Trident Pools Inc

★☆☆☆☆

About Trident Pools Inc

Categories
  • Swimming Pool Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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We had our pool put in by Trident Pools in 2007. After a full year of the build (walls and floor continuing to collapse) we finally received what we thought was a finished product. Overall the pool is holding up well and I thought my aggravation with them had subsided, until this year (2014). I had a visit from the City Inspectors with a violation notice that my pool permit was never closed or received its final inspection. We were told by Trident Pools that our final inspection had been completed and we were all set. This was not true, as I am now having to pull another permit, at my cost, to build a pool. On top of that, the final electrical inspection was never completed either, so I will be having to pay for that too. In addition to the cost of the permits, I could be facing some fines for something Trident Pools should have done 7 years ago. This company is absolutely ridiculous. The funny thing is I felt I did my research on pool companies and after speaking with the owner BJ Whitted, I thought this was the company for us. He told us he was a retired Navy Seal and I felt that alone spoke volumes, as they are usually very trustworthy and dependable individuals. If he was indeed a Seal, he is giving them a very bad name. I would never recommend this company to anyone and advise to stay away from any company that BJ Whitted, or even his wife Stacey Whitted hangs their name on.

1
★☆☆☆☆

We had our pool put in by Trident Pools in 2007. After a full year of the build (walls and floor continuing to collapse) we finally received what we thought was a finished product. Overall the pool is holding up well and I thought my aggravation with them had subsided, until this year (2014). I had a visit from the City Inspectors with a violation notice that my pool permit was never closed or received its final inspection. We were told by Trident Pools that our final inspection had been completed and we were all set. This was not true, as I am now having to pull another permit, at my cost, to build a pool. On top of that, the final electrical inspection was never completed either, so I will be having to pay for that too. In addition to the cost of the permits, I could be facing some fines for something Trident Pools should have done 7 years ago. This company is absolutely ridiculous. The funny thing is I felt I did my research on pool companies and after speaking with the owner BJ Whitted, I thought this was the company for us. He told us he was a retired Navy Seal and I felt that alone spoke volumes, as they are usually very trustworthy and dependable individuals. If he was indeed a Seal, he is giving them a very bad name. I would never recommend this company to anyone and advise to stay away from any company that BJ Whitted, or even his wife Stacey Whitted hangs their name on.

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Do not hire Trident Pools!!!! My pool was installed last year and was done well. When we finalized payments I also paid for the a pool cover that was to be installed in the October time-frame. I have made numerous attempts to collect on this but am now exhausted over the inability to even leave a message for BJ Whitted or Stacey. It is now March and all I would like is a refund of the money paid for this since I no longer need the cover. I have filed complaints with the BBB and am now preparing to file litigation to get this back.

1
★☆☆☆☆

Do not hire Trident Pools!!!! My pool was installed last year and was done well. When we finalized payments I also paid for the a pool cover that was to be installed in the October time-frame. I have made numerous attempts to collect on this but am now exhausted over the inability to even leave a message for BJ Whitted or Stacey. It is now March and all I would like is a refund of the money paid for this since I no longer need the cover. I have filed complaints with the BBB and am now preparing to file litigation to get this back.

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