Vantage Fitness

★★★☆☆
  • 402 W Broad St 200

    Falls Church, VA 22046

    Map & Directions
  • 703-241-0565

About Vantage Fitness

Categories

Sports & Recreation

Sports & Recreation
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love this gym. really convenient, fun classes, clean, enough equipment, personal training is pretty reasonable compared to other gyms, friendly staff.

5
★★★★★

love this gym. really convenient, fun classes, clean, enough equipment, personal training is pretty reasonable compared to other gyms, friendly staff.

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I think this is one of the best health clubs around. It is small and cozy and very convenient. I like the staff - they are always friendly and helpful. They have a few new personal trainers who are awesome - and put in a functional training studio which is great. I like the small touches like the lemon and lime water, the instructors and classes are great. I couldn't ask for more in a club!

5
★★★★★

I think this is one of the best health clubs around. It is small and cozy and very convenient. I like the staff - they are always friendly and helpful. They have a few new personal trainers who are awesome - and put in a functional training studio which is great. I like the small touches like the lemon and lime water, the instructors and classes are great. I couldn't ask for more in a club!

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Whenever I had an issue, I raised it with the owner and I have found him to be responsive. I have never had a problem with the equipment. The place is clean and friendly. Would love an upgrade to the towels and even more yoga classes.

4
★★★★☆

Whenever I had an issue, I raised it with the owner and I have found him to be responsive. I have never had a problem with the equipment. The place is clean and friendly. Would love an upgrade to the towels and even more yoga classes.

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Worst business I have ever been associated with. Management is terrible. Member experience is 100% based on who is working that day. Most requests from members and employees go ignored. Feedback is always ignored.

1
★☆☆☆☆

Worst business I have ever been associated with. Management is terrible. Member experience is 100% based on who is working that day. Most requests from members and employees go ignored. Feedback is always ignored.

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Great gym - with exceptional friendly staff. Their personal trainers are second to none. I specifically recommend Chris. Unlike other clubs I've joined the members are friendly. This is not a sweaty, muscle head gym. TR

5
★★★★★

Great gym - with exceptional friendly staff. Their personal trainers are second to none. I specifically recommend Chris. Unlike other clubs I've joined the members are friendly. This is not a sweaty, muscle head gym. TR

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Don't sign a contract with Vantage Fitness if you think you might ever want to leave. When I decided to cancel my membership after finishing my one year obligation, I called several times, but was told that the person I needed to talk to wasn't available. Finally (the following month) I received an email stating that I needed to fill out a special form or send a certified letter, and then wait 30 days "for processing." Naturally, charges would continue to accrue during this time.

Since I had already paid for the month following my original call, I cancelled the credit card and contacted the Better Business Bureau. Vantage is still trying to pry additional charges and late fees out of me. Good luck with that.

1
★☆☆☆☆

Don't sign a contract with Vantage Fitness if you think you might ever want to leave. When I decided to cancel my membership after finishing my one year obligation, I called several times, but was told that the person I needed to talk to wasn't available. Finally (the following month) I received an email stating that I needed to fill out a special form or send a certified letter, and then wait 30 days "for processing." Naturally, charges would continue to accrue during this time.

Since I had already paid for the month following my original call, I cancelled the credit card and contacted the Better Business Bureau. Vantage is still trying to pry additional charges and late fees out of me. Good luck with that.

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Great Customer Service!!!
Every time I walk into the gym they greet me by name (probably because it's not another chain). I was a member of another gym and came here because they actually assisted me with my routine. (I've lost 14 pounds so far) Free towels for showering and when you exercise. Complimentary water. Very clean - you definitely get more here than other places.

I have referred many of my friends and they loved it as well.

5
★★★★★

Great Customer Service!!!
Every time I walk into the gym they greet me by name (probably because it's not another chain). I was a member of another gym and came here because they actually assisted me with my routine. (I've lost 14 pounds so far) Free towels for showering and when you exercise. Complimentary water. Very clean - you definitely get more here than other places.

I have referred many of my friends and they loved it as well.

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Zero stars was not an option.

Their facility is on par with most chain gyms, but their membership cost is higher. I did not mind since it was convenient for me. There were consistently 2-3 machines weight machines that were not working at one time, each taking a month to fix/replace a part. A problem since it is a small gym and they do not have multiples of each machine.

Where they really fail is in their employees and management. No one there seems to know the business. Its a shame that people do not stand by what they say. Very poor when you cannot ask a question and expect a correct answer.

1
★☆☆☆☆

Zero stars was not an option.

Their facility is on par with most chain gyms, but their membership cost is higher. I did not mind since it was convenient for me. There were consistently 2-3 machines weight machines that were not working at one time, each taking a month to fix/replace a part. A problem since it is a small gym and they do not have multiples of each machine.

Where they really fail is in their employees and management. No one there seems to know the business. Its a shame that people do not stand by what they say. Very poor when you cannot ask a question and expect a correct answer.

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.

Vantage Fitness is a great local gym. It has a great atmosphere, especially if you are not looking for the chain/ commercial type place. The staff is very friendly and they have an excellent schedule of classes. They also offer childcare while you workout.

4
★★★★☆

Vantage Fitness is a great local gym. It has a great atmosphere, especially if you are not looking for the chain/ commercial type place. The staff is very friendly and they have an excellent schedule of classes. They also offer childcare while you workout.

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