Cheer Factory Inc

★★★☆☆

About Cheer Factory Inc

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Sports & Recreation

Sports & Recreation
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NO RETURN POLICY IS A JOKE! I purchased, as stated on the receipt, a Youth VATech Costume, for a 2 year old. I paid $42.50 plus tax for it. It was too big on her. The skirt would not stay on her hips. I brought it back to the store in perfect condition. My grandaughter had it on a total of two minutes, if that long. The store's argument for not taking it back and giving me a refund is that uniforms cannot be returned. IT IS NOT A UNIFORM, it is a COSTUME as stated on the receipt. Yes, the receipt also says final sale. Of course it is a final sale, I bought it! I called to get the Manager's name and they would not give me that information. They took my number to have someone call me back. I'm not holding my breath. The 'clerk' I spoke to on the phone was 'not sure' of when and who would call. Was also 'not sure' when the General Manager would be in. They 'are not sure' of anything, other that they will not give me a refund. HORRIBLE EXPERIENCE!! Go elsewhere, there are plenty of other places to shop for items like these. On their website, they talk about their VALUES and MISSION. It says: "MAKING A DIFFERENCE
We??re always looking for new ways to make our world a little bit better." After reading the reviews on here and having the experience I had with them, I doubt many would agree with them.

1
★☆☆☆☆

NO RETURN POLICY IS A JOKE! I purchased, as stated on the receipt, a Youth VATech Costume, for a 2 year old. I paid $42.50 plus tax for it. It was too big on her. The skirt would not stay on her hips. I brought it back to the store in perfect condition. My grandaughter had it on a total of two minutes, if that long. The store's argument for not taking it back and giving me a refund is that uniforms cannot be returned. IT IS NOT A UNIFORM, it is a COSTUME as stated on the receipt. Yes, the receipt also says final sale. Of course it is a final sale, I bought it! I called to get the Manager's name and they would not give me that information. They took my number to have someone call me back. I'm not holding my breath. The 'clerk' I spoke to on the phone was 'not sure' of when and who would call. Was also 'not sure' when the General Manager would be in. They 'are not sure' of anything, other that they will not give me a refund. HORRIBLE EXPERIENCE!! Go elsewhere, there are plenty of other places to shop for items like these. On their website, they talk about their VALUES and MISSION. It says: "MAKING A DIFFERENCE
We??re always looking for new ways to make our world a little bit better." After reading the reviews on here and having the experience I had with them, I doubt many would agree with them.

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This is a great store! They have most everything your competative and sideline cheerleader could need. Lots of bloomers in great colors and prints and the basics) cheer/theater makeup, shoes, clothes, accessories! AWESOME Staff too!!

5
★★★★★

This is a great store! They have most everything your competative and sideline cheerleader could need. Lots of bloomers in great colors and prints and the basics) cheer/theater makeup, shoes, clothes, accessories! AWESOME Staff too!!

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