Richmond Dermatology Spec

★☆☆☆☆

About Richmond Dermatology Spec

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Personal Services

Personal Services
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This practice is now located on Mayland. Drive. Although they tout themselves as being "laser specialists", I spent $600 and saw three doctors within the practice, and received no results. The small area of spider veins on my leg exhibited no improvement at all. This laser treatment should have been a very simple procedure, as I have had this type of work done in another city with great results. It is almost impossible to get a person on the phone, as the voice mail system is elaborate and time consuming. The physician practice manager stated that they do not guarantee results and would not refund my cash payment. The procedure is not covered by insurance. Although the appointment receptionist says that all physicians are trained and talented in laser procedures, that is not the case. They also did not offer to make a follow-up appointment to try to get a better result. I have been in the field of healthcare for many years, and have never experienced quite such an irresponsible approach to patient care or customer service. I do not recommend this practice group for laser procedures.

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★☆☆☆☆

This practice is now located on Mayland. Drive. Although they tout themselves as being "laser specialists", I spent $600 and saw three doctors within the practice, and received no results. The small area of spider veins on my leg exhibited no improvement at all. This laser treatment should have been a very simple procedure, as I have had this type of work done in another city with great results. It is almost impossible to get a person on the phone, as the voice mail system is elaborate and time consuming. The physician practice manager stated that they do not guarantee results and would not refund my cash payment. The procedure is not covered by insurance. Although the appointment receptionist says that all physicians are trained and talented in laser procedures, that is not the case. They also did not offer to make a follow-up appointment to try to get a better result. I have been in the field of healthcare for many years, and have never experienced quite such an irresponsible approach to patient care or customer service. I do not recommend this practice group for laser procedures.

 

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