Aristocrat Towing

★★★★☆
  • 6539 E Virginia Beach Blvd Ste C

    Norfolk, VA 23502

    Map & Directions
  • 757-459-8010

About Aristocrat Towing

Automotive

Automotive
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Aristocat towing- bunch of incompetents! I called driver. 815 said my vehicle not in their possession to call. 911 . 911 called Aristocat come to find out they said released to owner. Bold faced lie! Then they have the audacity to charge

3
★★★★★

Aristocat towing- bunch of incompetents! I called driver. 815 said my vehicle not in their possession to call. 911 . 911 called Aristocat come to find out they said released to owner. Bold faced lie! Then they have the audacity to charge

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These people towed our car. It took a couple of days to figure out where it was. When we found it they had removed the contents. Honestly, I didn't care about any of the stuff...except one thing. Our family scrapbook. It had every

3
★★★★★

These people towed our car. It took a couple of days to figure out where it was. When we found it they had removed the contents. Honestly, I didn't care about any of the stuff...except one thing. Our family scrapbook. It had every

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This company illegally towed my son's car while on the property. He was eating lunch on the premises. When he finally got a ride and provided the receipt (which had the exact same time as the time on the tow ticket) they took 1/2 off. So

3
★★★★★

This company illegally towed my son's car while on the property. He was eating lunch on the premises. When he finally got a ride and provided the receipt (which had the exact same time as the time on the tow ticket) they took 1/2 off. So

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They just tagged my car to be towed for my rejection sticker and the rejection sticker is good for 15 days after it was issued by law. I also have had previous bad experiences with this company. I have no idea how these guys are still able

3
★★★★★

They just tagged my car to be towed for my rejection sticker and the rejection sticker is good for 15 days after it was issued by law. I also have had previous bad experiences with this company. I have no idea how these guys are still able

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Aristocrat Towing in VA Beach--> NOTHING BUT BULLIES. The two men in that camper/trailer they call an office should be ASHAMED of how they treat women. These men verbally manhandled myself and those with me. Not only were they RUDE but

3
★★★★★

Aristocrat Towing in VA Beach--> NOTHING BUT BULLIES. The two men in that camper/trailer they call an office should be ASHAMED of how they treat women. These men verbally manhandled myself and those with me. Not only were they RUDE but

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To the city of Va Beach. we like to visit there, stay on ocean front; however, we will NOT be coming this year due to these posts. You need to DO something about these crooks

3
★★★★★

To the city of Va Beach. we like to visit there, stay on ocean front; however, we will NOT be coming this year due to these posts. You need to DO something about these crooks

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Aristocrat Towing towed a sailor's car shortly after he was deployed. He has proof that the car was parked legally. Aristocrat Towing wants the sailor to pay $5000.00 to get his car back!

3
★★★★★

Aristocrat Towing towed a sailor's car shortly after he was deployed. He has proof that the car was parked legally. Aristocrat Towing wants the sailor to pay $5000.00 to get his car back!

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My friend's car broke down and we needed to get it towed to a nearby shop. They were the most reasonably priced and the tow truck driver was very nice and polite. They arrived promptly just 20 minutes after we called and the car was taken

3
★★★★★

My friend's car broke down and we needed to get it towed to a nearby shop. They were the most reasonably priced and the tow truck driver was very nice and polite. They arrived promptly just 20 minutes after we called and the car was taken

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They are quick to tow and it is all about the MONEY I live in a condo in Virginia Beach and there are no parking signs. My daughter was parked 3/4 quarters in the driveway and 1/4 on the street. Her car was RUNNING, she had put her

3
★★★★★

They are quick to tow and it is all about the MONEY I live in a condo in Virginia Beach and there are no parking signs. My daughter was parked 3/4 quarters in the driveway and 1/4 on the street. Her car was RUNNING, she had put her

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RUDEST most disgusting people that run these trucks around and QUICKLY tow your car. I live in Towne Square. My mom parked across the street in visitor parking and came in my place to get a pass. She hugged me since she just drove 6 hours

3
★★★★★

RUDEST most disgusting people that run these trucks around and QUICKLY tow your car. I live in Towne Square. My mom parked across the street in visitor parking and came in my place to get a pass. She hugged me since she just drove 6 hours

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I was in the Norfolk area on a business trip, and I ventured down to Virginia Beach one night to take some nighttime photos.

It was around 9PM in mid January and only 20 degrees outside. I parked in a Dairy Queen parking lot. The DQ was

3
★★★★★

I was in the Norfolk area on a business trip, and I ventured down to Virginia Beach one night to take some nighttime photos.

It was around 9PM in mid January and only 20 degrees outside. I parked in a Dairy Queen parking lot. The DQ was

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This rating is a - 0000.
Towing is one thing but to charge you $25 CASH and not wait 5 minuttes to get the cash and then charge you $125. REALLY. Where does the $25 go???? in the tow drivers pocket ?????
Well to top that off, to tow a handicap person, REALLY, You should be ashamed.
Aristocrat Towing AND THE CITY OF VIRGINIA BEACH should be ashamed

0
★☆☆☆☆

This rating is a - 0000.
Towing is one thing but to charge you $25 CASH and not wait 5 minuttes to get the cash and then charge you $125. REALLY. Where does the $25 go???? in the tow drivers pocket ?????
Well to top that off, to tow a handicap person, REALLY, You should be ashamed.
Aristocrat Towing AND THE CITY OF VIRGINIA BEACH should be ashamed

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If I could rate this company with a 0000, I would. This company watched my wife, 16 year old and my 2 year old go into the coffee shop, then come out and across the street to pick a picture and tow their car. Total time away from the car is less than 4 minutes. They had to walk about 5 miles is 90 degrees heat with humidity and upon arrival at the tow yard, my wife said that she was verbal abused in front of my boys. They held the vehicle hostage until they paid the 125.00 dollars to release the vehicle. She then went to the emergency room with my 2 year old with heat exhaustion and sickness, fever upon arrival at the hospital was 105.4 degrees.

Thanks to this company for the hospital bill and just to let them know, my attorney said we are not through with this "place" that whomever owns it calls it a business. We could not find out what the owners name or who had been watching my wife and family to steal their vehicle. I bet we find out who they are and when we do we will spread the word. Beware of people in tow trucks watching you and what you are doing.

0
★☆☆☆☆

If I could rate this company with a 0000, I would. This company watched my wife, 16 year old and my 2 year old go into the coffee shop, then come out and across the street to pick a picture and tow their car. Total time away from the car is less than 4 minutes. They had to walk about 5 miles is 90 degrees heat with humidity and upon arrival at the tow yard, my wife said that she was verbal abused in front of my boys. They held the vehicle hostage until they paid the 125.00 dollars to release the vehicle. She then went to the emergency room with my 2 year old with heat exhaustion and sickness, fever upon arrival at the hospital was 105.4 degrees.

Thanks to this company for the hospital bill and just to let them know, my attorney said we are not through with this "place" that whomever owns it calls it a business. We could not find out what the owners name or who had been watching my wife and family to steal their vehicle. I bet we find out who they are and when we do we will spread the word. Beware of people in tow trucks watching you and what you are doing.

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This driver harrassed my daughter and boyfriend while they were on vacation in Virginia Beach. He said they were trespassing and tried to charge them $25 for NOT towing their car! When they refused to pay him the money, he called the young man the N word. My daughter called the police and a very nice officer arrived and took their complaint. However, she said, there is nothing they could do because there was no physical altercation. She congratulated the young man for holding his cool and not retailating against the driver. She said it was not the first time they had received a complaint against Aristocrat Towing. BE CAREFUL of this company!!!!!!!!!!!!!!!!!!!!!!!!!!! Things could have turned out a lot worse if this young man did not have the good judgement not to physically respond to this racist idiot.

0
★☆☆☆☆

This driver harrassed my daughter and boyfriend while they were on vacation in Virginia Beach. He said they were trespassing and tried to charge them $25 for NOT towing their car! When they refused to pay him the money, he called the young man the N word. My daughter called the police and a very nice officer arrived and took their complaint. However, she said, there is nothing they could do because there was no physical altercation. She congratulated the young man for holding his cool and not retailating against the driver. She said it was not the first time they had received a complaint against Aristocrat Towing. BE CAREFUL of this company!!!!!!!!!!!!!!!!!!!!!!!!!!! Things could have turned out a lot worse if this young man did not have the good judgement not to physically respond to this racist idiot.

Pros: professional business Manager named Cami took my complaint

Cons: One of the drivers who is also a supervisor is racist

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Aristocrat Towing should be ashamed of the way they treat people in their community, especially our Military Men and Women. At around midnight on March 20, 2010, they towed my son's car from a McDonalds parking lot on 21st Street in Virginia Beach. My son was on the property, around the building from where it was towed, and did not realize it had been towed, until he went to leave. ( about 10 to 15 mins after he arrived). The Aristocrat sign in the parking lot says the towing charges are $125.00, but when he went to pick it up, they charged him $175.00 plus $20.00 in storage for the 15 or twenty minutes they had the car. Good business ethics. I'll bet you have a real good name in your community. I can tell you I will spread the word to the Military installations in your area, and the other Tow companies about your business practices. I owned a Towing Company in Colorado Springs, Colorado for several years, and cannot believe the way you treat the Military.

0
★☆☆☆☆

Aristocrat Towing should be ashamed of the way they treat people in their community, especially our Military Men and Women. At around midnight on March 20, 2010, they towed my son's car from a McDonalds parking lot on 21st Street in Virginia Beach. My son was on the property, around the building from where it was towed, and did not realize it had been towed, until he went to leave. ( about 10 to 15 mins after he arrived). The Aristocrat sign in the parking lot says the towing charges are $125.00, but when he went to pick it up, they charged him $175.00 plus $20.00 in storage for the 15 or twenty minutes they had the car. Good business ethics. I'll bet you have a real good name in your community. I can tell you I will spread the word to the Military installations in your area, and the other Tow companies about your business practices. I owned a Towing Company in Colorado Springs, Colorado for several years, and cannot believe the way you treat the Military.

Pros: Bad Business

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I bought a vehicle at an auction on Sunday, March 7, 2010. It was towed from the auction to a car repair shop. On Monday, March 8, 2010, I went to the DMV and got it titled and registered. This morning (Tuesday), I took the temporary plates to the repair shop only to learn that Aristocrat Towing had towed the vehicle last night from parking space the repair shop rents as part of its lease. The stated reason for the tow was "no plates." I had to pay $125 (the fee they charge for all their tows regardless of miles or reason) to have the vehicle released and incurred another fee to have it towed back to the repair shop. There were only three or four cars in the impound yard that looked driveable and it wasn't staffed by anyone. You had to call the number on the sign and wait an hour for a guy to show up and take your money. They have a sign in the trailer office that prohibits "whining." Since I couldn't whine there, I'm complaining here. Maybe it's just bad karma coming my way for buying a car at a tow yard auction. :)

0
★☆☆☆☆

I bought a vehicle at an auction on Sunday, March 7, 2010. It was towed from the auction to a car repair shop. On Monday, March 8, 2010, I went to the DMV and got it titled and registered. This morning (Tuesday), I took the temporary plates to the repair shop only to learn that Aristocrat Towing had towed the vehicle last night from parking space the repair shop rents as part of its lease. The stated reason for the tow was "no plates." I had to pay $125 (the fee they charge for all their tows regardless of miles or reason) to have the vehicle released and incurred another fee to have it towed back to the repair shop. There were only three or four cars in the impound yard that looked driveable and it wasn't staffed by anyone. You had to call the number on the sign and wait an hour for a guy to show up and take your money. They have a sign in the trailer office that prohibits "whining." Since I couldn't whine there, I'm complaining here. Maybe it's just bad karma coming my way for buying a car at a tow yard auction. :)

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Every time I call this company the lady who answers is very nice and polite and always goes out of her way to help me. I'm watching a car for a friend this week and I've been having problems getting a parking pass from my land lord (sweet guy but he procrastinates) and they have been very understanding and accommodating to me.

2
★★★★★

Every time I call this company the lady who answers is very nice and polite and always goes out of her way to help me. I'm watching a car for a friend this week and I've been having problems getting a parking pass from my land lord (sweet guy but he procrastinates) and they have been very understanding and accommodating to me.

Pros: Good Customer Service

Cons: None so far

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I have worked with Aristocrat, not as an employee, for many years. They work hard and bend over backwards to make sure all tows are legal. Have found that most people who complain are the ones that were legally towed and know it. Like most of society today, it is "someone elses fault". The drivers and staff deal with a lot of violent and hostile people who are "wrong" but think they should be the expection to the rules.

2
★★★★★

I have worked with Aristocrat, not as an employee, for many years. They work hard and bend over backwards to make sure all tows are legal. Have found that most people who complain are the ones that were legally towed and know it. Like most of society today, it is "someone elses fault". The drivers and staff deal with a lot of violent and hostile people who are "wrong" but think they should be the expection to the rules.

Pros: Good Folks

Cons: None

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They claim to look for the pass in your car, then when it is on your seat - because it isnt on your dash - they tow your car. EVEN WITH THE PASS IN IT. And if you go to thier office to object to their tow and say you aint paying for them to tow your car - they tell you to " get off the property - you are trespassing. Stay and i will call the police "

They are the worst at backstabbing hardworking people and dont mind screwing people over. I understand if you screw up - but screwing someone to just make money is wrong. Legally in this matter and Immorally.

0
★☆☆☆☆

They claim to look for the pass in your car, then when it is on your seat - because it isnt on your dash - they tow your car. EVEN WITH THE PASS IN IT. And if you go to thier office to object to their tow and say you aint paying for them to tow your car - they tell you to " get off the property - you are trespassing. Stay and i will call the police "

They are the worst at backstabbing hardworking people and dont mind screwing people over. I understand if you screw up - but screwing someone to just make money is wrong. Legally in this matter and Immorally.

Pros: Quick to tow a car

Cons: They tow it illegally

 

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