Town & Country Cleaners

★☆☆☆☆

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I left a ton of clothes with them (shirts, pants, etc) with the coupon with the indian lady that works there. She called us up a few days later saying that the clothes were not able to be done with the coupon price and when I picked it up she was lazy and didn't even bother to sift through the clothes, she put all of them in a trash bag and returned it back to me. TERRIBLE SERVICE. SHE WAS RUDE AND OBNOXIOUS. We owned a dry cleaners as a family business before and I pity the owners....BAD SERVICE.

1
★☆☆☆☆

I left a ton of clothes with them (shirts, pants, etc) with the coupon with the indian lady that works there. She called us up a few days later saying that the clothes were not able to be done with the coupon price and when I picked it up she was lazy and didn't even bother to sift through the clothes, she put all of them in a trash bag and returned it back to me. TERRIBLE SERVICE. SHE WAS RUDE AND OBNOXIOUS. We owned a dry cleaners as a family business before and I pity the owners....BAD SERVICE.

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Filed against :
Reaves Town & Country Cleaners
2001 W. Parker Rd. #301
Plano TX 75075

Complaint Description:
On Monday 11/23 I left several dress shirts, two couch cushion covers, and two comforters with this company. I presented a coupon for "50% Off Dry Cleaned & Pressed" The Coupon states the following exclusions: "Not Valid on Wedding Gowns, Leather, Fur Or Suead (Silk & Pleats Extra)"

When I returned to pick up my comforters on Wednesday 11/25 I was told that the coupon "did not apply to comforters" and that the employee must have told me that at the time. Despite insisting that if I had known that I would have taken the comforter to one of several other cleaners that will clean comforters for significantly less, I was refused any compromise and denied access to the store owner.

Because my mother arrives in town the evening of 11/25 I was forced to buy one of the comforters at the price of 19.99 plus tax. As I had understood it, the regular cleaning price was 24.99. I had believed the total for both blankets was going to be 24.99, not 39.98.

1
★☆☆☆☆

Filed against :
Reaves Town & Country Cleaners
2001 W. Parker Rd. #301
Plano TX 75075

Complaint Description:
On Monday 11/23 I left several dress shirts, two couch cushion covers, and two comforters with this company. I presented a coupon for "50% Off Dry Cleaned & Pressed" The Coupon states the following exclusions: "Not Valid on Wedding Gowns, Leather, Fur Or Suead (Silk & Pleats Extra)"

When I returned to pick up my comforters on Wednesday 11/25 I was told that the coupon "did not apply to comforters" and that the employee must have told me that at the time. Despite insisting that if I had known that I would have taken the comforter to one of several other cleaners that will clean comforters for significantly less, I was refused any compromise and denied access to the store owner.

Because my mother arrives in town the evening of 11/25 I was forced to buy one of the comforters at the price of 19.99 plus tax. As I had understood it, the regular cleaning price was 24.99. I had believed the total for both blankets was going to be 24.99, not 39.98.

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