Brooks Plumbing Co

★☆☆☆☆
  • 5709 Lacey Blvd SE,

    Lacey, WA 98503

    Map & Directions
  • 360-956-7220

About Brooks Plumbing Co

Categories
  • Plumbers
  • Sewer Main Clearing
  • Water Heaters
Details
  • Sewer Main Clearing
  • Drain Cleaning
  • Water Heaters
Hours
M-F 8am-5pm, Sa-Su 24hr
Special Offer
Quality In Everything We Do.
Specialties
  • Faucet Plumbers;Shower Repair;Water Lines
Services
  • Drain Cleaning
  • Drain Cleaning
  • Leak Repair
  • Maintenance
  • Estimates
  • Water Heater Maintenance
  • Repairs
  • Water Heater Installation
  • Repairs
  • Commercial Sewers & Drains

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I had a simple bathtub faucet leak, and I paid Brooks Plumbing $400 to fix the leak. After the Brooks plumbing technician left I had a faucet that not only leaked, but also would sometimes stop working altogether. I had to keep calling them to tell them the problem was still there and they came out a few times, but they never did fix it. In response to my 4th call, the owner said that he would not send someone out to fix it without charging me again. He told me that they would have to rip up my whole shower to remove and replace the faucet housing. The next day, a friend of mine came to take a look at it and was able to fix the problem with a $0.59 washer, and informed me that the washer would have taken care of the original problem that I paid $400 for. I would hope that this company is normally more professional and ethical than in my case, but I would not call them again.

1
★☆☆☆☆

I had a simple bathtub faucet leak, and I paid Brooks Plumbing $400 to fix the leak. After the Brooks plumbing technician left I had a faucet that not only leaked, but also would sometimes stop working altogether. I had to keep calling them to tell them the problem was still there and they came out a few times, but they never did fix it. In response to my 4th call, the owner said that he would not send someone out to fix it without charging me again. He told me that they would have to rip up my whole shower to remove and replace the faucet housing. The next day, a friend of mine came to take a look at it and was able to fix the problem with a $0.59 washer, and informed me that the washer would have taken care of the original problem that I paid $400 for. I would hope that this company is normally more professional and ethical than in my case, but I would not call them again.

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