Wiygul Automotive Clinic

★★★☆☆
  • 11728 Sunset Hills

    Reston, VA 20190

    Map & Directions
  • 703-437-7070

About Wiygul Automotive Clinic

Categories
  • Tires
Details
  • Dunlop Tire
  • Goodyear
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler-Plymouth
  • Dodge
  • Ford
  • Honda
  • Jeep
  • Lincoln-Mercury
  • Mercedes-Benz
  • Nissan
  • Pontiac
  • Saab
  • Saturn
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
  • Transmission Repair
  • Engine Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes
  • Smog Testing
  • Tune Ups
Hours
M-F 7am-7pm, Sa 8am-5pm, Su Closed

Automotive

Automotive
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2.5 6
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The worst shop you can go to. Terrible customer service, unprofessional and rude staff.

3
★★★★★

The worst shop you can go to. Terrible customer service, unprofessional and rude staff.

.

Rip off they over charge and find mysterious things that need to be fixed.

Looking for a honest mechanic/shop sorry keep looking, these guys are not it. They will fix what you ask them to (over-priced, but it gets done), but then give you a list of what needs to be fixed. Most of the items they recommend are not needed or can wait a good while before needing preventative maintenance. I know, I have worked on cars (not at Wiygul) and have seen their slick act personally. Fortunately I did not fall for it, but I want to warn others out there. They appear honest and caring, but they are your typical shysters.

1
★☆☆☆☆

Rip off they over charge and find mysterious things that need to be fixed.

Looking for a honest mechanic/shop sorry keep looking, these guys are not it. They will fix what you ask them to (over-priced, but it gets done), but then give you a list of what needs to be fixed. Most of the items they recommend are not needed or can wait a good while before needing preventative maintenance. I know, I have worked on cars (not at Wiygul) and have seen their slick act personally. Fortunately I did not fall for it, but I want to warn others out there. They appear honest and caring, but they are your typical shysters.

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.

Always something?.. I started using Wiygul because it was in my neighborhood and close to me. I have used them three times for simple things like inspections and oil changes. Every time it seemed they found something else that needed to be done ?? expensive stuff. Of course they made it sound like it needed repair right away. I would take the car to another mechanic I know (his shop is just less convenient) He said they were pretty much BS-ing me and trying to up-sell me. After three times, I feel I cannot trust them to do the work properly and give me an honest assessment of my vehicle. I will use the other mechanic, although less convenient, at least he is honest and I do not feel he is ripping me off. Just a warning for everyone ?? I would not trust them.

1
★☆☆☆☆

Always something?.. I started using Wiygul because it was in my neighborhood and close to me. I have used them three times for simple things like inspections and oil changes. Every time it seemed they found something else that needed to be done ?? expensive stuff. Of course they made it sound like it needed repair right away. I would take the car to another mechanic I know (his shop is just less convenient) He said they were pretty much BS-ing me and trying to up-sell me. After three times, I feel I cannot trust them to do the work properly and give me an honest assessment of my vehicle. I will use the other mechanic, although less convenient, at least he is honest and I do not feel he is ripping me off. Just a warning for everyone ?? I would not trust them.

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.

They Run up the bill !!!
My wife went in to have the oil changed. This should have been less than $25.00. When she told me the bill was $475 I said WHAT!!!. They took advantage of her and ran up the bill with unnecessary charges ?? BG Evaporator, BG brake flush, BG steering system flush!!! The car is only a few years old. Do not use these dishonest people.

1
★☆☆☆☆

They Run up the bill !!!
My wife went in to have the oil changed. This should have been less than $25.00. When she told me the bill was $475 I said WHAT!!!. They took advantage of her and ran up the bill with unnecessary charges ?? BG Evaporator, BG brake flush, BG steering system flush!!! The car is only a few years old. Do not use these dishonest people.

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.

They might be technically good, but seem to take undue advantage of their customers ignorance. I went to them to get a very simple part, that costed around $20 in AAP, replaced. I was expecting the work to be done in less than an hour and was expecting the bill to be no more than 60-70 bucks. Thankfully, they informed me beforehand that it would cost me around $300. Needless to say, I got the job done elsewhere. If you know exactly what your car needs, find a better option.

1
★☆☆☆☆

They might be technically good, but seem to take undue advantage of their customers ignorance. I went to them to get a very simple part, that costed around $20 in AAP, replaced. I was expecting the work to be done in less than an hour and was expecting the bill to be no more than 60-70 bucks. Thankfully, they informed me beforehand that it would cost me around $300. Needless to say, I got the job done elsewhere. If you know exactly what your car needs, find a better option.

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.

Being a single woman, it's good to find a place that I trust. When I had to get a tire patched which was original to my 5-year-old car, they didn't try to sell me new tires, but fixed it and told me that the tires still have some mileage left. I've had my brakes done, inspections, and the thermostat replaced. A few months after the thermostat had been installed, the "check engine light" came on. It turned out that the thermostat was bad and it was replaced at no charge and without any hassle. If you work or live nearly, there is also a free shuttle service that will take you to or from the garage.

5
★★★★★

Being a single woman, it's good to find a place that I trust. When I had to get a tire patched which was original to my 5-year-old car, they didn't try to sell me new tires, but fixed it and told me that the tires still have some mileage left. I've had my brakes done, inspections, and the thermostat replaced. A few months after the thermostat had been installed, the "check engine light" came on. It turned out that the thermostat was bad and it was replaced at no charge and without any hassle. If you work or live nearly, there is also a free shuttle service that will take you to or from the garage.

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Message from Wiygul Automotive Clinic

More about Wiygul Automotive Clinic

When you are searching for an auto repair shop that will take care of you look to Wiygul Automotive Clinic, we offer four locations in the Northern Virginia area ready to work on your foreign or domestic vehicle. It's been our pleasure to provide our auto repair, truck repair service with a 12 month/12,000 mile warranty in a timely and efficient manner. Save on your oil changes, tire services and more with our VIP Card. We also offer VA Emissions Testing.

 

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