SunTrust

★☆☆☆☆
  • 4110 Brambleton Avenue, SW

    Roanoke, VA 24018

    Map & Directions
  • 540-266-9700

About SunTrust

Categories
  • Banks
Details
  • ATM
Hours
M-Th 9am-5pm, F 9am-6pm, Sa-Su Closed
Phones
  • Alt (800-382-3232)
  • Fax (540-776-1914)
  • Toll Free (800-786-8787)
Languages
  • English
  • Spanish

Finance

Finance
More choices in Roanoke:
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SunTrust ATM - Closed

5050 Rutgers Street Northwest Roanoke, VA

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Bank Of America

2820 Brambleton Ave SW Roanoke, AL

Products & Services

Products

    Services

      1.0 1
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      .

      The Suntrust Bank in Roanoke, VA should be closed by the banking industry. They keep wrong records. For the 3rd time in the past 6 months or so I received a letter telling me that I am overdrawn, but it is not true. I currently have $761 in my cking acct., and savings from which they are to transfer if they ""think"" that I am overdrawn. I have never been overdrawn. Living on SSDI, I keep very careful records of my banking transactions, as well as my bills. \r
      \r
      To top this all off, I am told that the President of the bank will not be available, again, to meet with me if I manage to drive in tomorrow (they will not settle this over the phone!) And because I have very bad headaches, and only recently returned to Roanoke, I cannot get in to see a Dr. very soon and I am out of medications.\r
      \r
      THE VERY IDEA OF A WORKABLE CUSTOMER SERVICE PLAN SEEMS TO TOTALLY ELUDE THIS INSTITUTION! Which is why I do not understand why they continue to exist. Taking my money (I have autodeposit of my SSDI each month, and well as a 'helpng hand' auto-transfer from my Birth-Mom), and then misusing and losing it has to be illegal! I do not recommend this bank to anyone, and will soon be changing banks. If anyone is aware of an honest bank in the Roanoke area, I would appreciate knowing about it. Thanks.

      0
      ★☆☆☆☆

      The Suntrust Bank in Roanoke, VA should be closed by the banking industry. They keep wrong records. For the 3rd time in the past 6 months or so I received a letter telling me that I am overdrawn, but it is not true. I currently have $761 in my cking acct., and savings from which they are to transfer if they ""think"" that I am overdrawn. I have never been overdrawn. Living on SSDI, I keep very careful records of my banking transactions, as well as my bills. \r
      \r
      To top this all off, I am told that the President of the bank will not be available, again, to meet with me if I manage to drive in tomorrow (they will not settle this over the phone!) And because I have very bad headaches, and only recently returned to Roanoke, I cannot get in to see a Dr. very soon and I am out of medications.\r
      \r
      THE VERY IDEA OF A WORKABLE CUSTOMER SERVICE PLAN SEEMS TO TOTALLY ELUDE THIS INSTITUTION! Which is why I do not understand why they continue to exist. Taking my money (I have autodeposit of my SSDI each month, and well as a 'helpng hand' auto-transfer from my Birth-Mom), and then misusing and losing it has to be illegal! I do not recommend this bank to anyone, and will soon be changing banks. If anyone is aware of an honest bank in the Roanoke area, I would appreciate knowing about it. Thanks.

      Cons: They are clearly taking my money!

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      Checking Account, Savings Account, Credit Cards, Trust Service, Student Banking, Personal Loan

       

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