Pibby's Bicycle Repair

★★★★★

About Pibby's Bicycle Repair

Categories
  • Bicycles
  • Bicycle Dealers
  • Bicycle Repair

Sports & Recreation

Sports & Recreation
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I really like this bike shop.

I've been coming to this shop for about a year now. Once I came in with tires that needed to be inflated. I don't believe that at that time I had ever bought anything from Chip. He inflated my tires for me. I said, "There should be a service charge." He said, "There isn't."

He does exactly what he says he will do. His fees seem very modest to me. He does not try to talk me into buying anything. In fact, sometimes he explains why I don't need something--that is, he talks me *out* of buying somthing from him.

Incidentally, new to Richmond, I asked him if there is a Critical Mass bike movement here. He explained why he does not think that movement is useful.

I'm no expert on bicycles; I own an old, heavy commuter bike and I don't even know how to change a tire. I need a bike shop I can trust. I trust this man. If every business were run the way he operates his business, the world would be a much better place.

2
★★★★★

I really like this bike shop.

I've been coming to this shop for about a year now. Once I came in with tires that needed to be inflated. I don't believe that at that time I had ever bought anything from Chip. He inflated my tires for me. I said, "There should be a service charge." He said, "There isn't."

He does exactly what he says he will do. His fees seem very modest to me. He does not try to talk me into buying anything. In fact, sometimes he explains why I don't need something--that is, he talks me *out* of buying somthing from him.

Incidentally, new to Richmond, I asked him if there is a Critical Mass bike movement here. He explained why he does not think that movement is useful.

I'm no expert on bicycles; I own an old, heavy commuter bike and I don't even know how to change a tire. I need a bike shop I can trust. I trust this man. If every business were run the way he operates his business, the world would be a much better place.

.

Chip operates a great little one man bicycle shop. He treats every customer the same whether they are spending two dollars or two hundred. I've been very satified with the service I have received there. He's brought a little bit of customer service and retail to an underserved area. I expect 5 years from now he will have a bustling full service shop serving the bustling downtown and VCU market.

2
★★★★☆

Chip operates a great little one man bicycle shop. He treats every customer the same whether they are spending two dollars or two hundred. I've been very satified with the service I have received there. He's brought a little bit of customer service and retail to an underserved area. I expect 5 years from now he will have a bustling full service shop serving the bustling downtown and VCU market.

Pros: Great customer service, excellent workmanship and product knowledge

Cons: Hard to find, no parking

 

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