Costco Wholesale

★★★☆☆
  • 7373 Boston Blvd

    Springfield, VA 22153

    Map & Directions
  • 703-912-1203

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3.0 1
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I really like Costco and my "satisfactory" rating isn't saying that it isn't a great place to go and buy things in bulk or to save some money...my rating is about this store specifically, and the reason I only give it 3/5 stars is based on my first experience there. I guess they close at 6pm, which I did not see posted anywhere (that doesn't mean it isn't, but it wasnt obvious to me at the time) and they don't do one of those loudspeaker calls letting customers know they are closing...so was about 6:10 and people are still coming up to the registers from throughout the store and we were moving through the last aisle right next to the registers, still taking in what the store had to offer because i had never been there before, when an employee said in an unpleasant tone that they were closing and we needed to "come on"...which wouldn't have bothered me at all except that then when i moved into line a group of employees close by were making very rude comments about the time and closing and everything...i can sort of understand their frustration because we had a lot of stuff in our cart and everything, but really? I felt like going over and giving one employee in particular a piece of my mind, or maybe my fist...so while costco is a great place to go (try the 12 pack 1-quart kirkland soy milk!) don't expect the staff at this location to be respectful

3
★★★☆☆

I really like Costco and my "satisfactory" rating isn't saying that it isn't a great place to go and buy things in bulk or to save some money...my rating is about this store specifically, and the reason I only give it 3/5 stars is based on my first experience there. I guess they close at 6pm, which I did not see posted anywhere (that doesn't mean it isn't, but it wasnt obvious to me at the time) and they don't do one of those loudspeaker calls letting customers know they are closing...so was about 6:10 and people are still coming up to the registers from throughout the store and we were moving through the last aisle right next to the registers, still taking in what the store had to offer because i had never been there before, when an employee said in an unpleasant tone that they were closing and we needed to "come on"...which wouldn't have bothered me at all except that then when i moved into line a group of employees close by were making very rude comments about the time and closing and everything...i can sort of understand their frustration because we had a lot of stuff in our cart and everything, but really? I felt like going over and giving one employee in particular a piece of my mind, or maybe my fist...so while costco is a great place to go (try the 12 pack 1-quart kirkland soy milk!) don't expect the staff at this location to be respectful

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