N & S Custom Fence Inc

★★★☆☆
  • 26285 Penney Lane

    Bowling Green, VA 22427

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About N & S Custom Fence Inc

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Terrible from start to finish. Instead of Mr. Shamblin being here to either perform the work himself or, at the very least, supervising his employees, he would show up only after we called to complain about the shoddy, half-ass work that his crew was doing . It took them over A MONTH to install 274 linear feet of 6' wooden dog ear privacy fence in our back yard and the end result is MUCH different from the "example" of their work that they provided with their original estimate. Spacing of the fence posts is not even close to uniform, some posts were obviously set without being checked for being plumb, the fencing runs were obviously not calculated to minimize half-boards and those boards that needed to be split ( to make up for their lack of planning ) were obviously done so with no concern for anything but getting the job done as quickly as possible.
A 9' wide double gate was assembled and installed with the active gate being a full foot narrower than the inactive gate and when we complained , we were told that we were "being picky" ( although they would NOT have been paid unless it was fixed ).
The bottom of one gate had been trimmed with a chainsaw AFTER the gate was installed ( because they installed the gate backwards ). Hinges were installed crooked, fence posts were trimmed to the proper height with a chainsaw ( again, AFTER the fence was assembled ) and only after requesting fence post caps were they installed to cover up their sloppy work. Concrete spilled in the middle of our lawn was left for US to clean up and our front lawn was torn to pieces because their crew was too lazy to carry materials around the house or put plywood down to drive their tractor over.
About 2 weeks after they FINALLY got done, I called with a workmanship problem with one of the gates coming apart, sent pictures and explained the problem and NEVER heard from them again. Needless to say, they TALK about their experience and professional work but no sign of it here and N&S Custom Fence showed NO professionalism and NO concern for the planning or proper installation of our fence and their workmanship warranty is non-existent. Save yourself A LOT of unnecessary aggravation and hire a reputable and professional fence company !

1
★☆☆☆☆

Terrible from start to finish. Instead of Mr. Shamblin being here to either perform the work himself or, at the very least, supervising his employees, he would show up only after we called to complain about the shoddy, half-ass work that his crew was doing . It took them over A MONTH to install 274 linear feet of 6' wooden dog ear privacy fence in our back yard and the end result is MUCH different from the "example" of their work that they provided with their original estimate. Spacing of the fence posts is not even close to uniform, some posts were obviously set without being checked for being plumb, the fencing runs were obviously not calculated to minimize half-boards and those boards that needed to be split ( to make up for their lack of planning ) were obviously done so with no concern for anything but getting the job done as quickly as possible.
A 9' wide double gate was assembled and installed with the active gate being a full foot narrower than the inactive gate and when we complained , we were told that we were "being picky" ( although they would NOT have been paid unless it was fixed ).
The bottom of one gate had been trimmed with a chainsaw AFTER the gate was installed ( because they installed the gate backwards ). Hinges were installed crooked, fence posts were trimmed to the proper height with a chainsaw ( again, AFTER the fence was assembled ) and only after requesting fence post caps were they installed to cover up their sloppy work. Concrete spilled in the middle of our lawn was left for US to clean up and our front lawn was torn to pieces because their crew was too lazy to carry materials around the house or put plywood down to drive their tractor over.
About 2 weeks after they FINALLY got done, I called with a workmanship problem with one of the gates coming apart, sent pictures and explained the problem and NEVER heard from them again. Needless to say, they TALK about their experience and professional work but no sign of it here and N&S Custom Fence showed NO professionalism and NO concern for the planning or proper installation of our fence and their workmanship warranty is non-existent. Save yourself A LOT of unnecessary aggravation and hire a reputable and professional fence company !

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We welcome you to our listing with insiderpages.com. We hope that you will review our photo gallery and call for your free estimate or with any questions regarding fencing projects.

5
★★★★★

We welcome you to our listing with insiderpages.com. We hope that you will review our photo gallery and call for your free estimate or with any questions regarding fencing projects.

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Message from N & S Custom Fence Inc

Our mission is to provide excellent customer service and fencing products to our customers. As a family owned business, N & S Custom Fence, Inc. is committed to serving all customers, from large corporations to the residential homeowner, with the same courtesy and quality we would want our own family members to receive. Our highly trained staff, both administrative and technical, is dedicated to each project to ensure our customer's satisfaction before, during, and after their project. We stand behind our products and services and offer competitive pricing to our customers. When you need a reliable fencing contractor for the projects that enhance your exterior living space, N & S Custom Fence, Inc is the right choice for your home improvement needs. With our 20+ years of combined experience, we can offer our customers the highest quality of craftsmanship and reliability.

More about N & S Custom Fence Inc

All fence types professionally installed. Wood, Vinyl, Aluminum, Chain Link & specialty fences available. All fences are high quality products and are professionally intstalled.

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