Vogue

★★★★☆

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Everything was pleasant while we were coordinating and meeting with Vogue staff re: our October 2010 wedding order. However, on the day of the wedding, the bridesmaids bouquets were the WRONG COLOR (bright pink instead of burgundy red), the corsages fell apart before the mothers & readers left the church, and Vogue delivered the wrong flowers to the bakery for the cake -- which made the cake wrong. They also didn't bring proper materials to hang the wreaths on the church door (Univ of Richmond - which they had said they had been to hundreds of times) so my photographer used bridesmaid dress straps to rig them up. When we contacted them after the wedding regarding these problems, the staff were rude and actually said "we knew the bridesmaids bouquets were too light but we though it'd be okay." Eventually we got a partial refund, but we would NOT recommend.

2
★★☆☆☆

Everything was pleasant while we were coordinating and meeting with Vogue staff re: our October 2010 wedding order. However, on the day of the wedding, the bridesmaids bouquets were the WRONG COLOR (bright pink instead of burgundy red), the corsages fell apart before the mothers & readers left the church, and Vogue delivered the wrong flowers to the bakery for the cake -- which made the cake wrong. They also didn't bring proper materials to hang the wreaths on the church door (Univ of Richmond - which they had said they had been to hundreds of times) so my photographer used bridesmaid dress straps to rig them up. When we contacted them after the wedding regarding these problems, the staff were rude and actually said "we knew the bridesmaids bouquets were too light but we though it'd be okay." Eventually we got a partial refund, but we would NOT recommend.

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Business Response:

We regret that you were unsatisfied with your Vogue Flowers experience. We strive for excellence with every client, however unexpected challenges arise from time to time and we do our best to accommodate the client's wishes despite an impromptu circumstance. In this case the roses for the bridesmaids and corsages came in a shade lighter than the burgundy and white (two tone) rose that was ordered. They were not pink. In our professional judgment they were still a good match for the colors of the wedding and they were used. It was reported to us that only one corsage came apart not all of them. We sent mixed color roses to the baker for the cake the day before the wedding. However on the day of the wedding, we delivered everything else to the reception, realized our error and delivered the red roses that were specified for the cake. The hooks on the doors of the U of R chapel were two small to support the wreaths we supplied. Our special events person had with him door hangers that turned out to be small for the doors. In trying to make them work the hangers broke. He with the help of the photographer were able to tie the wreaths with wire on the existing hooks of the doors.
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It was a pleasure working with Zoie R. at Vogue Flowers for a long distance wedding. She listened to what the brides needs were and gave great suggestions always with a pleasant attitude. The flowers which delivered out of their normal delivery were fresh and carefully placed. It was wonderful to work with someone so professional who returned calls and emails. Vogue Flowers is number one on my list. You might say great service with a smile! Something not seen very often today.

5
★★★★★

It was a pleasure working with Zoie R. at Vogue Flowers for a long distance wedding. She listened to what the brides needs were and gave great suggestions always with a pleasant attitude. The flowers which delivered out of their normal delivery were fresh and carefully placed. It was wonderful to work with someone so professional who returned calls and emails. Vogue Flowers is number one on my list. You might say great service with a smile! Something not seen very often today.

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This place must hire some of the most talented floral arrangers in Richmond, because I have been impressed with everything that we??ve gotten from this store. They offer same day delivery and they have many locations throughout the metro area!

4
★★★★☆

This place must hire some of the most talented floral arrangers in Richmond, because I have been impressed with everything that we??ve gotten from this store. They offer same day delivery and they have many locations throughout the metro area!

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Message from Vogue

Flowers are our passion; every day our focus is on providing a large selection of quality flowers and incomparable floral designs at a great price thus offering our customers exceptional value and service.

More about Vogue

European Designs, Garden Baskets, Unique Flowers, Plants, Fruits, Gourmet Baskets, Fresh and Silk Flowers,and Balloons. Working with brides to create the perfect occasion with the perfect bouquets. Seminars offered to design the perfect arrangements.

 

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