Wink Salon

★★★☆☆
  • 1544 Laskin Rd Ste 222 # 222

    Virginia Beach, VA 23451

    Map & Directions
  • 757-425-9465

About Wink Salon

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Hours
Tue-Fri 9am-7pm
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Personal Services

Personal Services
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3.0 4
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my stylist did a good job the first few times, she listened to me. The last time though, was that i left with dark color still on my face. BUT the last time i went she completely ignored what i said. I made specific requests regarding the cut. Doing what I requested before but as a reminder of what i wanted. She just cut it the way she wanted - it looked like she was going to do as I asked but then it was too late ... I had 2 color treatment - she left the dye was all around my hairline and it was apparent when i got home that the gray was not colored throughly. The foils were loose in the front and went down about 1/4 in. leaving obvious roots for a fresh color, really?!!? I paid over $200 to have my hair not properly cut as requested, color left on my face, foils not done right and gray showing! I used to feel that this was a professional place where i was listened too and my hair was done right. I am now searching for another salon that will do as I ask and not rush me through and pay attentilon to detail. Of course this will be AFTER MY HAIR GROWS BACK!

Another stylist(?) did my eyebrows - she took a chunk out of my brow that took over a months to grow back. She was rushed and left wax on my face too.

1
★☆☆☆☆

my stylist did a good job the first few times, she listened to me. The last time though, was that i left with dark color still on my face. BUT the last time i went she completely ignored what i said. I made specific requests regarding the cut. Doing what I requested before but as a reminder of what i wanted. She just cut it the way she wanted - it looked like she was going to do as I asked but then it was too late ... I had 2 color treatment - she left the dye was all around my hairline and it was apparent when i got home that the gray was not colored throughly. The foils were loose in the front and went down about 1/4 in. leaving obvious roots for a fresh color, really?!!? I paid over $200 to have my hair not properly cut as requested, color left on my face, foils not done right and gray showing! I used to feel that this was a professional place where i was listened too and my hair was done right. I am now searching for another salon that will do as I ask and not rush me through and pay attentilon to detail. Of course this will be AFTER MY HAIR GROWS BACK!

Another stylist(?) did my eyebrows - she took a chunk out of my brow that took over a months to grow back. She was rushed and left wax on my face too.

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First of all, I am new to the area and cannot find a decent salon in the area. I decided to go to Wink, because of the direct area it was located in and the reviews on Yelp. I attempted to make my appt. with Jamie, because of the previous reviews. However, Jamie is no longer there.

I went in for a "Partial" highlight and a cut. My appt. was made with Teresa, who is a very nice, young stylist. My first impression of the salon was ok. The waiting room chairs were white and dingy. I was asked to fill out paperwork that reminded me of being at a Dr. Office and was surprised they didn't ask me the date of my last cycle.

I was greeted by Teresa, who was nice. She has a booth across from a woman that smells like cigarettes and spent the better part of my appt. doing her own hair and makeup in between smoking breaks and playing on her phone. ANNOYING. The salon in general has mediocre decor (The whole pin-up girl thing is a little played out) But, the salon was DIRTY....hair was everywhere and the mats that the styling chairs sit under seem to collect it. The lights above the stations were out and I was really concerned about the stylist being able to see the color properly.

After my "Partial" and cut, I purchased two products from the salon, a volumizer, because I was out and a purple Paul Mitchell shampoo, only because my stylist didn't use a Toner on my new blonde highlights / low lights like I was use to in California and I was nervous.

When up at the front desk, the receptionist PAM, stated that I got a "FULL" highlight. I told her very nicely, that I got a "partial" just like I always do. She argued with me, then took the order sheet, pointed and shook it and said "Can't you see?" She wrote "FULL." I even turned around to show her that only half of my head had been highlighted and that only half of my head was in foils. The lady was completely rude and augmentative. After going back to get an explanation from Teresa on the pricing, PAM came back to explain that Teresa said, "My hair took more foils than a partial." Ok, no big deal. I'm not sure if Teresa, should have had that discussion with me or not, but she didn't. None the less, my total with product was $173.00 I gave a credit card and asked PAM to make it an even $200.00, so I could tip Teresa. She handed me, my card, my change and my product. I expressed to PAM, how rude I thought she was to me shaking the paper in front of my face and asking if I could "SEE" what Teresa wrote. I have never been treated like such an idiot at a salon and wasn't going to take it from some receptionist, especially after I spent $200.00.

After leaving, I saw a missed call from Wink Salon and ignored it, thinking that it was the Manager apologizing for the overall disrespect of her staff.

Two days went by and I got a text message from WINK, stating that I had an unpaid bill and that if I didn't take care of my bill by 7:30pm, they would call the police as it was considered larceny. WTF?? I had to leave the gym go back and listen to the voicemail to find one from PAM, stating that she forgot to swipe my card. Which was total BS, as I watched her swipe it, but whatever? I called the salon to speak to the manager. I let her know what a ridiculous experience I had at the salon and that I was appalled that I would get a threatening text due to their mistake. (Please don't forget that they have my email, home phone, address and cell phone information from the lengthy forms they had me fill out, none of which had been attempted.) She offered to charge me for the partial and not the full. Really? Because if I had such an unhappy customer in my business, I would be offering a lot more than a $10.00 discount. As a matter of fact, I would probably call this a wash and deduct it out my employees check for not doing her job and properly charging my customer.

I would NEVER recommend this salon to anyone. I will tell everyone I know how awful it was. It was the worst experience that I have had since moving here.

1
★☆☆☆☆

First of all, I am new to the area and cannot find a decent salon in the area. I decided to go to Wink, because of the direct area it was located in and the reviews on Yelp. I attempted to make my appt. with Jamie, because of the previous reviews. However, Jamie is no longer there.

I went in for a "Partial" highlight and a cut. My appt. was made with Teresa, who is a very nice, young stylist. My first impression of the salon was ok. The waiting room chairs were white and dingy. I was asked to fill out paperwork that reminded me of being at a Dr. Office and was surprised they didn't ask me the date of my last cycle.

I was greeted by Teresa, who was nice. She has a booth across from a woman that smells like cigarettes and spent the better part of my appt. doing her own hair and makeup in between smoking breaks and playing on her phone. ANNOYING. The salon in general has mediocre decor (The whole pin-up girl thing is a little played out) But, the salon was DIRTY....hair was everywhere and the mats that the styling chairs sit under seem to collect it. The lights above the stations were out and I was really concerned about the stylist being able to see the color properly.

After my "Partial" and cut, I purchased two products from the salon, a volumizer, because I was out and a purple Paul Mitchell shampoo, only because my stylist didn't use a Toner on my new blonde highlights / low lights like I was use to in California and I was nervous.

When up at the front desk, the receptionist PAM, stated that I got a "FULL" highlight. I told her very nicely, that I got a "partial" just like I always do. She argued with me, then took the order sheet, pointed and shook it and said "Can't you see?" She wrote "FULL." I even turned around to show her that only half of my head had been highlighted and that only half of my head was in foils. The lady was completely rude and augmentative. After going back to get an explanation from Teresa on the pricing, PAM came back to explain that Teresa said, "My hair took more foils than a partial." Ok, no big deal. I'm not sure if Teresa, should have had that discussion with me or not, but she didn't. None the less, my total with product was $173.00 I gave a credit card and asked PAM to make it an even $200.00, so I could tip Teresa. She handed me, my card, my change and my product. I expressed to PAM, how rude I thought she was to me shaking the paper in front of my face and asking if I could "SEE" what Teresa wrote. I have never been treated like such an idiot at a salon and wasn't going to take it from some receptionist, especially after I spent $200.00.

After leaving, I saw a missed call from Wink Salon and ignored it, thinking that it was the Manager apologizing for the overall disrespect of her staff.

Two days went by and I got a text message from WINK, stating that I had an unpaid bill and that if I didn't take care of my bill by 7:30pm, they would call the police as it was considered larceny. WTF?? I had to leave the gym go back and listen to the voicemail to find one from PAM, stating that she forgot to swipe my card. Which was total BS, as I watched her swipe it, but whatever? I called the salon to speak to the manager. I let her know what a ridiculous experience I had at the salon and that I was appalled that I would get a threatening text due to their mistake. (Please don't forget that they have my email, home phone, address and cell phone information from the lengthy forms they had me fill out, none of which had been attempted.) She offered to charge me for the partial and not the full. Really? Because if I had such an unhappy customer in my business, I would be offering a lot more than a $10.00 discount. As a matter of fact, I would probably call this a wash and deduct it out my employees check for not doing her job and properly charging my customer.

I would NEVER recommend this salon to anyone. I will tell everyone I know how awful it was. It was the worst experience that I have had since moving here.

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.

First of all, I am new to the area and cannot find a decent salon in the area. I decided to go to Wink, because of the direct area it was located in and the reviews on Yelp. I attempted to make my appt. with Jamie, because of the previous

3
★★★★★

First of all, I am new to the area and cannot find a decent salon in the area. I decided to go to Wink, because of the direct area it was located in and the reviews on Yelp. I attempted to make my appt. with Jamie, because of the previous

.

I have gone to many salons in the area to find a stylist who is precise and fun. I have Tori cut my hair and she does a fantastic job. She is educated on the newest styles and has a very fun personality. She rocks! The prices are good too!

4
★★★★☆

I have gone to many salons in the area to find a stylist who is precise and fun. I have Tori cut my hair and she does a fantastic job. She is educated on the newest styles and has a very fun personality. She rocks! The prices are good too!

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