Masonry Specialist LLC

★★★☆☆
  • 6644 Carters Run Rd

    Marshall, VA 20115

    Map & Directions
  • 703-443-2308

About Masonry Specialist LLC

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Hours
Mon-Sat 8am-5pm, Sun Closed
3.0 2
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We contracted this company to repair a brick stairway for a customer in Alexandria. Our customer quoted "The repairs make our stairs look like new...I am extremely happy with your choice in contractor."
I would recommend this company again.

5
★★★★★

We contracted this company to repair a brick stairway for a customer in Alexandria. Our customer quoted "The repairs make our stairs look like new...I am extremely happy with your choice in contractor."
I would recommend this company again.

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Business Response:

Thank you Sandi for passing along your customers review!
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We thought we were hiring the man who is advertised as owning this company. Surprise surprise after quoting the job he sent out a crew who ended up making our house look worse than it did when they started. When we called to complain, we told them we wanted the owner to come fix this mess We were told he didn't actually go out and do work any more. Very interesting since they show his picture in all their ads.

1
★☆☆☆☆

We thought we were hiring the man who is advertised as owning this company. Surprise surprise after quoting the job he sent out a crew who ended up making our house look worse than it did when they started. When we called to complain, we told them we wanted the owner to come fix this mess We were told he didn't actually go out and do work any more. Very interesting since they show his picture in all their ads.

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Business Response:

Just came across this review. When we come out to provide an estimate, we never lead potential customers to believe that one of the owners will be doing the work. We are family owned and operated, however we have employees/crews that do our jobs. I don't believe we have ever had a picture of any of our owners in any of our ads, although we do hand out a folder that has a picture of the entire family on it. I'm sorry you feel that you were mislead.

Message from Masonry Specialist LLC

All work is guaranteed. We are members of the Better Business Bureau and have a Class "A" Contractor's License. We are also insured for your security as well as our own. References are available and we have a portfolio of photographs available for viewing.



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More about Masonry Specialist LLC

We design and install all types of new construction as well as repair existing structures. Our specialties are custom brick and flagstone walkways and patios, as well as, brick and stone retaining and decorative walls. We also repair stoops, steps, walkways, patios, walls, driveways, fireplaces, and chimneys.

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