Magic Mart

★☆☆☆☆
36.6581 -80.93
Map and Directions to Magic Mart

276-236-1177

1077 E Stuart Dr

Galax, VA

24333

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MAGIC MART, GALAX, VA

DO NOT SHOP HERE !!!!

MAGIC MART SUCKS !!!!

I bought an item that appeared to be in the original, unopened package, but when I got it home and opened it, it was OBVIOUS that it had been returned before and restocked to the shelf.

I, who believe in the good in people ( but no more ) figured it was tested, found to be in working order, and returned to the shelf for sale....

WRONG !!!!!

I used it once, and it broke.

When I tried to return it to the store, the customer service person accused me of not returning all the items from the package...

When I tried to explain, that it was this way when I purchased it, and it looked as though it had been returned before...
I was told

" sorry, there's nothing we can do "...

so, I am out over 30 dollars, plus tax ( on a VERY limited income )

and am stuck with a piece of CRAP... that someone else already returned to the store, missing pieces....that broke the first time I tried to use it.

Calling the local store is no help. I called over 10 times and the phone rang and rang and no one ever answered. It finally timed out and I repeated the same call, with the same results OVER 10 TIMES !!!

I then went to their website, which ( conveniently ) has NO CONTACT NUMBER

I had to search the web for their corporate headquarters, and I called THAT number... which ( BIG surprise here ) ... went unanswered as well....

Since I can not get a hold of anyone that will help me, my only recourse is to start parking my car, outside their front door with a HUGE sign that warns potential customers...

" DO NOT SHOP HERE .... THIS STORE SUCKS !!! THE CRAP YOU WILL BUY, WILL BREAK WHEN YOU GET IT HOME... AND NO ONE WILL HELP YOU, REPLACE IT, OR REFUND YOUR MONEY. YOU WILL NOT BE ABLE TO GET A HOLD OF ANYONE , AS THE PHONE RINGS AND RINGS AND NO ONE ANSWERS.... BOTH AT THE LOCAL STORE ... AND AT THE CORPORATE HEADQUARTERS !!!

THIS STORE IS A JOKE......

SHOP AT WAL MART INSTEAD.....

THEY GIVE YOU NO TROUBLE AT ALL, IF YOU NEED TO RETURN A DEFECTIVE ITEM.... AND, THEY DO NOT PUT THE DEFECTIVE, RETURNED ITEMS BACK ON THE SHELF, TO CATCH THE NEXT UNSUSPECTING " SUCKER "....

1
★☆☆☆☆

MAGIC MART, GALAX, VA

DO NOT SHOP HERE !!!!

MAGIC MART SUCKS !!!!

I bought an item that appeared to be in the original, unopened package, but when I got it home and opened it, it was OBVIOUS that it had been returned before and restocked to the shelf.

I, who believe in the good in people ( but no more ) figured it was tested, found to be in working order, and returned to the shelf for sale....

WRONG !!!!!

I used it once, and it broke.

When I tried to return it to the store, the customer service person accused me of not returning all the items from the package...

When I tried to explain, that it was this way when I purchased it, and it looked as though it had been returned before...
I was told

" sorry, there's nothing we can do "...

so, I am out over 30 dollars, plus tax ( on a VERY limited income )

and am stuck with a piece of CRAP... that someone else already returned to the store, missing pieces....that broke the first time I tried to use it.

Calling the local store is no help. I called over 10 times and the phone rang and rang and no one ever answered. It finally timed out and I repeated the same call, with the same results OVER 10 TIMES !!!

I then went to their website, which ( conveniently ) has NO CONTACT NUMBER

I had to search the web for their corporate headquarters, and I called THAT number... which ( BIG surprise here ) ... went unanswered as well....

Since I can not get a hold of anyone that will help me, my only recourse is to start parking my car, outside their front door with a HUGE sign that warns potential customers...

" DO NOT SHOP HERE .... THIS STORE SUCKS !!! THE CRAP YOU WILL BUY, WILL BREAK WHEN YOU GET IT HOME... AND NO ONE WILL HELP YOU, REPLACE IT, OR REFUND YOUR MONEY. YOU WILL NOT BE ABLE TO GET A HOLD OF ANYONE , AS THE PHONE RINGS AND RINGS AND NO ONE ANSWERS.... BOTH AT THE LOCAL STORE ... AND AT THE CORPORATE HEADQUARTERS !!!

THIS STORE IS A JOKE......

SHOP AT WAL MART INSTEAD.....

THEY GIVE YOU NO TROUBLE AT ALL, IF YOU NEED TO RETURN A DEFECTIVE ITEM.... AND, THEY DO NOT PUT THE DEFECTIVE, RETURNED ITEMS BACK ON THE SHELF, TO CATCH THE NEXT UNSUSPECTING " SUCKER "....

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