Doug's Lynnwood Mazda

★★★★★
We have 3 locations to serve you.
  • 22130 Highway 99

    Edmonds, WA 98026

    Map & Directions
  • 425-774-3551

Automotive

Automotive
More choices in Edmonds:
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Lynnwood Mazda

22130 Highway 99 Edmonds, WA

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Mazda Of Everett

11409 Highway 99 HWY99 Everett, MA

5 35
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Excellent experience at Doug's. From scheduling an appointment online to meeting the salesman to meeting the finance guy--everything was pleasant, easy and professional and dare I say, fun. And, I feel I got an excellent deal on my new

3
★★★★★

Excellent experience at Doug's. From scheduling an appointment online to meeting the salesman to meeting the finance guy--everything was pleasant, easy and professional and dare I say, fun. And, I feel I got an excellent deal on my new

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Cody was great throughout experience.

3
★★★★★

Cody was great throughout experience.

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Duke Le got us set up right! He helped us finance within our budget and took care of our requests with no hassle. He was a no-pressure, personable salesman. We would recommend him and Doug's to others, for sure.

3
★★★★★

Duke Le got us set up right! He helped us finance within our budget and took care of our requests with no hassle. He was a no-pressure, personable salesman. We would recommend him and Doug's to others, for sure.

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we got a GREAT car at a GREAT price. Much better than expected, and our salesman (besides having a great southern accent) was straight forward, no messing around, fantastic. It was such a great experience. All my questions were answered,

3
★★★★★

we got a GREAT car at a GREAT price. Much better than expected, and our salesman (besides having a great southern accent) was straight forward, no messing around, fantastic. It was such a great experience. All my questions were answered,

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I hate buying cars and prefer to agree on pricing and features via the internet. This is one of the few dealerships that gives you their best offer the first time via email. They know they have one shot at the deal. Closing was fast and

3
★★★★★

I hate buying cars and prefer to agree on pricing and features via the internet. This is one of the few dealerships that gives you their best offer the first time via email. They know they have one shot at the deal. Closing was fast and

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Excellent service! Thank you Cody.

3
★★★★★

Excellent service! Thank you Cody.

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exceptional service & knowledgeable. Thank you Duke!

3
★★★★★

exceptional service & knowledgeable. Thank you Duke!

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I leased a 2014 Mazda MX-5 Miata from Doug's Lynnwood Mazda last week, and it was a smooth and easy process from start to finish. Robert Sangelo was my contact when I called in, and we made an appointment on Tuesday for me to come in and

3
★★★★★

I leased a 2014 Mazda MX-5 Miata from Doug's Lynnwood Mazda last week, and it was a smooth and easy process from start to finish. Robert Sangelo was my contact when I called in, and we made an appointment on Tuesday for me to come in and

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Had an amazing experience with mike burns! Super patient and helped me out with every aspect of buying my new 2013 genesis.

3
★★★★★

Had an amazing experience with mike burns! Super patient and helped me out with every aspect of buying my new 2013 genesis.

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I bought my Mazda Tribute here in 2006. I still have it. I still take it here for service because the work is good, the price reasonable and I never feel like they are trying to gouge me. The same sales rep still works there. The same

3
★★★★★

I bought my Mazda Tribute here in 2006. I still have it. I still take it here for service because the work is good, the price reasonable and I never feel like they are trying to gouge me. The same sales rep still works there. The same

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I knew I wanted a 2014 Mazda 3 hatchback but wasn't sure how various models differed -- Rob was very thorough and thoughtful in helping me find the right model that fitted my tastes and lifestyle. I ended up test-driving the 2014 SGT and

3
★★★★★

I knew I wanted a 2014 Mazda 3 hatchback but wasn't sure how various models differed -- Rob was very thorough and thoughtful in helping me find the right model that fitted my tastes and lifestyle. I ended up test-driving the 2014 SGT and

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The overall rating is "great" for this dealership. The personnel are accommodting and aims to please. I am a return customer to this dealership; so,it's a testimony that I like Mazda products. This is my 4th Miata.

3
★★★★★

The overall rating is "great" for this dealership. The personnel are accommodting and aims to please. I am a return customer to this dealership; so,it's a testimony that I like Mazda products. This is my 4th Miata.

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I can't help but recommend Jordan Lewis at Doug's Lynnwood Mazda to be your next car selection specialist. I refer to Jordan as a specialist, because he (and the team at Doug's) went above and beyond to get me into the vehicle I came in

3
★★★★★

I can't help but recommend Jordan Lewis at Doug's Lynnwood Mazda to be your next car selection specialist. I refer to Jordan as a specialist, because he (and the team at Doug's) went above and beyond to get me into the vehicle I came in

.

Had an amazing experience with mike burns! Super patient and helped me out with every aspect of buying my new 2013 genesis.

3
★★★★★

Had an amazing experience with mike burns! Super patient and helped me out with every aspect of buying my new 2013 genesis.

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My Wife and I are new to this state and have been a Mazda owner for over 20 years. Frankly, I felt that finding a new dealer was going to be a bigger hassel than it was worth...however, when I walked into Doug's in Lynnwood I found the

3
★★★★★

My Wife and I are new to this state and have been a Mazda owner for over 20 years. Frankly, I felt that finding a new dealer was going to be a bigger hassel than it was worth...however, when I walked into Doug's in Lynnwood I found the

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Thank you Jordan Lewis and everyone at Doug's lynnwood Mazda who helped me purchase my first vehicle from a dealership. Jordan and his team went above and beyond in helping me get the right vehicle for me. Even when the chips were down,

3
★★★★★

Thank you Jordan Lewis and everyone at Doug's lynnwood Mazda who helped me purchase my first vehicle from a dealership. Jordan and his team went above and beyond in helping me get the right vehicle for me. Even when the chips were down,

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I can honestly say that I am very pleased with the service and friendliness of the staff at Doug's Lynnwood Mazda. They made the process easy, fast, and straight forward. I was very pleasantly surprised by how professional and laid back

3
★★★★★

I can honestly say that I am very pleased with the service and friendliness of the staff at Doug's Lynnwood Mazda. They made the process easy, fast, and straight forward. I was very pleasantly surprised by how professional and laid back

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I had one of the wonderful experience with Doug's Lynnwood Mazda center. Each one of them is very caring, informative and display an excellent customer service to their customers. I dropped in to this center to take a peek at Mazda 5 2012

3
★★★★★

I had one of the wonderful experience with Doug's Lynnwood Mazda center. Each one of them is very caring, informative and display an excellent customer service to their customers. I dropped in to this center to take a peek at Mazda 5 2012

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Amazing service from sales, finance, and service center. I was in and out with a great deal in just a couple hours. They treated me right start to finish, and continue to do so after the sale!

3
★★★★★

Amazing service from sales, finance, and service center. I was in and out with a great deal in just a couple hours. They treated me right start to finish, and continue to do so after the sale!

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Was sold a Maintenance Contract with my new vehicle. Finance guy Jon says he "forgot" to print out the contract. He nearly charge me $1295 for a Service Contract with no Contract. Then when I went to use the Maintenance plan 6 months

3
★★★★★

Was sold a Maintenance Contract with my new vehicle. Finance guy Jon says he "forgot" to print out the contract. He nearly charge me $1295 for a Service Contract with no Contract. Then when I went to use the Maintenance plan 6 months

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Stay Informed\r
\r
Lets start at the beginning, stories always have 3 sides... Our side their side and somewhere in the middle the truth. I walked into the showroom with my family told the salesman that my daughter had bought a car here

3
★★★★★

Stay Informed\r
\r
Lets start at the beginning, stories always have 3 sides... Our side their side and somewhere in the middle the truth. I walked into the showroom with my family told the salesman that my daughter had bought a car here

.

I recently went to Doug's Lynnwood Hyundai to shop for a new car. I wasn't that familiar with all the models so I went in without a lot of information. I was immediately helped by a very pretty lady, who showed me all the current models

3
★★★★★

I recently went to Doug's Lynnwood Hyundai to shop for a new car. I wasn't that familiar with all the models so I went in without a lot of information. I was immediately helped by a very pretty lady, who showed me all the current models

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I went in to have my oil pan replaced in March as the plug threads were stripped. They gave me call saying it looked pretty new and asked if I was sure I wanted it replaced. I told them to check the threads on the plug and if they were

3
★★★★★

I went in to have my oil pan replaced in March as the plug threads were stripped. They gave me call saying it looked pretty new and asked if I was sure I wanted it replaced. I told them to check the threads on the plug and if they were

.

I was hit by an uninsured driver and given a small amount of money by my insurance company to replace my 2003 Hyundai Elantra. I went to Doug's Hyundai in Lynnwood, WA and talked to Rianna who walked the lot with me asking me what I

3
★★★★★

I was hit by an uninsured driver and given a small amount of money by my insurance company to replace my 2003 Hyundai Elantra. I went to Doug's Hyundai in Lynnwood, WA and talked to Rianna who walked the lot with me asking me what I

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We were pleasently surprised to have a non-stereotypical car buying experience at Doug's Lynnwood Mazda. From the moment we stepped onto the lot we were treated as guests and we never felt any pressure to buy. One of the things I

3
★★★★★

We were pleasently surprised to have a non-stereotypical car buying experience at Doug's Lynnwood Mazda. From the moment we stepped onto the lot we were treated as guests and we never felt any pressure to buy. One of the things I

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After purchasing a vehicle today from Doug's Lynnwood Mazda, I can easily say that it was the best car buying experience I have had. Each and every person we worked with along the way was professional and friendly. From Alberto and Duane

3
★★★★★

After purchasing a vehicle today from Doug's Lynnwood Mazda, I can easily say that it was the best car buying experience I have had. Each and every person we worked with along the way was professional and friendly. From Alberto and Duane

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I went here to purchase my first car. The salesmen were unprofessional and misinformed about the car, but I had already done my research and purchased the vehicle. I was told to come back the next day to do the trade and pick up the

3
★★★★★

I went here to purchase my first car. The salesmen were unprofessional and misinformed about the car, but I had already done my research and purchased the vehicle. I was told to come back the next day to do the trade and pick up the

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A few years back I purchased a used car at Lynnwood Mazda on Highway 99. I am not a big fan of going to car lots but my experience at Dougs was easy, very relaxed and definitely had a comfortable feel.

Recently, I took the car in for some service work. They analyzed my problem quickly and gave me an update on what my car needed.

I was given a loaner car and treated like I was the only customer there. It was nice for a change knowing that I wasn't being duped by an untrustworthy mechanic. I haven't stopped telling people how great my experience was at Doug's Lynnwood Mazda. They made a big fan out of me and my family. Not only will I go there for all of my car service needs, I will always know I was treated fairly.

Go Doug's!

2
★★★★★

A few years back I purchased a used car at Lynnwood Mazda on Highway 99. I am not a big fan of going to car lots but my experience at Dougs was easy, very relaxed and definitely had a comfortable feel.

Recently, I took the car in for some service work. They analyzed my problem quickly and gave me an update on what my car needed.

I was given a loaner car and treated like I was the only customer there. It was nice for a change knowing that I wasn't being duped by an untrustworthy mechanic. I haven't stopped telling people how great my experience was at Doug's Lynnwood Mazda. They made a big fan out of me and my family. Not only will I go there for all of my car service needs, I will always know I was treated fairly.

Go Doug's!

Pros: Purchase / Service

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I always am on the defensive when thinking about buying a car, and that sleaze-balls are out there to pull one over you. Not the case at Doug's, which I found out was a family owned and operated! They actually seem like nice and decent people! The salesmen were nice, and helpful, too. I also go and get my car serviced there and I have always had a great experience. They always take the time to explain everything to me, and I never feel taken advantage of. I don't know what they put on my car, but my Mazda 5 (awesommmme car!) comes back smelling great and is super clean.

2
★★★★★

I always am on the defensive when thinking about buying a car, and that sleaze-balls are out there to pull one over you. Not the case at Doug's, which I found out was a family owned and operated! They actually seem like nice and decent people! The salesmen were nice, and helpful, too. I also go and get my car serviced there and I have always had a great experience. They always take the time to explain everything to me, and I never feel taken advantage of. I don't know what they put on my car, but my Mazda 5 (awesommmme car!) comes back smelling great and is super clean.

Pros: good deals, great service

Cons: sometimes a little wait but they got coffee n t.v.

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Phoned Friday 18th December 09 to ask when the 'air bag warning light' on the dashboard should be checked on my gorgeous little Mazda Tribute. Spoke to the reception lady first who correctly put me through to the service dept man. He was clear and concise stating that the air bag would not 'go off' if the light was on but should be checked. He clearly stated that they were not open weekends but if i gave him my name and details as my name did appear on the computer i could call in Monday 8.10 am to have a 'technician' check it out. Very good service up to this point only! Went in on Monday 8.10 am to be told that my booking was not on the computer and they don't make bookings for Mondays over the weekend and that all the 'techs' were busy already and had i taken the persons name that i had spoken to when i booked it? I said no as i wouldn't expect to keep a name to refer to if my details had been recorded and their system worked. Not helpful and a kind of 'Monday morning, the world stinks' vibe. Moral of the story 'If you book in for repair or service, take the name and number of the employee you speak to in case the computer says no on Monday morning'

0
★☆☆☆☆

Phoned Friday 18th December 09 to ask when the 'air bag warning light' on the dashboard should be checked on my gorgeous little Mazda Tribute. Spoke to the reception lady first who correctly put me through to the service dept man. He was clear and concise stating that the air bag would not 'go off' if the light was on but should be checked. He clearly stated that they were not open weekends but if i gave him my name and details as my name did appear on the computer i could call in Monday 8.10 am to have a 'technician' check it out. Very good service up to this point only! Went in on Monday 8.10 am to be told that my booking was not on the computer and they don't make bookings for Mondays over the weekend and that all the 'techs' were busy already and had i taken the persons name that i had spoken to when i booked it? I said no as i wouldn't expect to keep a name to refer to if my details had been recorded and their system worked. Not helpful and a kind of 'Monday morning, the world stinks' vibe. Moral of the story 'If you book in for repair or service, take the name and number of the employee you speak to in case the computer says no on Monday morning'

Pros: Really flashy building, lots of glass

Cons: A little finger trouble in advising the public ?

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I bought a Mazda 3 from them 4 months ago. It only had 25k miles on it. 5k miles later, I need all new tires because the tread is worn. I called the office and one of the salespeople -hung up on me-. I spoke with the manager, and basically there is nothing they can do once you drive off the lot. He then offered me a "free oil change" for my trouble, even though I was already told that my first oil change would be free. Stay classy, Doug's.

0
★☆☆☆☆

I bought a Mazda 3 from them 4 months ago. It only had 25k miles on it. 5k miles later, I need all new tires because the tread is worn. I called the office and one of the salespeople -hung up on me-. I spoke with the manager, and basically there is nothing they can do once you drive off the lot. He then offered me a "free oil change" for my trouble, even though I was already told that my first oil change would be free. Stay classy, Doug's.

Pros: At least I have a car

Cons: Lied, hung up on a service call, blamed me.

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Service Department is very unhelpful. I am very dissatisfied with their ability to help.

Last Friday I had a light go out in the center console of my Mazda 6. I called Doug?s Lynnwood Mazda service department on that day and they were already closed. Then I called Saturday and they said the service department was closed Saturday and to wait till Monday to schedule an appointment. When I called back Monday to schedule an appointment they said the warranty ran out. Guess when it ran out? SUNDAY!!! I said well I called you guys Friday and Saturday to set something up but you were closed and you guys told me to wait till Monday to schedule something. They wouldn?t help me out and when I asked to speak to the manager the manager wouldn?t even think about it or try to help out in anyway. I told them the problem started before the warranty ran out and it wasn?t my fault. The head manager Jerry said, ?Well I was here for 12 hours on Friday.? I told him that his front desk lady said service was closed so I couldn?t talk to anyone anyway. I called at about 530. In the end they said sorry the warranty is out. I believe that is just bad customer service to not even consider helping out a long time customer.

This isn?t the first time that the service department has failed to satisfy me. A few years ago I came in because the check engine light came on. When I took it in they said it was just a gas cap leak so just tighten the gas cap and the turned off the check engine light. Well of course the check engine light came back on and I had to take it in again. Then the service department tried to change the gas cap with a new one and sent me on my way. Again the check engine light came on and come time find that the gas cap they put on wasn?t even for a Mazda 6.

0
★☆☆☆☆

Service Department is very unhelpful. I am very dissatisfied with their ability to help.

Last Friday I had a light go out in the center console of my Mazda 6. I called Doug?s Lynnwood Mazda service department on that day and they were already closed. Then I called Saturday and they said the service department was closed Saturday and to wait till Monday to schedule an appointment. When I called back Monday to schedule an appointment they said the warranty ran out. Guess when it ran out? SUNDAY!!! I said well I called you guys Friday and Saturday to set something up but you were closed and you guys told me to wait till Monday to schedule something. They wouldn?t help me out and when I asked to speak to the manager the manager wouldn?t even think about it or try to help out in anyway. I told them the problem started before the warranty ran out and it wasn?t my fault. The head manager Jerry said, ?Well I was here for 12 hours on Friday.? I told him that his front desk lady said service was closed so I couldn?t talk to anyone anyway. I called at about 530. In the end they said sorry the warranty is out. I believe that is just bad customer service to not even consider helping out a long time customer.

This isn?t the first time that the service department has failed to satisfy me. A few years ago I came in because the check engine light came on. When I took it in they said it was just a gas cap leak so just tighten the gas cap and the turned off the check engine light. Well of course the check engine light came back on and I had to take it in again. Then the service department tried to change the gas cap with a new one and sent me on my way. Again the check engine light came on and come time find that the gas cap they put on wasn?t even for a Mazda 6.

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Helped purchased a new Mazda 3 for my daughter. My daughter did all the research. She went to several dealers while researching what would be her first new car. She is a recent college gratuate but looks very young. Not all people took her seriously. The people at Doug's were very kind, informative and patient. The day i went with her the car was waiting in the showroom for her. All I needed to do was co-sighn. I felt my daughter was treated very well

2
★★★★★

Helped purchased a new Mazda 3 for my daughter. My daughter did all the research. She went to several dealers while researching what would be her first new car. She is a recent college gratuate but looks very young. Not all people took her seriously. The people at Doug's were very kind, informative and patient. The day i went with her the car was waiting in the showroom for her. All I needed to do was co-sighn. I felt my daughter was treated very well

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I got the worse service I've ever recieved at Dougs Mazda! The salesmen were rude, and didn't even seem to want to help me! I went to Everett Mazda insteand and bought a car! I highly recommend to stay away from Dougs Mazda, bad service!!!

0
★☆☆☆☆

I got the worse service I've ever recieved at Dougs Mazda! The salesmen were rude, and didn't even seem to want to help me! I went to Everett Mazda insteand and bought a car! I highly recommend to stay away from Dougs Mazda, bad service!!!

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Jeez, see the other listing under Doug's Hyundai even though they sell Mazda not Hyundai. This was a great buying experience for me. Go here if you are interested in Mazdas. I bought here. Would buy here again. More relaxed sales style. Costco discount honored here.

2
★★★★★

Jeez, see the other listing under Doug's Hyundai even though they sell Mazda not Hyundai. This was a great buying experience for me. Go here if you are interested in Mazdas. I bought here. Would buy here again. More relaxed sales style. Costco discount honored here.

Pros: relaxed style, good deals, professional staff

 

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