Superior Towing Service

★☆☆☆☆

About Superior Towing Service

Categories
  • Automotive Repair
  • Towing Companies
  • Junk Dealers
Hours
M-Su 24hr
Special Offer
Call Today
Services
  • Long Distance Transport
  • Jump Starts
  • 24-Hour Towing
  • Accident Recovery
  • Local Transport
  • Towing
  • Lockout Services
  • Imports
  • Roadside Assistance
  • Tire Repair

Shopping

Shopping
More choices in Newport News:
Resultset_next

Heavy's Clunker's

951 20th St Newport News, VA

Resultset_next

Public Scrap

2050 W Pembroke Ave Hampton, AR

1.0 1
Hi! Sign in to let us know how Superior Towing Service was?
Write a Review
.

I needed roadside assistance when my bike broke down. This company was contacted by Progressive and I was told they'd be there within the hour. Waited one hour and received an automated phone call saying it would be another 60 minutes. Called progressive and asked to schedule a set time to meet tow truck and they said fine. Set up appointment at 6pm to meet and pick up bike--this was at 1pm. Get back to the bike at 6 and get another automated phone call saying it will be 30 minutes. Then get another phone call saying they should be there but no one has shown up still. It's after 7pm and still no show so I call progressive and ask to speak with the company and they oblige. Speak with RUDE lady from superior who tells me all her trucks are in VA beach stuck in traffic (over an hour away). So you mean to tell me that I give you 5 hours notice in advance and you can't have one truck there on time? Then the next day--after I cancelled and scheduled with another company who was on time--I find out that they only pay their drivers half for motorcycles so they are not a priority. Bottom line: DO NOT USE THIS COMPANY...IF YOU HAVE THE OPTION, CHOOSE SOMEONE ELSE!!!!

0
★☆☆☆☆

I needed roadside assistance when my bike broke down. This company was contacted by Progressive and I was told they'd be there within the hour. Waited one hour and received an automated phone call saying it would be another 60 minutes. Called progressive and asked to schedule a set time to meet tow truck and they said fine. Set up appointment at 6pm to meet and pick up bike--this was at 1pm. Get back to the bike at 6 and get another automated phone call saying it will be 30 minutes. Then get another phone call saying they should be there but no one has shown up still. It's after 7pm and still no show so I call progressive and ask to speak with the company and they oblige. Speak with RUDE lady from superior who tells me all her trucks are in VA beach stuck in traffic (over an hour away). So you mean to tell me that I give you 5 hours notice in advance and you can't have one truck there on time? Then the next day--after I cancelled and scheduled with another company who was on time--I find out that they only pay their drivers half for motorcycles so they are not a priority. Bottom line: DO NOT USE THIS COMPANY...IF YOU HAVE THE OPTION, CHOOSE SOMEONE ELSE!!!!

Pros: none

Cons: You will wait all day. Rude dispatcher.

Message from Superior Towing Service

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Superior Towing Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review