Coastal Automotive

★★☆☆☆
  • 6656 E Virginia Beach Blvd

    Norfolk, VA 23502

    Map & Directions
  • 757-461-2200

About Coastal Automotive

Hours
Monday - Friday 8:00 AM - 6:00 PM; Saturday 8:00 AM - 2:00 PM

Automotive

Automotive
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2.0 1
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The work done was good, but the professionalism was very poor. I witnessed a worker entering my truck with tan leather interior with grease on his hands. I recieved my truck after the work, with two grease hand prints on the hood of my truck(brand new white paint job) and a 6" collision scuff on the corner of my bumper. When trying to bring it to the Manager's attention he seemed more into denying it then listening to the customer. I was told that the owner would contact me, still have not recieved a call and the situation has not been remedied. If you like to feel that your vehicle is in good hands and will be treated as you would treat it, I would not suggest using Coastal. I don't usually use shops other than the dealership, but was referred by an associate of the owner and I'm very disappointed.

1
★★☆☆☆

The work done was good, but the professionalism was very poor. I witnessed a worker entering my truck with tan leather interior with grease on his hands. I recieved my truck after the work, with two grease hand prints on the hood of my truck(brand new white paint job) and a 6" collision scuff on the corner of my bumper. When trying to bring it to the Manager's attention he seemed more into denying it then listening to the customer. I was told that the owner would contact me, still have not recieved a call and the situation has not been remedied. If you like to feel that your vehicle is in good hands and will be treated as you would treat it, I would not suggest using Coastal. I don't usually use shops other than the dealership, but was referred by an associate of the owner and I'm very disappointed.

 

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