Decoreklect

★★★★★
  • 1941 General Booth Blvd

    Virginia Beach, VA 23454

    Map & Directions
  • 757-622-0771

About Decoreklect

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Hours
Mon-Fri 8am-6pm, Sat 8am-4pm

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5.0 5
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We were referred to Dr. Johnny's by Home Depot. They did not carry a heating element for our stove. We went to Dr Johnny's and they did not have it in stock. We gave them our model # on Saturday and early Monday morning, Jen was calling to let us know that we could order it and have it by the next day. Great customer service! We thought it would take weeks. How convenient.

2
★★★★★

We were referred to Dr. Johnny's by Home Depot. They did not carry a heating element for our stove. We went to Dr Johnny's and they did not have it in stock. We gave them our model # on Saturday and early Monday morning, Jen was calling to let us know that we could order it and have it by the next day. Great customer service! We thought it would take weeks. How convenient.

Pros: Quick turnaround

Cons: none

.

As many can relate, I awoke one morning to find puddles of water on my newly installed kitchen floor. The suspect was a NEW refrigerator less than two years old so as you might imagine, I was hardly in the mood to exchange pleasantries with a voice automated device offering twelve options and six recordings of? ?Press # 9 if you REALLY want your problem solved commands.? Nevertheless, it happened and after ?gently? placing the phone back down from across the room, I retrieved it from its embedded spot on the wall and called a friend. Without hesitation, he implied, ?Call this number? you will not regret it.?
At 7:15am, I took his advice and placed the call. The president of the company answered the phone! In an attempt to keep this short I will simply say that from our discussion, as with the actions to follow from his staff, ALL appliances and services in the future will be purchased at Dr. Johnny?s.
I was so impressed by their professional, as well as personal courtesy; I called the president of the company back to compliment his entire staff. They are knowledgeable, informative?. and show up when they say they will and?. They are competitive in price!
Bottom line? Great experience and a great company!

2
★★★★★

As many can relate, I awoke one morning to find puddles of water on my newly installed kitchen floor. The suspect was a NEW refrigerator less than two years old so as you might imagine, I was hardly in the mood to exchange pleasantries with a voice automated device offering twelve options and six recordings of? ?Press # 9 if you REALLY want your problem solved commands.? Nevertheless, it happened and after ?gently? placing the phone back down from across the room, I retrieved it from its embedded spot on the wall and called a friend. Without hesitation, he implied, ?Call this number? you will not regret it.?
At 7:15am, I took his advice and placed the call. The president of the company answered the phone! In an attempt to keep this short I will simply say that from our discussion, as with the actions to follow from his staff, ALL appliances and services in the future will be purchased at Dr. Johnny?s.
I was so impressed by their professional, as well as personal courtesy; I called the president of the company back to compliment his entire staff. They are knowledgeable, informative?. and show up when they say they will and?. They are competitive in price!
Bottom line? Great experience and a great company!

Pros: 2 thumbs... way up! This guy should write a book on customer service! I am one "seasoned consumer" and it's nice to know that some companies still offer the human value.

Cons: None

.

I have been doing business at Dr. Johnny's since about 1989. He is a man of integrity. I have watched his business grow from the store front to his current location on General Booth, you know, the Spanish Villa looking home. He has always been a great help and gives free advice when it comes to appliances.
His is a business worth doing business with.

2
★★★★★

I have been doing business at Dr. Johnny's since about 1989. He is a man of integrity. I have watched his business grow from the store front to his current location on General Booth, you know, the Spanish Villa looking home. He has always been a great help and gives free advice when it comes to appliances.
His is a business worth doing business with.

Pros: May discount items

Cons: Prices may seem higher, but they are competitive

.

Dr. Johnny's is a wonderful company, and I say this because I am a three-time and returning customer who is totally satisfied. Dr. Johnny's is patient, informative, provides value for each item purchased and takes the time to make certain the purchaser is pleased. I have purchased a dual-fuel Kitchenaid range, a Whirlpool washer, and a Kitchenaid dishwasher from this company, often sight-unseen until delivered to my door and installed. I can't say enough about this company. It is tops in my book!

2
★★★★★

Dr. Johnny's is a wonderful company, and I say this because I am a three-time and returning customer who is totally satisfied. Dr. Johnny's is patient, informative, provides value for each item purchased and takes the time to make certain the purchaser is pleased. I have purchased a dual-fuel Kitchenaid range, a Whirlpool washer, and a Kitchenaid dishwasher from this company, often sight-unseen until delivered to my door and installed. I can't say enough about this company. It is tops in my book!

Pros: Excellent service, Wonderful products, Extremely informative

.

I called Dr. Johnny's on Tues. because my dryer was not working properly. I was told that someone would be there at 1pm on Thurs. At 12:59, a very clean and respectful looking repairman was at my door. He checked out my dryer and gave me my options. He pointed out that my dryer was an older model, and it might not be worth it to put the $ into the repair. I decided I would have him fix it one time. He told me he had to order a part, but would be back the following Monday at 1pm to fix it. Monday afternoon, right on time, he appeared with the part and fixed the dryer ASAP. The price charged was the actual quote (no hidden costs) and he was very professional. I liked that I didn't have to wait around all day for a repairman and that he was very clean and professional and I felt comfortable with him in my home. I would definitely recommend Dr. Johnny's for service!

PROS: on time service, clean and professional repairman
CONS: none

5
★★★★★

I called Dr. Johnny's on Tues. because my dryer was not working properly. I was told that someone would be there at 1pm on Thurs. At 12:59, a very clean and respectful looking repairman was at my door. He checked out my dryer and gave me my options. He pointed out that my dryer was an older model, and it might not be worth it to put the $ into the repair. I decided I would have him fix it one time. He told me he had to order a part, but would be back the following Monday at 1pm to fix it. Monday afternoon, right on time, he appeared with the part and fixed the dryer ASAP. The price charged was the actual quote (no hidden costs) and he was very professional. I liked that I didn't have to wait around all day for a repairman and that he was very clean and professional and I felt comfortable with him in my home. I would definitely recommend Dr. Johnny's for service!

PROS: on time service, clean and professional repairman
CONS: none

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