Charles Barker Lexus - Virginia Beach

★★★★☆
  • 3909 Virginia Beach Blvd

    Virginia Beach, VA 23452

    Map & Directions
  • 757-486-3500

About Charles Barker Lexus - Virginia Beach

Categories
  • Used Cars
  • Auto Dealers
  • New Car Dealers
  • Auto Leasing
  • Auto Body Paint & Repair
  • Automotive Repair
Hours
M-F 9am-8pm, Sa 9am-6pm, Su Closed
Special Offer
Possibly One of the Best Values in America!
Emails
  • gshank@charlesbarker.com
Payment Options
  • Financing
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash

Automotive

Automotive
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My husband and I purchased our first Lexus on December 22nd and we had the pleasure of working with Virgil Thornton.\r
Virgil's knowledge, professionalism and outstanding customer service will make us lifetime Charles Barker

3
★★★★★

My husband and I purchased our first Lexus on December 22nd and we had the pleasure of working with Virgil Thornton.\r
Virgil's knowledge, professionalism and outstanding customer service will make us lifetime Charles Barker

.

The best car buying experience at this dealership, I highly recommend. II will definitely recommend their outstanding service. Thanks Mr. Grady Harris and Mr. Brad Rose.

3
★★★★★

The best car buying experience at this dealership, I highly recommend. II will definitely recommend their outstanding service. Thanks Mr. Grady Harris and Mr. Brad Rose.

.

I went in with a friend the other day to help her choose a new car. We both ended up walking out with new vehicles. Jeff was funny, engaging and knowledgeable of each car we looked at. Although I felt like the dealership could have done

3
★★★★★

I went in with a friend the other day to help her choose a new car. We both ended up walking out with new vehicles. Jeff was funny, engaging and knowledgeable of each car we looked at. Although I felt like the dealership could have done

.

I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked into my car history before they told me those are a "MUST" to drive safely. They also told me that they have done the proper tests confirming it. Luckily I had past service records and I showed that to one of their managers.Finally the service manager told me that she will look into the problem once again, only to tell me that it was just a 'loose bracket' not the whole pump and tightened the bracket to fix it.

1
★☆☆☆☆

I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked into my car history before they told me those are a "MUST" to drive safely. They also told me that they have done the proper tests confirming it. Luckily I had past service records and I showed that to one of their managers.Finally the service manager told me that she will look into the problem once again, only to tell me that it was just a 'loose bracket' not the whole pump and tightened the bracket to fix it.

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.

I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked into my car history before they told me those are a "MUST" to drive safely. They also told me that they have done the proper tests confirming it. Luckily I had past service records and I showed that to one of their managers.Finally the service manager told me that she will look into the problem once again, only to tell me that it was just a 'loose bracket' not the whole pump and tightened the bracket to fix it.

0
★☆☆☆☆

I towed my car to them since it had a strating problem. They called back and told me that the Idle Control Valve needs to be replaced. Along with that they gave me a list of other things for driving the car 'Safely'. One of those is: Replacement of Water pump and Timing belt with an estimation of $1505. Obviously my car had 98,000 miles on it. SO they wanted to cash-in on that routine work. But the fact is, I had already replaced my whole engine block(under warranty) with all it parts including timing belt and water pump just few months before. Unfortunately they haven't looked into my car history before they told me those are a "MUST" to drive safely. They also told me that they have done the proper tests confirming it. Luckily I had past service records and I showed that to one of their managers.Finally the service manager told me that she will look into the problem once again, only to tell me that it was just a 'loose bracket' not the whole pump and tightened the bracket to fix it.

Pros: nothing notable found

Cons: over-estimation, very expensive, no good assessment

Message from Charles Barker Lexus - Virginia Beach

Charles Barker Lexus Virginia Beach proudly serves Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, and surrounding areas. Come by and visit us for all your Lexus needs. At Charles Barker Automotive you will enjoy being able to choose from the best selection of vehicles including new and used Toyota and new and used Scion vehicles. We also offer you new and used Infiniti, new and used Lexus, as well as new and used Mercedes-Benz luxury vehicles. Should you be looking for an affordable used car, we have an extensive selection of quality preowned cars, trucks, SUVs, hatchbacks, crossover vehicles, minivans, and more at our Charles Barker Preowned Outlet store. No matter what you are looking for, Charles Barker Automotive has a vehicle to meet every need and budget.

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