Skynet Broadband

★★★★★
  • 1502 Cole St

    Enumclaw, WA 98022

    Map & Directions
  • 360-802-6657

Computer & Internet Services

Computer & Internet Services
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I am not a "techy" person or do I have a great understanding of them. I know when I press a button I want it to work. The entire staff at Skynet has been professional and patient beyond belief. They have walked me through set ups, purchases and problems without ever making me feel stupid. I have been in customer service for over 20 years and would recommend them to family and friends alike. Yeah for Enumclaw to have them here. Great Job!!!

5
★★★★★

I am not a "techy" person or do I have a great understanding of them. I know when I press a button I want it to work. The entire staff at Skynet has been professional and patient beyond belief. They have walked me through set ups, purchases and problems without ever making me feel stupid. I have been in customer service for over 20 years and would recommend them to family and friends alike. Yeah for Enumclaw to have them here. Great Job!!!

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Fantastic customer service. Able to problem solve any issue I had in a competent, patient, and professional manner. I would definitely recommend to my family/friends! Trustworthy!

5
★★★★★

Fantastic customer service. Able to problem solve any issue I had in a competent, patient, and professional manner. I would definitely recommend to my family/friends! Trustworthy!

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.

We use Skynet, and their I.T. consulting group for a variety of services in our 25+ person E-Commerce business. They are professional, fast, courteous, and amazingly knowledgeable. With 20+ computers, servers, switches, routers, etc., we've had multiple occasions in the past 4 years where they have done installation, repair, or recovery work - always on time, and always with great attention to detail.

To have such an amazing group of technologists here our little burg is awesome - you'd be hard pressed to find a better group anywhere!

5
★★★★★

We use Skynet, and their I.T. consulting group for a variety of services in our 25+ person E-Commerce business. They are professional, fast, courteous, and amazingly knowledgeable. With 20+ computers, servers, switches, routers, etc., we've had multiple occasions in the past 4 years where they have done installation, repair, or recovery work - always on time, and always with great attention to detail.

To have such an amazing group of technologists here our little burg is awesome - you'd be hard pressed to find a better group anywhere!

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.

I am new to using computers, they answered all my questions.

I want to thank the entire staff.......

5
★★★★★

I am new to using computers, they answered all my questions.

I want to thank the entire staff.......

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.

Very friendly people, very helpful, and great services.

I use Skynet as my ISP and also whenever I have computer problems they double as my local computer store. Fantastic local one-stop for all things computer.

Thanks, guys!

5
★★★★★

Very friendly people, very helpful, and great services.

I use Skynet as my ISP and also whenever I have computer problems they double as my local computer store. Fantastic local one-stop for all things computer.

Thanks, guys!

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I recently brought in my Hp Pavilion that I've had from when I bought it on black friday in '99. I spilled chocolate milk on my tower so I came to Skynet for repairs. They found child pornography which I thought was hidden well in a desktop folder. They subsequently contacted authorities without even having the courtesy to give me a heads up. DO NOT bring your pcs here if you have child porn!

1
★☆☆☆☆

I recently brought in my Hp Pavilion that I've had from when I bought it on black friday in '99. I spilled chocolate milk on my tower so I came to Skynet for repairs. They found child pornography which I thought was hidden well in a desktop folder. They subsequently contacted authorities without even having the courtesy to give me a heads up. DO NOT bring your pcs here if you have child porn!

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0 out of 1 people found this review helpful.

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This is an awesome establishment to do business in Enumclaw. They have a great new location and a great staff. I would highly recommend them to anyone.

5
★★★★★

This is an awesome establishment to do business in Enumclaw. They have a great new location and a great staff. I would highly recommend them to anyone.

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.

I do a great deal of business with this company (at least a thousand dollars each month) and needless to say if the customer service were not world class, I would take my business eslewhere, especially since i have to drive 30 minutes to get to the store. There is no chance, however, that I will take my business elsewhere, primarily because of the way that i have seen them treat other customers. They pay attention to the needs expressed by the person who talks on and on and walks out the door with a $5 cable just as well as they heed the needs of the person looking to upgrade her equipment and that is ready to spend a thousand dollars or more. This team has earned my loyalty and have been just as courteous and willing to help with the customer who only looks and buys nothing. This is a business that puts customer service first and every member of the team demonstrates the importance of each customer everytime I am in the store. You will find courteous people that take the time to be sure you understand the products and get you what you need right on Cole Street in Enumclaw.

5
★★★★★

I do a great deal of business with this company (at least a thousand dollars each month) and needless to say if the customer service were not world class, I would take my business eslewhere, especially since i have to drive 30 minutes to get to the store. There is no chance, however, that I will take my business elsewhere, primarily because of the way that i have seen them treat other customers. They pay attention to the needs expressed by the person who talks on and on and walks out the door with a $5 cable just as well as they heed the needs of the person looking to upgrade her equipment and that is ready to spend a thousand dollars or more. This team has earned my loyalty and have been just as courteous and willing to help with the customer who only looks and buys nothing. This is a business that puts customer service first and every member of the team demonstrates the importance of each customer everytime I am in the store. You will find courteous people that take the time to be sure you understand the products and get you what you need right on Cole Street in Enumclaw.

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Expert advice and support. Best of all, it always works. Thank you for many years of quality service.

5
★★★★★

Expert advice and support. Best of all, it always works. Thank you for many years of quality service.

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.

Terrific in all services provided - broadband, and computer sales & service. Extremely knowledgeable, friendly and honest at every turn. I fully recommend to everyone Skynet and Xpert PC Plus. Simply cannot say enough. Have been doing business with them since they opened.

5
★★★★★

Terrific in all services provided - broadband, and computer sales & service. Extremely knowledgeable, friendly and honest at every turn. I fully recommend to everyone Skynet and Xpert PC Plus. Simply cannot say enough. Have been doing business with them since they opened.

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.

I was great need of a computer for my business and personal use. The owner of Skynet, Charles Bender, sold me the perfect computer at the right price. I took it into the store when the system was running slow and his technicians immediately fixed the issue. The computer has been working perfectly and I would recomend Skynet to anyone!

5
★★★★★

I was great need of a computer for my business and personal use. The owner of Skynet, Charles Bender, sold me the perfect computer at the right price. I took it into the store when the system was running slow and his technicians immediately fixed the issue. The computer has been working perfectly and I would recomend Skynet to anyone!

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Skynet has provided exceptional service and products the many years I have been doing business with them. They have proved to be reliable, loyal to their customers, and very prompt to resolve my issues the rare times I've had them. I plan to show the same loyalty for years to come, thanks Skynet!

5
★★★★★

Skynet has provided exceptional service and products the many years I have been doing business with them. They have proved to be reliable, loyal to their customers, and very prompt to resolve my issues the rare times I've had them. I plan to show the same loyalty for years to come, thanks Skynet!

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My company has used Skynet for several years to handle our IT network and to troubleshoot all of our computer problems. They do an excellent job of fixing our problems in a timely manner, and I value their advice concerning the best way to optimize our IT resources. Prior to switching to Skynet we utilized another IT support company, but the service was not nearly as good and it seemed that we were getting nickle and dimed for every minor issue. I highly recommend Skynet to other businesses that need a good team of support technicians to manage their IT assets.

5
★★★★★

My company has used Skynet for several years to handle our IT network and to troubleshoot all of our computer problems. They do an excellent job of fixing our problems in a timely manner, and I value their advice concerning the best way to optimize our IT resources. Prior to switching to Skynet we utilized another IT support company, but the service was not nearly as good and it seemed that we were getting nickle and dimed for every minor issue. I highly recommend Skynet to other businesses that need a good team of support technicians to manage their IT assets.

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Great company with great customer service. I know the owner personally and he is a total superstar. If you are looking for a rock solid local ISP or need support with anything IT or computer related...these are your guys.

5
★★★★★

Great company with great customer service. I know the owner personally and he is a total superstar. If you are looking for a rock solid local ISP or need support with anything IT or computer related...these are your guys.

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Skynet is a fantastic company. They are quick, efficient, friendly and local. I recommend them highly to all my friends in need of internet, wireless, pc service and other technology related goods and services. Good job Chuck and crew!.

5
★★★★★

Skynet is a fantastic company. They are quick, efficient, friendly and local. I recommend them highly to all my friends in need of internet, wireless, pc service and other technology related goods and services. Good job Chuck and crew!.

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Skynet Broadband has been my provider for years and has given us wonderful service. I highly recommend this service-oriented company.

5
★★★★★

Skynet Broadband has been my provider for years and has given us wonderful service. I highly recommend this service-oriented company.

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Skynet brings personal care along with attention to detail to their business. Every time I have asked them for help I have had a knowledgeable thoughtful response.

5
★★★★★

Skynet brings personal care along with attention to detail to their business. Every time I have asked them for help I have had a knowledgeable thoughtful response.

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.

Skynet rocks!! They have been my internet provider for the past 8 years and I have just recently switched my phone and television service over to them as well. There is something about the care to detail and their customers you just don't find from the bigger companies. Their customer service by far sets them a part from the rest of the competition out there. I would like to add a big THANK YOU to the entire staff for continuing to put up with me :)

5
★★★★★

Skynet rocks!! They have been my internet provider for the past 8 years and I have just recently switched my phone and television service over to them as well. There is something about the care to detail and their customers you just don't find from the bigger companies. Their customer service by far sets them a part from the rest of the competition out there. I would like to add a big THANK YOU to the entire staff for continuing to put up with me :)

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.

There are not many companies out there that can help folks out with their computers based on each persons' unique needs. Skynet is one of those companies. They can help with all needs, computer related, from helping me find a system that's just right for me, to getting me connected to the Internet, to fixing my computer if anything goes wrong. The added benefit is that they're locally owned and operated and are not part of some faceless corporation. This is the mom and pop computer shop to go to!

5
★★★★★

There are not many companies out there that can help folks out with their computers based on each persons' unique needs. Skynet is one of those companies. They can help with all needs, computer related, from helping me find a system that's just right for me, to getting me connected to the Internet, to fixing my computer if anything goes wrong. The added benefit is that they're locally owned and operated and are not part of some faceless corporation. This is the mom and pop computer shop to go to!

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1 out of 1 people found this review helpful.

.

I have been a customer of Skynet Broadband for two years now and have been getting outstanding customer service from them! I definitely would recommend doing business with them as they provide excellent customer service.

5
★★★★★

I have been a customer of Skynet Broadband for two years now and have been getting outstanding customer service from them! I definitely would recommend doing business with them as they provide excellent customer service.

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1 out of 1 people found this review helpful.

.

Kuddos to Skynet for being such a great small town business. I have been with Skynet for over 6 years now and have had nothing put positive experiences. Chuck is a great business owner who strives to give back to the community is so many ways. Customer service is one reason I am still a Skynet customer. Without a doubt, everytime I call (which is often), I get top notch service and answers in a timely manner. I appreciate the convenience of Skynet in Enumclaw and recognize the importance of "shopping local". Thank you Skynet staff for being a great small town business!!

5
★★★★★

Kuddos to Skynet for being such a great small town business. I have been with Skynet for over 6 years now and have had nothing put positive experiences. Chuck is a great business owner who strives to give back to the community is so many ways. Customer service is one reason I am still a Skynet customer. Without a doubt, everytime I call (which is often), I get top notch service and answers in a timely manner. I appreciate the convenience of Skynet in Enumclaw and recognize the importance of "shopping local". Thank you Skynet staff for being a great small town business!!

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1 out of 1 people found this review helpful.

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I've shopped at Broadband and they do a great job! I'm satisfied with their service. They're knowledgeable and helpful.

5
★★★★★

I've shopped at Broadband and they do a great job! I'm satisfied with their service. They're knowledgeable and helpful.

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1 out of 1 people found this review helpful.

.

After the research that I've done Skynet Broadband is the best option available. I've met the owner Chuck and found that he is honest, friendly, and really cares about the local community so I would highly recommend doing business with them for the service and to support the little guy....(although chuck isn't really that little :P)

5
★★★★★

After the research that I've done Skynet Broadband is the best option available. I've met the owner Chuck and found that he is honest, friendly, and really cares about the local community so I would highly recommend doing business with them for the service and to support the little guy....(although chuck isn't really that little :P)

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1 out of 1 people found this review helpful.

.

I really wish we had another computer store close by. They messed up my computer a while back, then I decided to give it another try. I bought a wireless mouse and keyboard, the salesman opened the package to show me the size of the mouse. I got it home and couldn't use the keyboard so I returned it to exchange for a mouse only. They charged me a 15% restocking fee for an exchange, the salesman said it was because it had been opened. I told him a salesman had opened it, he looked inside & said because the batteries had been opened I'd have to pay the restocking fee. I bought the wireless mouse for $35.00, the next day I found the exact same mouse for $19.99 so I returned the mouse. Some of the slesmen are really nice others (owners) I believe are not. BUYER BEWARE!

2
★★☆☆☆

I really wish we had another computer store close by. They messed up my computer a while back, then I decided to give it another try. I bought a wireless mouse and keyboard, the salesman opened the package to show me the size of the mouse. I got it home and couldn't use the keyboard so I returned it to exchange for a mouse only. They charged me a 15% restocking fee for an exchange, the salesman said it was because it had been opened. I told him a salesman had opened it, he looked inside & said because the batteries had been opened I'd have to pay the restocking fee. I bought the wireless mouse for $35.00, the next day I found the exact same mouse for $19.99 so I returned the mouse. Some of the slesmen are really nice others (owners) I believe are not. BUYER BEWARE!

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0 out of 1 people found this review helpful.

Business Response:

Julie, I want to apologize for my company not meeting your expectations. I am just now learning that there was an issue with your transaction. Clearly, there was a misapplication of our return policy. In your review you mention something about the owners but I am the only owner and do not remember having had the pleasure of chatting with you regarding anything in your complaint. I strive to make sure all of our customers are happy. Please come into the store and ask for me, Charles Bender, and I'll be sure to refund any restocking fees you may have been charged. We fix thousands of computers every year and take customer satisfaction very seriously. If there is anything I can do to make you feel better let me know. Charles Bender, President Skynet Broadband
 

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