Soya

★★☆☆☆
  • 4508 Commonwealth Center Pkwy

    Midlothian, VA 23112

    Map & Directions
  • 804-622-9887

About Soya

Hours
Mon. CLOSED;Tue. - Sun. 11am - 2pm

Food

Food
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2.0 1
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I called ahead to reserve a table for nine, but was squeezed in a table really meant for about six (but a short 5 min wait). The server took our drink orders relatively quickly, but took more than 15 min to take our food orders despite our furtive glances.

Here's the kicker -- the food was served MORE than 45 min after we placed our order. We were mostly ordering SUSHI! We had repeatedly asked about our food after 30 min, but kept getting excuses. What upset us most was that the children in our group (ages 8 thru 10) also had to wait the 45 min for their food.

The quality of food was just average - the edamame appetizer was poor, the sushi just average, the miso soup salty and gritty, and the salad average. I complained about the wait time and the manager/head server just made excuses and blamed that they are a 'small restaurant.' I noted that other people who came after us got their food earlier, but the manager flatly denied this occurred. She refused to make an adjustments on our bill, but at the last minute provided us with two orders of fried ice cream on the house (for the 9 of us). I left a small tip and vowed never to return. AVOID this place if you are hungry and are not interested in waiting 45 min for your food!

1
★★☆☆☆

I called ahead to reserve a table for nine, but was squeezed in a table really meant for about six (but a short 5 min wait). The server took our drink orders relatively quickly, but took more than 15 min to take our food orders despite our furtive glances.

Here's the kicker -- the food was served MORE than 45 min after we placed our order. We were mostly ordering SUSHI! We had repeatedly asked about our food after 30 min, but kept getting excuses. What upset us most was that the children in our group (ages 8 thru 10) also had to wait the 45 min for their food.

The quality of food was just average - the edamame appetizer was poor, the sushi just average, the miso soup salty and gritty, and the salad average. I complained about the wait time and the manager/head server just made excuses and blamed that they are a 'small restaurant.' I noted that other people who came after us got their food earlier, but the manager flatly denied this occurred. She refused to make an adjustments on our bill, but at the last minute provided us with two orders of fried ice cream on the house (for the 9 of us). I left a small tip and vowed never to return. AVOID this place if you are hungry and are not interested in waiting 45 min for your food!

Pros: conventient location

Cons: slow service, prices somewhat high, average ambiance

 

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