Rosenthal Chevrolet-Geo

★★★★☆
  • 3400 Columbia Pike

    Arlington, VA 22204

    Map & Directions
  • 703-920-8700

3.9655 29
Hi! Sign in to let us know how Rosenthal Chevrolet-Geo was?
Write a Review
.

My wife and I accepted the dealership's offer to buy one of their used Jeeps. Then on our way to pick it up, we find out that the dealership voided our deal to sell it to someone else at a higher price. Are you kidding me?

1
★☆☆☆☆

My wife and I accepted the dealership's offer to buy one of their used Jeeps. Then on our way to pick it up, we find out that the dealership voided our deal to sell it to someone else at a higher price. Are you kidding me?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I have purchased 6 vehicles from this dealership. There was a salesman there by the name of Earl. Sadly he past away a few years back. He sold us all six cars including the two cars we presently drive. Its time for a new vehicle and I dont know who I should work with. I have been in and out of the dealership a couple of times and havent been spoken to. If Earl was there I would have my new tahoe by now.

4
★★★★☆

My wife and I have purchased 6 vehicles from this dealership. There was a salesman there by the name of Earl. Sadly he past away a few years back. He sold us all six cars including the two cars we presently drive. Its time for a new vehicle and I dont know who I should work with. I have been in and out of the dealership a couple of times and havent been spoken to. If Earl was there I would have my new tahoe by now.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been driving for thirty years. I have had a lot of different makes and models. The most important thing I learned was where to get great service. The people at Rosenthal chrysler/chevy are fantastic. The manager told me at the beginning of our relationship to call him for anthing automotive related, he would always be happy to help. He has always kept to this promise. I highly recomand this dealership if you want a nice and hassle free car buying or service experience.

4
★★★★☆

I've been driving for thirty years. I have had a lot of different makes and models. The most important thing I learned was where to get great service. The people at Rosenthal chrysler/chevy are fantastic. The manager told me at the beginning of our relationship to call him for anthing automotive related, he would always be happy to help. He has always kept to this promise. I highly recomand this dealership if you want a nice and hassle free car buying or service experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I emailed Rosenthal Chrysler/Jeep for a specific used vehicle and found out it was sold. It turned out that the customer was unable to obtain a loan from his bank so he brought the vehicle back in the next day. I was contacted immediately by email and I came in that night and worked on getting my car. They offered me an Internet price well below what the asking price was. I met the used car manager John(Jon?) and they assisted me in every way. It is an amazing building, super people, and I couldn't believe the price. Finance made getting the loan easy as pie. I couldn't be more satisfied. I've sent a co-worker in and she was treated just as well (and bought a new Jeep to boot!) Rosenthal chrysler and jeep has the best cars and staff hands down!!!

5
★★★★★

I emailed Rosenthal Chrysler/Jeep for a specific used vehicle and found out it was sold. It turned out that the customer was unable to obtain a loan from his bank so he brought the vehicle back in the next day. I was contacted immediately by email and I came in that night and worked on getting my car. They offered me an Internet price well below what the asking price was. I met the used car manager John(Jon?) and they assisted me in every way. It is an amazing building, super people, and I couldn't believe the price. Finance made getting the loan easy as pie. I couldn't be more satisfied. I've sent a co-worker in and she was treated just as well (and bought a new Jeep to boot!) Rosenthal chrysler and jeep has the best cars and staff hands down!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These Guys worked pretty hard to get me a deal!! Took care of me with a car to drive until they got my Jeep in and knew the Jeep in and out! I was very impressed that they did not even attempt to push me into a Jeep they had on their lot and were very diligent to find me the Jeep I wanted - Great customer understanding!! i kept switching between a jeep and a Chrysler but they hung in there with me and never made me feel uncomfortable. I ended up buying a jeep but they represented both makes wonderfully. Rosenthal Chrysler and jeep in Arlington, va.:)

5
★★★★★

These Guys worked pretty hard to get me a deal!! Took care of me with a car to drive until they got my Jeep in and knew the Jeep in and out! I was very impressed that they did not even attempt to push me into a Jeep they had on their lot and were very diligent to find me the Jeep I wanted - Great customer understanding!! i kept switching between a jeep and a Chrysler but they hung in there with me and never made me feel uncomfortable. I ended up buying a jeep but they represented both makes wonderfully. Rosenthal Chrysler and jeep in Arlington, va.:)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

So far, this dealership has been my best experience so far. Rosenthal chevy wasn't being too pushy in making a deal with the car I wanted. He understanded my situation and gave me time to come back when I'm ready. I'm one of those tough customer dealership don't want to deal with, but these people were understanding of my delay and i like them.

4
★★★★☆

So far, this dealership has been my best experience so far. Rosenthal chevy wasn't being too pushy in making a deal with the car I wanted. He understanded my situation and gave me time to come back when I'm ready. I'm one of those tough customer dealership don't want to deal with, but these people were understanding of my delay and i like them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bought a Chevy Tahoe Rosenthal Chevy and the CS was excellent. The salesman was very patient as i ran around testing driving everything that i could get my hands on. I have a mowing company and need a good sturdy truck to haul my equipment in. He gave me some great tips and helped me find financing that fit my budget.

4
★★★★☆

Bought a Chevy Tahoe Rosenthal Chevy and the CS was excellent. The salesman was very patient as i ran around testing driving everything that i could get my hands on. I have a mowing company and need a good sturdy truck to haul my equipment in. He gave me some great tips and helped me find financing that fit my budget.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service people at Rosenthal Chrysler are very good at what they do. they are almost like the car whisperer:). when I took my car in to them I had no idea what the problem was. They turned the engine and right there knew exactly what to fix. That's the difference between armatures and the professionals. I was asked to rate them and I did my best.

4
★★★★☆

The service people at Rosenthal Chrysler are very good at what they do. they are almost like the car whisperer:). when I took my car in to them I had no idea what the problem was. They turned the engine and right there knew exactly what to fix. That's the difference between armatures and the professionals. I was asked to rate them and I did my best.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I dropped off my minivan at Rosenthal Chrysler for an oil change and when I picked it up I noticed it was a lot cleaner and nicer smelling than I had dropped it off. I guess they saw the car seats and the three screaming kids in my arms and felt sorry :). I was very touched by this small gesture and it made my day a little nicer.

5
★★★★★

I dropped off my minivan at Rosenthal Chrysler for an oil change and when I picked it up I noticed it was a lot cleaner and nicer smelling than I had dropped it off. I guess they saw the car seats and the three screaming kids in my arms and felt sorry :). I was very touched by this small gesture and it made my day a little nicer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Good place to get the minor things like oil change and inspections done. there price is good and the job is done well. I haven't used them for other things, but the work so far has been decent at rosenthal Jeep.

3
★★★☆☆

Good place to get the minor things like oil change and inspections done. there price is good and the job is done well. I haven't used them for other things, but the work so far has been decent at rosenthal Jeep.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Been taking my car here for years never had a complaint. Always had a good job done. The problem was usually fixed the first time and prices were very reasonable. Naturally when it was time to upgrade I went to another Rosenthal Dealer.

5
★★★★★

Been taking my car here for years never had a complaint. Always had a good job done. The problem was usually fixed the first time and prices were very reasonable. Naturally when it was time to upgrade I went to another Rosenthal Dealer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My jeep was making a ticking sound ever since i got it back from the car wash place i took it. I called Rosenthal Jeep and explained that my car was making a weird noise and i was afraid it was ruined. The service rider made my appointment and when he looked at it he said their was some moisture in the spark plugs from the water in the car was. He reassured me it was not a big problem and that they would take care of it for me. A couple hours later i got my car back and they had gotten rid of the noise it was making. I was very gratefull that they didn't take the oportunity to slap me with some insane estimate and charge me what they could. So now i don't trust anyone but these guys with my car.

4
★★★★☆

My jeep was making a ticking sound ever since i got it back from the car wash place i took it. I called Rosenthal Jeep and explained that my car was making a weird noise and i was afraid it was ruined. The service rider made my appointment and when he looked at it he said their was some moisture in the spark plugs from the water in the car was. He reassured me it was not a big problem and that they would take care of it for me. A couple hours later i got my car back and they had gotten rid of the noise it was making. I was very gratefull that they didn't take the oportunity to slap me with some insane estimate and charge me what they could. So now i don't trust anyone but these guys with my car.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My brother bought a chevy from here and he cant stop raving at the treatment he received. Since I am a loyal customer of Rosenthal i wanted to show my appreciation when they had asked to rate us. Keep up the great service and prices.

4
★★★★☆

My brother bought a chevy from here and he cant stop raving at the treatment he received. Since I am a loyal customer of Rosenthal i wanted to show my appreciation when they had asked to rate us. Keep up the great service and prices.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Good dealership, wide inventory, low prices and knowelegable sales people. I bought my car here and they asked me to review there dealership and I agreed. thanks

4
★★★★☆

Good dealership, wide inventory, low prices and knowelegable sales people. I bought my car here and they asked me to review there dealership and I agreed. thanks

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My Son had been complaining that his jeep was making this ticking noise and it sounded like it was coming from the engine. I was sure that it was the belt, and that he had driven it to the ground.

When I took it to the Service depeartment of Rosenthal Jeep I was thinking that this was a bad idea, cause they would charge me more than a mechanic some where else. But the service manager gave me a really good estimate and it wasn't anything major that would make my sons pull double shifts at his work for a couple months. In truth the whole thing cost less than other mechanics iI had taken the jeep to. This place didnt attach a list of all the other "should be fixed" items. They told me truthfully that his jeep was in excellent condition and had it back in two days.

4
★★★★☆

My Son had been complaining that his jeep was making this ticking noise and it sounded like it was coming from the engine. I was sure that it was the belt, and that he had driven it to the ground.

When I took it to the Service depeartment of Rosenthal Jeep I was thinking that this was a bad idea, cause they would charge me more than a mechanic some where else. But the service manager gave me a really good estimate and it wasn't anything major that would make my sons pull double shifts at his work for a couple months. In truth the whole thing cost less than other mechanics iI had taken the jeep to. This place didnt attach a list of all the other "should be fixed" items. They told me truthfully that his jeep was in excellent condition and had it back in two days.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

good dealer to buy a new chrysler from; shopped several chrysler dealer for a new 300 and got the best dealer from rosenthal; gave me what i asked for without much trouble.

5
★★★★★

good dealer to buy a new chrysler from; shopped several chrysler dealer for a new 300 and got the best dealer from rosenthal; gave me what i asked for without much trouble.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had asked for a quote through the internet on their website. Bernard responded quickly with a quote with my requirements,Chrysler PT Cruiser, with leather, cd, etc. I wanted a 3 year lease with 15K mile/year, and no money down. I was quoted a price within a few minutes and did not get the same treatment while shopping another dealership. We got together the next day and negotiated the details. I got what I felt was a fair deal and did not have to jump through hoops to get it with this dealership.

5
★★★★★

I had asked for a quote through the internet on their website. Bernard responded quickly with a quote with my requirements,Chrysler PT Cruiser, with leather, cd, etc. I wanted a 3 year lease with 15K mile/year, and no money down. I was quoted a price within a few minutes and did not get the same treatment while shopping another dealership. We got together the next day and negotiated the details. I got what I felt was a fair deal and did not have to jump through hoops to get it with this dealership.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The people at Rosenthal Jeep made it very easy for me during my process of buying a new Jeep Grand Cherokee. I got the best price out to 2 other dealers and they also had the exact car I wanted.

4
★★★★☆

The people at Rosenthal Jeep made it very easy for me during my process of buying a new Jeep Grand Cherokee. I got the best price out to 2 other dealers and they also had the exact car I wanted.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My chrysler 300 has been serviced at rosenthal chrysler for many years now and have been happy with the work and treament I received. I would recommend them to friends and family if they have a chrysler.

4
★★★★☆

My chrysler 300 has been serviced at rosenthal chrysler for many years now and have been happy with the work and treament I received. I would recommend them to friends and family if they have a chrysler.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Recently I had my jeep grand cherokee inspected at rosenthal jeep. I was pleased with the way they provided me the items that they recommended to get repair but did not fail my jeep for inspection because the items were above regulations. I appreciate their straight forwardness and will be sure to bring my jeep back to this jeep dealer when I can.

4
★★★★☆

Recently I had my jeep grand cherokee inspected at rosenthal jeep. I was pleased with the way they provided me the items that they recommended to get repair but did not fail my jeep for inspection because the items were above regulations. I appreciate their straight forwardness and will be sure to bring my jeep back to this jeep dealer when I can.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The guys at rosenthal are alright...they hooked me up on a new 300 for the right monthly. Couple other dealers tried to get me for more monthly...they ain't got my business.

4
★★★★☆

The guys at rosenthal are alright...they hooked me up on a new 300 for the right monthly. Couple other dealers tried to get me for more monthly...they ain't got my business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Had my vette recently serviced here for brakes and a new set of rubbers. I found the tires online and told the service guy the price and he immediately matched that price. Now my vette is ready to roll again.

4
★★★★☆

Had my vette recently serviced here for brakes and a new set of rubbers. I found the tires online and told the service guy the price and he immediately matched that price. Now my vette is ready to roll again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like the way this chevy dealer treated me. They are vey attentive to what I wanted and the salesman did not rush me. I would recommend this dealer.

4
★★★★☆

I like the way this chevy dealer treated me. They are vey attentive to what I wanted and the salesman did not rush me. I would recommend this dealer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a Chevy Malibu from Rosenthal Chevrolet and along with it a dealer for life or at least for as long as they treat me with the same respect and patience that they did. I was the first person in the door as soon as they opened. My prior experiences of spending hours and hours in the dealership made me take the day off from my job and be mentally prepared to spend the day on a verbal tug of war. Only at Rosenthal Chevrolet. it was different. After I chose the car that I wanted to test drive and went for a spin in it. It was all peaches and cream after that. At 11:05 I was on my way to enjoy the rest of my day off.

4
★★★★☆

I bought a Chevy Malibu from Rosenthal Chevrolet and along with it a dealer for life or at least for as long as they treat me with the same respect and patience that they did. I was the first person in the door as soon as they opened. My prior experiences of spending hours and hours in the dealership made me take the day off from my job and be mentally prepared to spend the day on a verbal tug of war. Only at Rosenthal Chevrolet. it was different. After I chose the car that I wanted to test drive and went for a spin in it. It was all peaches and cream after that. At 11:05 I was on my way to enjoy the rest of my day off.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Rosenthal Chevrolet has once again impressed me! I had a hassle free car buying experience. Everyone was so helpful! I am telling everyone I know just how pleased I am with Rosenthal Chevrolet! You guys rock!

5
★★★★★

Rosenthal Chevrolet has once again impressed me! I had a hassle free car buying experience. Everyone was so helpful! I am telling everyone I know just how pleased I am with Rosenthal Chevrolet! You guys rock!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Simple and easy to do business here is what I can say about this dealer. The deal I got was great and my salesman dude was very good. I would recommend this dealer to friends and family

5
★★★★★

Simple and easy to do business here is what I can say about this dealer. The deal I got was great and my salesman dude was very good. I would recommend this dealer to friends and family

Was this review helpful to you?
Ratings_icons Ratings_icons

.

One of the best Jeep service mechanic around: Mike is one of the best master technician who has a lot of experience with the Jeep product. Mike gives the customer clear explanations of the problems, recommendations of how to fix it at a reasonable price. I've had my car fixed with many other dealers but none of them is this good.

5
★★★★★

One of the best Jeep service mechanic around: Mike is one of the best master technician who has a lot of experience with the Jeep product. Mike gives the customer clear explanations of the problems, recommendations of how to fix it at a reasonable price. I've had my car fixed with many other dealers but none of them is this good.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am constantly incensed after dealing with these people. Having had my vehicle for little more than a month, it spent a good deal of that time at their garage. This is due mainly to their poor communication skills, uninvolved after-sales group, and inattentive technicians. Customer service truly is a foreign concept with this troupe. Within the 1st week I had 4 outstanding problems with the vehicle. All of which I had noticed at purchase and was told would be corrected in a day. Two weeks later and having taken a few days off from work, only three had been corrected. Dealing with Rosenthal has been a lesson in self-control and logical reluctance. And the problems continue. . . So save your time, money and dignity - don't bother.

0
★☆☆☆☆

I am constantly incensed after dealing with these people. Having had my vehicle for little more than a month, it spent a good deal of that time at their garage. This is due mainly to their poor communication skills, uninvolved after-sales group, and inattentive technicians. Customer service truly is a foreign concept with this troupe. Within the 1st week I had 4 outstanding problems with the vehicle. All of which I had noticed at purchase and was told would be corrected in a day. Two weeks later and having taken a few days off from work, only three had been corrected. Dealing with Rosenthal has been a lesson in self-control and logical reluctance. And the problems continue. . . So save your time, money and dignity - don't bother.

Pros: Near a gas station

Cons: Customer service, Communication

.

Our realtor relayed a story that should have kept us from Rosenthal. However, figuring that every story has two sides, we tried their service department for our Chrysler, ended up taking it to Koon's Dodge (great service, BTW). Slow learners, we went back to Rosenthal to test drive a car. Waited over an hour while they tried to jump start any of the Cruisers. Made an appointment to test drive the following day, same problem, another 90 minutes wasted. Made yet another poor judgement & bought a car from their Gaithersburg location. Didn't pass Virginia inspection, wasted another three hours trying to get a resolution that didn't involve taking time off work. Giving up, will take to another dealer & pay for rental. Just sorry that we didn't listen to our realtor.

0
★☆☆☆☆

Our realtor relayed a story that should have kept us from Rosenthal. However, figuring that every story has two sides, we tried their service department for our Chrysler, ended up taking it to Koon's Dodge (great service, BTW). Slow learners, we went back to Rosenthal to test drive a car. Waited over an hour while they tried to jump start any of the Cruisers. Made an appointment to test drive the following day, same problem, another 90 minutes wasted. Made yet another poor judgement & bought a car from their Gaithersburg location. Didn't pass Virginia inspection, wasted another three hours trying to get a resolution that didn't involve taking time off work. Giving up, will take to another dealer & pay for rental. Just sorry that we didn't listen to our realtor.

Pros: Convenient locations

Cons: Customer service

 

Wait, you're the expert.

If you've been to or used Rosenthal Chevrolet-Geo, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review