Regis Salons

★★☆☆☆
  • 1903 S Commons

    Federal Way, WA 98003

    Map & Directions
  • 253-941-6288

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I got my hair permed by a very new stylist even though she led me to believe she had been doing hair for quite some time. She offered a coupon for 50% off and I couldn't pass that up. She assured me she had been doing this since she was 12 and a Master would be there if I had any concerns while she was perming my hair. I have extremely long hair. My hair was very healthy with the exeption of the ends being a bit dry, however I was getting them trimmed little by little. Anyhow, I realized from the beginning she was inexperienced, but I decided to let her try and see how it went. The manager comes over and tells her to roll my hair in one roller, not piggy back or even spiral rods. I'm wondering in my head how this will work since my hair is to my waist and I have alot of hair. I am trusting this manager knows what he is talking about, although the whole time I had my doubts and was very sceptical this perm would even turn out. 51/2 hours later because my hair was rolled in slow motion it seemed, I'm done. I leave and go home. Hair dries, I have no curl, just a few waves, frizzy, dried ugly hair. Oh and I'm getting married the next day! I get some second opinions on the one rod thing...Everyone I talked to said "what?????" No one does that with my length hair! Tomorrow I will be going in and asking for a refund. 85$ plus tax!

1
★☆☆☆☆

I got my hair permed by a very new stylist even though she led me to believe she had been doing hair for quite some time. She offered a coupon for 50% off and I couldn't pass that up. She assured me she had been doing this since she was 12 and a Master would be there if I had any concerns while she was perming my hair. I have extremely long hair. My hair was very healthy with the exeption of the ends being a bit dry, however I was getting them trimmed little by little. Anyhow, I realized from the beginning she was inexperienced, but I decided to let her try and see how it went. The manager comes over and tells her to roll my hair in one roller, not piggy back or even spiral rods. I'm wondering in my head how this will work since my hair is to my waist and I have alot of hair. I am trusting this manager knows what he is talking about, although the whole time I had my doubts and was very sceptical this perm would even turn out. 51/2 hours later because my hair was rolled in slow motion it seemed, I'm done. I leave and go home. Hair dries, I have no curl, just a few waves, frizzy, dried ugly hair. Oh and I'm getting married the next day! I get some second opinions on the one rod thing...Everyone I talked to said "what?????" No one does that with my length hair! Tomorrow I will be going in and asking for a refund. 85$ plus tax!

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Do not go to this salon....they have no customer service....I had an appointment this morning at 9:30...got there at 9:25...not open yet...A little blonde came (with boyfriend in hand) unlocked door went in then immediately relocked an left hand in hand with boyfriend... When I told her I had an appointment she said I would just have to wait for my stylist to get there.... Will never go to this salon again... Her attitude was that I was bothering her,,,,,

1
★☆☆☆☆

Do not go to this salon....they have no customer service....I had an appointment this morning at 9:30...got there at 9:25...not open yet...A little blonde came (with boyfriend in hand) unlocked door went in then immediately relocked an left hand in hand with boyfriend... When I told her I had an appointment she said I would just have to wait for my stylist to get there.... Will never go to this salon again... Her attitude was that I was bothering her,,,,,

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I went to the Federal Way Commons Regis Salon about 6 weeks ago for a haircut. I have been there a few times before, but none of the other stylists gave me the cut I asked for. DO NOT let the Asian man cut your hair! He didn't follow the picture I showed him and gave me attitude the whole time he was cutting my hair.
Crystal had previously cut my sister's hair, so I asked for her. She did a fantastic job! She talked to me in depth before she picked up her shears. I brought in a picture and she made sure to tell me exactly what she was going to do. I told her that I don't like to flatiron my hair,and she made sure it looked cute without any extra effort. She also recommended a great product to keep my cut piecey and edgy. She really takes the time to understand your style and what you want. She helped me learn how to manage the style on my own.
I would HIGHLY recommend this salon.

PROS: Great service, friendly staff.
CONS: A bit pricey, about $30 for a cut.

4
★★★★☆

I went to the Federal Way Commons Regis Salon about 6 weeks ago for a haircut. I have been there a few times before, but none of the other stylists gave me the cut I asked for. DO NOT let the Asian man cut your hair! He didn't follow the picture I showed him and gave me attitude the whole time he was cutting my hair.
Crystal had previously cut my sister's hair, so I asked for her. She did a fantastic job! She talked to me in depth before she picked up her shears. I brought in a picture and she made sure to tell me exactly what she was going to do. I told her that I don't like to flatiron my hair,and she made sure it looked cute without any extra effort. She also recommended a great product to keep my cut piecey and edgy. She really takes the time to understand your style and what you want. She helped me learn how to manage the style on my own.
I would HIGHLY recommend this salon.

PROS: Great service, friendly staff.
CONS: A bit pricey, about $30 for a cut.

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