Landmark Furniture Inc

★☆☆☆☆
  • 6200 Little River Turnpike

    Alexandria, VA 22312

    Map & Directions
  • 703-354-2160

About Landmark Furniture Inc

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One star is generous.

To say that they have poor customer service would indicate that they actually had some customer service. The woman Amira or Anema whatever bold faced lied. No misunderstanding, no confusion, only a flat out lie.

I told her on the phone I had to drive 1 hour to get there, & I needed my stuff to be ready to go. She said "Anytime before 5.? But when I got there, she said I could GO PICK IT UP at the warehouse at 3, which was 3 hours later. I said NO, I had to be somewhere. ??But Kalil is going to prayers and he won??t be there until 3?.

I said I was sorry to inconvenience Kalil??s prayers, but I couldn??t wait that long. I needed to go right now, as I had told her. After several phone calls, she said, ??He will be there at 2. Okay?? Which was not ?? but what could I do? I was going to have to sit and wait until 2. The warehouse was also a long way away in a dingy district.

Guess what time Kalil showed up? At 3, of course. And they had no idea why I was not pleasant.

0
★☆☆☆☆

One star is generous.

To say that they have poor customer service would indicate that they actually had some customer service. The woman Amira or Anema whatever bold faced lied. No misunderstanding, no confusion, only a flat out lie.

I told her on the phone I had to drive 1 hour to get there, & I needed my stuff to be ready to go. She said "Anytime before 5.? But when I got there, she said I could GO PICK IT UP at the warehouse at 3, which was 3 hours later. I said NO, I had to be somewhere. ??But Kalil is going to prayers and he won??t be there until 3?.

I said I was sorry to inconvenience Kalil??s prayers, but I couldn??t wait that long. I needed to go right now, as I had told her. After several phone calls, she said, ??He will be there at 2. Okay?? Which was not ?? but what could I do? I was going to have to sit and wait until 2. The warehouse was also a long way away in a dingy district.

Guess what time Kalil showed up? At 3, of course. And they had no idea why I was not pleasant.

Pros: cheap

Cons: everything else

 

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