North Central Ford

This is the worst dealer i have ever been to. They make promises on pricing, and service, and then after you have purchased the car their promises become FLAT OUT LIES!!!!.
I would not recommend this dealer to anyone. Buy Private owners instead of dealing with these crooked lying salesmen, servicemen, and managers.
Clay Munoz is the poorest excuse for customer service i have ever seen. They all Lie about pricing, and promises of service that they made prior/during purchase of the cars.

Stay Away!!!!

Pros: None

Cons: Lies, Broken Promises, Poor Customer Service.

Posted 12/07/09

AC was not working, took it in (warranty under Car Care) they found O rings leaking. One week later still not cooling, not they said it was a weld on a tube, Cara Car did not cover hoses, so now I had to pay for the part. I think the tube was damaged when the car was in the first time!!
Wish I could use no stars.

Pros: They washed my car

Cons: Took they twise to fix my AC, waited 45 min to get car

Posted 04/06/09

Good sales team who does not pressure you into buying. Even after your purchase, they stay in contact with you to make sure everything is going ok. I called a salesmen when I thought my truck was having problems and he was thoughtful enough to call me back 2 days later to follow up with me. Compared to other popular Ford dealerships, North Central has been the best!

Pros: Personalized Service

Posted 01/19/09

At this dealership you will only be a number. There is no personal experience, and they really don't care if they get your business or not. I advice you to avoid this dealership at all costs and try a smaller family owned dealership who actually cares about making their customers happy.

If you have a problem that comes up, they would rather go to the next person who doesn't have one, then resolve yours.

Posted 01/16/08