprofessional.. If you ever rent from them, make sure you take before and after pictures!!! I am so glad I did!! I am still waiting on a phone call from them regarding our walk-out statement!!

1
★☆☆☆☆

I would never recommend this property management to anyone!! I have never rented from such a horrible management company.. my family and I were with them for 2yrs.. the first couple days upon moving in we recieved a letter that they were going to come to inspect our unit, then when we would call for someone to come out to fix things, we wouldnt get a call back and we would have to keep calling for someone to come out! then when someone came out they would come in unannounced, (younger guy) which is very uncomfortable.. when we decided to move out it took them about 2wks to get back to the rental place for verification.. Just very unprofessional.. If you ever rent from them, make sure you take before and after pictures!!! I am so glad I did!! I am still waiting on a phone call from them regarding our walk-out statement!!

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Great company. After 7 years of managing our condos, they have done an excellent job. Being a local company, they are able to provide us many options whenever we need to contract work out. They are truly a professional and caring group of people. If you're not happy with your current management company, give InvestWest a call!

5
★★★★★

Great company. After 7 years of managing our condos, they have done an excellent job. Being a local company, they are able to provide us many options whenever we need to contract work out. They are truly a professional and caring group of people. If you're not happy with your current management company, give InvestWest a call!

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As condo association board member, I have been involved with three property management companies. Invest West is by far the best we have had.

5
★★★★★

As condo association board member, I have been involved with three property management companies. Invest West is by far the best we have had.

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Invest West Management recently took over the condo association that I own a unit in. My mortgage company requested proof of flood insurance information from the association. I called Shannon and she immediately emailed the information over to me. What a change from the last property management company!

5
★★★★★

Invest West Management recently took over the condo association that I own a unit in. My mortgage company requested proof of flood insurance information from the association. I called Shannon and she immediately emailed the information over to me. What a change from the last property management company!

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Hi All,
I've been in this biz many years and this is the best property management company I've found. They're attentive, results oriented, and thorough. I'm an owner and got results right away with this group. They're always polite,

3
★★★★★

Hi All,
I've been in this biz many years and this is the best property management company I've found. They're attentive, results oriented, and thorough. I'm an owner and got results right away with this group. They're always polite,

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We have a large HOA with clubhouse, pool, trails, etc. There are a lot of challenges and we have a good partner now with IW. They make the job of the board of the HOA much easier. Their follow-up has greatly improved and we can count on them to get the job done. Our current property manager has gone out of his way to meet with homeowners to work out issues. I am very pleased with the service we are receiving.

2
★★★★★

We have a large HOA with clubhouse, pool, trails, etc. There are a lot of challenges and we have a good partner now with IW. They make the job of the board of the HOA much easier. Their follow-up has greatly improved and we can count on them to get the job done. Our current property manager has gone out of his way to meet with homeowners to work out issues. I am very pleased with the service we are receiving.

Pros: Responsive, experts, willing to help

Cons: None currently

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I have rented from InvestWest for the past three years and have been very impressed with how responsive they are with maintenance requests and other issues at my complex, e.g., security problems, noisy neighbors, etc. The upkeep on the property is fantastic. They are extremely reliable - I know I can place a call and get a response within a day.

I would highly recommend InvestWest.

2
★★★★★

I have rented from InvestWest for the past three years and have been very impressed with how responsive they are with maintenance requests and other issues at my complex, e.g., security problems, noisy neighbors, etc. The upkeep on the property is fantastic. They are extremely reliable - I know I can place a call and get a response within a day.

I would highly recommend InvestWest.

Pros: very responsive on maintenance, reasonable, friendly

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Invest West and their property managers are great to work with. They give their customers excellent service and attention and always look out for the best interest of their clients and properties. I have worked with Invest West and some of their managers for many years and have always had a good experience in all my dealings with them. I highly recommend considering Invest West.

2
★★★★★

Invest West and their property managers are great to work with. They give their customers excellent service and attention and always look out for the best interest of their clients and properties. I have worked with Invest West and some of their managers for many years and have always had a good experience in all my dealings with them. I highly recommend considering Invest West.

Pros: Very professional & well managed

Cons: none

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I have been with IVW for a few years now. I came to them from another larger management company in the Vancouver, WA area. I was very dissatisfied with the other company because my operational costs were running out of control, my tenants were not a quality I preferred, the tenants were also frustrated, and (most important) communication was just plain abysmal.

My first year with IVW turned all of this around. My tenants like them as well (they all hated the other management company (TMG Northwest). I have had 2 different property managers now. Tracy was my first rep and she was pleasant, communicative and very easy to work with- even in unconfortable situations. Kelly is my rep now and is every bit as proffessional and pleasant as Tracy.

I HIGHLY recommend IVW for your property management.

John Hill
Property owner of 2 single family homes in Battle Ground

2
★★★★★

I have been with IVW for a few years now. I came to them from another larger management company in the Vancouver, WA area. I was very dissatisfied with the other company because my operational costs were running out of control, my tenants were not a quality I preferred, the tenants were also frustrated, and (most important) communication was just plain abysmal.

My first year with IVW turned all of this around. My tenants like them as well (they all hated the other management company (TMG Northwest). I have had 2 different property managers now. Tracy was my first rep and she was pleasant, communicative and very easy to work with- even in unconfortable situations. Kelly is my rep now and is every bit as proffessional and pleasant as Tracy.

I HIGHLY recommend IVW for your property management.

John Hill
Property owner of 2 single family homes in Battle Ground

Pros: Great communications between IVW, Tenants and owner

Cons: Cash Flow statements are a bit hard to read

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Can't say enough good things about the maintenance and vendor recommentations. Calls and questions are addressed quickly and professionally.
The organization itself is well managed and professional in every way.
I would highly recommend IWM to anyone looking for good service and respect.

2
★★★★★

Can't say enough good things about the maintenance and vendor recommentations. Calls and questions are addressed quickly and professionally.
The organization itself is well managed and professional in every way.
I would highly recommend IWM to anyone looking for good service and respect.

Pros: Strong maintenance management

Cons: None

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I have been very pleased with Invest West Management over the years. I rented a home from them for several years. I must applaud the maintenance staff as they were diligent in their work and always cleaned up on completion. I now live within a community IWM manages, although I am not a Board Member, it is evident that IWM has a professional and knowledgeable working base with my community as a whole.

2
★★★★★

I have been very pleased with Invest West Management over the years. I rented a home from them for several years. I must applaud the maintenance staff as they were diligent in their work and always cleaned up on completion. I now live within a community IWM manages, although I am not a Board Member, it is evident that IWM has a professional and knowledgeable working base with my community as a whole.

Pros: Professional Service; Great Maintenance

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0
★☆☆☆☆

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Pros: None

Cons: Many

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I have previously rented from this company and have rented 3 different places through the company. Each and every time I expierenced great service and was treated very well I am shocked to see some of the other reviews listed on this site as I would highly recommend them as one of the best companies around. If you consider contacting them in the future I am sure you will experience the same level of service that I have.

2
★★★★★

I have previously rented from this company and have rented 3 different places through the company. Each and every time I expierenced great service and was treated very well I am shocked to see some of the other reviews listed on this site as I would highly recommend them as one of the best companies around. If you consider contacting them in the future I am sure you will experience the same level of service that I have.

Pros: Friendy and prompt

Cons: none

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They have been great to deal with over the years. They have been around long enough to be very knowledgeable but are still a local company with the small, family-owned feel. They have been very flexible in meeting our needs which is something you don't always find with the larger management companies. We've also found them to be very affordable compared to other management companies.

2
★★★★★

They have been great to deal with over the years. They have been around long enough to be very knowledgeable but are still a local company with the small, family-owned feel. They have been very flexible in meeting our needs which is something you don't always find with the larger management companies. We've also found them to be very affordable compared to other management companies.

Pros: Profession, responsive, affordable, knowledgeable

Cons: none

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Invest West Management has provided great advice over the years. I wanted to take the time to commend these people.

5
★★★★★

Invest West Management has provided great advice over the years. I wanted to take the time to commend these people.

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I have dealt with this company for a few years now and I am more dissatisfied every day. They lose rent checks, and then suddenly discover them several days later, and god forbid you need any maintenance work done. The property managers are rude and disrespectful and treat the tenants like dirt. I have nothing good to say about them, and I will make it my mission to see this company out of business.

0
★☆☆☆☆

I have dealt with this company for a few years now and I am more dissatisfied every day. They lose rent checks, and then suddenly discover them several days later, and god forbid you need any maintenance work done. The property managers are rude and disrespectful and treat the tenants like dirt. I have nothing good to say about them, and I will make it my mission to see this company out of business.

Pros: none

Cons: all

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I have rented from this management company for many years. In the beginning, the unit & grounds were beautiful and the tenants were respectful. Each year our building has become more & more trashed. They people they rent to destroy the inside & outside. Upkeep is never done & repairs are hard to get. The gutters are cracked, the window screens don't fit, the blinds are broken, the electrical wiring is scary. The people in the office have been extremely rude several times. No one seems to be in control. Phone calls are not returned promptly. I'm so happy to be moving out of their unit. I would never rent from this company again & I would not trust them to manage a rental I owned. However, the rent is cheap & has never increased. I guess you get what you pay for.

0
★☆☆☆☆

I have rented from this management company for many years. In the beginning, the unit & grounds were beautiful and the tenants were respectful. Each year our building has become more & more trashed. They people they rent to destroy the inside & outside. Upkeep is never done & repairs are hard to get. The gutters are cracked, the window screens don't fit, the blinds are broken, the electrical wiring is scary. The people in the office have been extremely rude several times. No one seems to be in control. Phone calls are not returned promptly. I'm so happy to be moving out of their unit. I would never rent from this company again & I would not trust them to manage a rental I owned. However, the rent is cheap & has never increased. I guess you get what you pay for.

Pros: cheap rent

Cons: everything else

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Since InvestWest was selected as the property manager of our community our neighborhood has gone down in smoke. Phone calls are not returned, emails ignored and the only way I can get someone to address my issue is to walk into the office and demand that someone speak with me. Unauthorized sheds have been erected; garbage has piled up on the sides of houses for months at a time. I contacted the owner, Steve Barber, more than once with my issues and was ignored. I would not recommend this management company to anyone and personally feel that they should not be in business.

0
★☆☆☆☆

Since InvestWest was selected as the property manager of our community our neighborhood has gone down in smoke. Phone calls are not returned, emails ignored and the only way I can get someone to address my issue is to walk into the office and demand that someone speak with me. Unauthorized sheds have been erected; garbage has piled up on the sides of houses for months at a time. I contacted the owner, Steve Barber, more than once with my issues and was ignored. I would not recommend this management company to anyone and personally feel that they should not be in business.

Pros: None

Cons: Everything

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If you are in a tenant with this company hopefully nothing you need them to do is an emergency. I have complained for a year and a half about many things breaking, dying etc and either we don't hear from them at all or it takes weeks for them to take care of it. I have had workers tell me how to fix things myself just so it gets done. I will say all their maintainance crew has always been friendly and professional. Some I have spoken to seemed to be frustrated with how they treat their tenants as well. Thank goodness I am leaving them soon and will never look back. Unfortunately this is nothing new to me, I cant think of one management company I have ever dealt with I would recommend :(

0
★☆☆☆☆

If you are in a tenant with this company hopefully nothing you need them to do is an emergency. I have complained for a year and a half about many things breaking, dying etc and either we don't hear from them at all or it takes weeks for them to take care of it. I have had workers tell me how to fix things myself just so it gets done. I will say all their maintainance crew has always been friendly and professional. Some I have spoken to seemed to be frustrated with how they treat their tenants as well. Thank goodness I am leaving them soon and will never look back. Unfortunately this is nothing new to me, I cant think of one management company I have ever dealt with I would recommend :(

Pros: nice maintainance crews

Cons: they are unable to return a phone call

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It is difficult to communicate with IW for repairs, or, simple questions. Voice mail messages are routinely not returned to home owners, requests for repairs are overlooked, lost, or put on hold, the company answers for the Board, and, in reality, is the Board, unless the Board has informed members. We sometimes receive the previous Board meeting's minutes before the next meeting but seldom. The minutes are taken by IW and significant discussions are left out causing home owners to be unaware of important issues. IW is finally catching up on audits getting ready to finish the 2002-2003 records.

Please note that these comments are general in content but are having a negative impact on the community as well as jeopardizing our financial credibility and ability to cope with minor and major repairs. At present, it is not in a home owner's best interest to go into more detail about the company's sort comings due to possible threat of legal action from IW.

0
★☆☆☆☆

It is difficult to communicate with IW for repairs, or, simple questions. Voice mail messages are routinely not returned to home owners, requests for repairs are overlooked, lost, or put on hold, the company answers for the Board, and, in reality, is the Board, unless the Board has informed members. We sometimes receive the previous Board meeting's minutes before the next meeting but seldom. The minutes are taken by IW and significant discussions are left out causing home owners to be unaware of important issues. IW is finally catching up on audits getting ready to finish the 2002-2003 records.

Please note that these comments are general in content but are having a negative impact on the community as well as jeopardizing our financial credibility and ability to cope with minor and major repairs. At present, it is not in a home owner's best interest to go into more detail about the company's sort comings due to possible threat of legal action from IW.

Pros: No

Cons: Yes

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I just think that these people deserve to have a positive posting to balance the perspective.
I recently was in the hospital for a week with my son and I missed work, and of course my paycheck. I am a single working mother of two boys and if it weren't for the kindness and understanding of these property managers, I don't know what I would have done. They have totally been willing to work with me during this financial hardship, they are friendly and caring and also very busy. I just can't express how thankful I am!

2
★★★★★

I just think that these people deserve to have a positive posting to balance the perspective.
I recently was in the hospital for a week with my son and I missed work, and of course my paycheck. I am a single working mother of two boys and if it weren't for the kindness and understanding of these property managers, I don't know what I would have done. They have totally been willing to work with me during this financial hardship, they are friendly and caring and also very busy. I just can't express how thankful I am!

.

Invest West manages the Park Place condos where I purchased a unit. At one point I began hearing a constant sound of running water or something above my unit. I called Invest West to tell them about this and was told letters to the unit above me would be sent out. After two weeks I called them again to see if there was any progress, I was told nothing had transpired, but more letters would be sent out. Two weeks later I went through the same thing and got nowhere. Finally after six weeks of hearing this noise I went into the office and was told that there was nothing more they could do. Thats a laugher, they hadnt done anything to begin with. I would not let that answer stand, and forced them to get a maintnenance guy out to diagnose the problem. Low and behold there was a leaking pipe, they had to dig up the front sidewalk to fix everything. It was finally fixed due to my persistence, had I not been persistant I would still be listening to the water and it would be causing damage to who knows what. I then went in to the office again with another question and brought up the fact that I had to wait for six weeks to get something done. I got nothing but resistance again, and no apology for refusing to help me or follow through on the situation. I was told someone else fianally complained about it and then they had someone come to take a look. Then nothing but excuses as to why it took six weeks. I recommend this company to those who wish to let their property suffer and have situations ignored. So all you slumlords, here is your company!!

0
★☆☆☆☆

Invest West manages the Park Place condos where I purchased a unit. At one point I began hearing a constant sound of running water or something above my unit. I called Invest West to tell them about this and was told letters to the unit above me would be sent out. After two weeks I called them again to see if there was any progress, I was told nothing had transpired, but more letters would be sent out. Two weeks later I went through the same thing and got nowhere. Finally after six weeks of hearing this noise I went into the office and was told that there was nothing more they could do. Thats a laugher, they hadnt done anything to begin with. I would not let that answer stand, and forced them to get a maintnenance guy out to diagnose the problem. Low and behold there was a leaking pipe, they had to dig up the front sidewalk to fix everything. It was finally fixed due to my persistence, had I not been persistant I would still be listening to the water and it would be causing damage to who knows what. I then went in to the office again with another question and brought up the fact that I had to wait for six weeks to get something done. I got nothing but resistance again, and no apology for refusing to help me or follow through on the situation. I was told someone else fianally complained about it and then they had someone come to take a look. Then nothing but excuses as to why it took six weeks. I recommend this company to those who wish to let their property suffer and have situations ignored. So all you slumlords, here is your company!!

Pros: Big building that makes them look professional

Cons: They aren't

 

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