Patient First-Short Pump

★★★★☆
  • 3370 Pump Rd

    Richmond, VA 23233

    Map & Directions
  • 804-360-8061

About Patient First-Short Pump

Hours
Daily 8am-10pm

Health & Medical

Health & Medical
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3.5 2
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I use this location as my primary care. Yes, I agree that the wait is usually about an hour to an hour and a half before you actually see the doctor, but then what do you want for walk-in care. I think the staff are really caring and

3
★★★★★

I use this location as my primary care. Yes, I agree that the wait is usually about an hour to an hour and a half before you actually see the doctor, but then what do you want for walk-in care. I think the staff are really caring and

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The doctor kept me waiting for one and half hours after they measured my body temperature, height and weight and placed me in a waiting room. During the time I was waiting I was in a lot of pain and discomfort. The assistants kept saying the doctor will be here in a moment. I stepped outside of the waiting room for several times only to see the doctor and the assistants chatting. Later the doctor recognized it's their fault to have placed me in a wrong waiting room. I was not compensated for anything whatsoever for their mistakes.

In one occasion, I had a chance to exchange medical services experience with friends. They shared with me that they had exactly the long-waiting experience with this particular clinic and other worse experience with them including making wrong diagnosis and pushing unnecessary medical procedures. My friends said they'd never recommend this Patient First to anyone. Neither do I.

0
★☆☆☆☆

The doctor kept me waiting for one and half hours after they measured my body temperature, height and weight and placed me in a waiting room. During the time I was waiting I was in a lot of pain and discomfort. The assistants kept saying the doctor will be here in a moment. I stepped outside of the waiting room for several times only to see the doctor and the assistants chatting. Later the doctor recognized it's their fault to have placed me in a wrong waiting room. I was not compensated for anything whatsoever for their mistakes.

In one occasion, I had a chance to exchange medical services experience with friends. They shared with me that they had exactly the long-waiting experience with this particular clinic and other worse experience with them including making wrong diagnosis and pushing unnecessary medical procedures. My friends said they'd never recommend this Patient First to anyone. Neither do I.

Pros: quick registration

Cons: everything other than quick registration

 

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