Steve Hatcher Plumbing & Drain LLC

★★★★☆
We Want To Be Your Plumber For Life.
  • 7510 Pebble Drive

    Fort Worth, TX 76118

    Map & Directions
  • 817-461-4900

About Steve Hatcher Plumbing & Drain LLC

Details
Hours
Monday to Sunday 7:30 AM to 10:00 PM
4.2222 18
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.

I am still waiting for my call back the next day as advertised. I am wondering if it is because my request for services were half met? I did get a quick service visit but was not aware they would only fix what they wanted to fix and not

3
★★★★★

I am still waiting for my call back the next day as advertised. I am wondering if it is because my request for services were half met? I did get a quick service visit but was not aware they would only fix what they wanted to fix and not

.

My wife and I want to thank you for the excellent service we received from your plumbing company. We had a slab leak in our kitchen. We had other plumbers come out to give us prices but your price was the best. As seniors we are on a

3
★★★★★

My wife and I want to thank you for the excellent service we received from your plumbing company. We had a slab leak in our kitchen. We had other plumbers come out to give us prices but your price was the best. As seniors we are on a

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I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

1
★☆☆☆☆

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

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the plumber who came out was nice, the estimate he gave me seemed reasonable, but they did charge me $128 service fee to crawl under the house and take a look at the leak. seemed a bit high for a service call fee .....

3
★★★★★

the plumber who came out was nice, the estimate he gave me seemed reasonable, but they did charge me $128 service fee to crawl under the house and take a look at the leak. seemed a bit high for a service call fee .....

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Steve Hatcher don't deserve 5 stars he deserves A BILLION INFINITY STARS!!!\r
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The upstairs toilet (kids bathroom) was clogged and over flowing. I saw the water around 7:45 and freaked out! I woke up my husband. We both tried to unclogg it using plunger and a snake we had. It would not unclogg. I was so mad and still freaking out at that time. I went through the phone book and called Al's plumbing and they told me it would be two hours before they could come by. So, I called Steve Hatcher Plumbing (8:00). Steve told me he can send someone over, his partner James came in 20 min. James was so wonderful!! He took my toilet apart and fixed the clogg and explained what happended, he was so professional, reasonable and wonderful. If you have ANY PLUMBING PROBLEMS please contact Steve Hatcher Plumbing. I have him in my phone contacts and his magnet on my fridge. THANK YOU JAMES AND STEVE!!!!

2
★★★★★

Steve Hatcher don't deserve 5 stars he deserves A BILLION INFINITY STARS!!!\r
\r
The upstairs toilet (kids bathroom) was clogged and over flowing. I saw the water around 7:45 and freaked out! I woke up my husband. We both tried to unclogg it using plunger and a snake we had. It would not unclogg. I was so mad and still freaking out at that time. I went through the phone book and called Al's plumbing and they told me it would be two hours before they could come by. So, I called Steve Hatcher Plumbing (8:00). Steve told me he can send someone over, his partner James came in 20 min. James was so wonderful!! He took my toilet apart and fixed the clogg and explained what happended, he was so professional, reasonable and wonderful. If you have ANY PLUMBING PROBLEMS please contact Steve Hatcher Plumbing. I have him in my phone contacts and his magnet on my fridge. THANK YOU JAMES AND STEVE!!!!

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My husband & I hired Steve Hatcher Plumbing and Drain Service to come to our home and repair a water leak under our house. The plumber charged us $130 for a quote to repair/replace the water line running from the water meter to our home. I thought the quote would be reduced from the total cost of the repair if we used their service and it was not. Long story short, the plumber damaged our gas line in the process of trenching the water line. When trying to resolve the situation with the owner, Steve was bullying and rude over the phone. He did not take the proper course of action which was to repair/replace our gas line. On all major repairs, this company requires your signature on a lengthy contract which releases them from any and all liability on your property. In the contract it appears they have insurance to cover liability issues but because of the verbage in the rest of the contract it does not. Please read all of the contract very carefully. My husband & I used this company in the past with no problems, but all we had them do in the past was unclog our drains, nothing major such as what we hired them to do on this occassion. I would not recommend this company for any major or at this point minor repairs.

1
★☆☆☆☆

My husband & I hired Steve Hatcher Plumbing and Drain Service to come to our home and repair a water leak under our house. The plumber charged us $130 for a quote to repair/replace the water line running from the water meter to our home. I thought the quote would be reduced from the total cost of the repair if we used their service and it was not. Long story short, the plumber damaged our gas line in the process of trenching the water line. When trying to resolve the situation with the owner, Steve was bullying and rude over the phone. He did not take the proper course of action which was to repair/replace our gas line. On all major repairs, this company requires your signature on a lengthy contract which releases them from any and all liability on your property. In the contract it appears they have insurance to cover liability issues but because of the verbage in the rest of the contract it does not. Please read all of the contract very carefully. My husband & I used this company in the past with no problems, but all we had them do in the past was unclog our drains, nothing major such as what we hired them to do on this occassion. I would not recommend this company for any major or at this point minor repairs.

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I have been a long time customer of Steve Hatcher plumbing. I started using them when I lived in Arlington. I now live near Denton. And even though I am now outside of their normal service area, they are still willing to take care of my plumbing issues. My plumbing problems seem to happen in the evening, but they have always promptly sent a plumber to my aid. Every plumber they have ever sent is clean, courteous and professional. I will would highly recommend this company!!!

2
★★★★★

I have been a long time customer of Steve Hatcher plumbing. I started using them when I lived in Arlington. I now live near Denton. And even though I am now outside of their normal service area, they are still willing to take care of my plumbing issues. My plumbing problems seem to happen in the evening, but they have always promptly sent a plumber to my aid. Every plumber they have ever sent is clean, courteous and professional. I will would highly recommend this company!!!

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My hot water heater was leaking and a fellow church member told me to call Steve Hatcher Plumbing. They came to my home that afternoon and replaced my water heater for a very fair price. The technician Sean was very professional and clean. Great job Steve Hatcher Plumbing!

2
★★★★★

My hot water heater was leaking and a fellow church member told me to call Steve Hatcher Plumbing. They came to my home that afternoon and replaced my water heater for a very fair price. The technician Sean was very professional and clean. Great job Steve Hatcher Plumbing!

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I highly recommend Steve Hatcher Plumbing. They have been my plumber for years and have always fixed my problems at a fair price. When I have an emergency plumbing problem they come to my house right away. Their plumbers are all licensed professionals. Call Steve Hatcher Plumbing for all your plumbing needs! You won't be disappointed!

2
★★★★★

I highly recommend Steve Hatcher Plumbing. They have been my plumber for years and have always fixed my problems at a fair price. When I have an emergency plumbing problem they come to my house right away. Their plumbers are all licensed professionals. Call Steve Hatcher Plumbing for all your plumbing needs! You won't be disappointed!

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When we came home this week our house was flooded from a bad slab leak. We called Steve Hatcher Plumbing at 8 pm and they sent Jon out immediately. Jon got the water turned off (we couldn't do it, the valve was in bad shape). Then he set us up with this company who came right out and helped with all the water damage. The next morning Jon was here by 7 am, repaired the slab leak perfectly and even got the city inspection the same day. This was exceptional service, everyone was so professional and thorough. We anticipated a very high invoice but thought the final price was very reasonable and fair. Jon didn't even charge us for coming out so late at night. We definitely recommend Steve Hatcher Plumbing!

2
★★★★★

When we came home this week our house was flooded from a bad slab leak. We called Steve Hatcher Plumbing at 8 pm and they sent Jon out immediately. Jon got the water turned off (we couldn't do it, the valve was in bad shape). Then he set us up with this company who came right out and helped with all the water damage. The next morning Jon was here by 7 am, repaired the slab leak perfectly and even got the city inspection the same day. This was exceptional service, everyone was so professional and thorough. We anticipated a very high invoice but thought the final price was very reasonable and fair. Jon didn't even charge us for coming out so late at night. We definitely recommend Steve Hatcher Plumbing!

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I just had Steve Hatcher Plumbing out to install a new water line for my house. Donny & Sean were very professional and consulted with me through the whole process. The dispatcher was also friendly and helpful. I had already gotten a proposal from one of the ""big"" plumbing companies, but Steve's came in $1000 less. Big Savings!! The whole process was painless and I would recommend this company to anyone who needs a good honest plumber at reasonable prices.

2
★★★★★

I just had Steve Hatcher Plumbing out to install a new water line for my house. Donny & Sean were very professional and consulted with me through the whole process. The dispatcher was also friendly and helpful. I had already gotten a proposal from one of the ""big"" plumbing companies, but Steve's came in $1000 less. Big Savings!! The whole process was painless and I would recommend this company to anyone who needs a good honest plumber at reasonable prices.

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I wanted EVERYONE to know about my experience using Steve Hatcher Plumbing. Our hot water heater went out and we had 4 different companies come out to give us bids. I wasn't comfortable with 2 of the companies and all of the bids were out of line! Finally I called Steve after being referred by my neighbor. It was literally like night and day! They came right out and gave us a FREE ESTIMATE that was $900 less than the other bids. The next day they installed the hot water heater, plus gave us a FREE house inspection to boot. They found a leak at our toilet and fixed it at no charge! Needless to say, my wife and I are very pleased. Steve is the only plumber we will use in the future!

5
★★★★★

I wanted EVERYONE to know about my experience using Steve Hatcher Plumbing. Our hot water heater went out and we had 4 different companies come out to give us bids. I wasn't comfortable with 2 of the companies and all of the bids were out of line! Finally I called Steve after being referred by my neighbor. It was literally like night and day! They came right out and gave us a FREE ESTIMATE that was $900 less than the other bids. The next day they installed the hot water heater, plus gave us a FREE house inspection to boot. They found a leak at our toilet and fixed it at no charge! Needless to say, my wife and I are very pleased. Steve is the only plumber we will use in the future!

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.

I wanted EVERYONE to know about my experience using Steve Hatcher Plumbing. Our hot water heater went out and we had 4 different companies come out to give us bids. I wasn't comfortable with 2 of the companies and all of the bids were out of line! Finally I called Steve after being referred by my neighbor. It was literally like night and day! The came right out and gave us a FREE ESTIMATE that was $900 less than the other bids. The next day they installed the hot water heater, plus gave us a FREE house inspection to boot. They found a leak at our toilet and fixed it at no charge! Needless to say, my wife and I are very pleased. Steve is the only plumber we will use in the future!

2
★★★★★

I wanted EVERYONE to know about my experience using Steve Hatcher Plumbing. Our hot water heater went out and we had 4 different companies come out to give us bids. I wasn't comfortable with 2 of the companies and all of the bids were out of line! Finally I called Steve after being referred by my neighbor. It was literally like night and day! The came right out and gave us a FREE ESTIMATE that was $900 less than the other bids. The next day they installed the hot water heater, plus gave us a FREE house inspection to boot. They found a leak at our toilet and fixed it at no charge! Needless to say, my wife and I are very pleased. Steve is the only plumber we will use in the future!

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Everyone was rude. The lady answering the phone didn't have time to talk, the boy that came out was horribly rude and i found out the reason why this was the way it is because Steve Hatcher himself was the worst of all. This company should be out of business. I will tell everyone not to use them. Not a good experience

0
★☆☆☆☆

Everyone was rude. The lady answering the phone didn't have time to talk, the boy that came out was horribly rude and i found out the reason why this was the way it is because Steve Hatcher himself was the worst of all. This company should be out of business. I will tell everyone not to use them. Not a good experience

Pros: nothing

Cons: everything

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Hello! I have used Steve Hatcher Plumbing for many years and have always had excellent service. Several times I called in the evening, always got Steve personally and he would send someone out right away. I didn't know they did slab leaks, so I got bids from 2 other plumbing companies. I was shocked at the prices, so I called Steve to ask for his advice. He explained that they specialized in slab leaks and gave me a bid that was so-o-o much lower than the other 2. Then they started the work the same day. All of the plumbers who work for Steve are clean, experienced and professional. I would recommend Steve Hatcher Plumbing highly (and save some money)!

2
★★★★☆

Hello! I have used Steve Hatcher Plumbing for many years and have always had excellent service. Several times I called in the evening, always got Steve personally and he would send someone out right away. I didn't know they did slab leaks, so I got bids from 2 other plumbing companies. I was shocked at the prices, so I called Steve to ask for his advice. He explained that they specialized in slab leaks and gave me a bid that was so-o-o much lower than the other 2. Then they started the work the same day. All of the plumbers who work for Steve are clean, experienced and professional. I would recommend Steve Hatcher Plumbing highly (and save some money)!

Pros: Affordable, honest, professional

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I have used Hatcher Plumbing for years. Everytime I call they are available. The plumbers are the friendliest and VERY knowledgeable. Prices are competitive. You know that when they leave they won't be back - because they fix it to last!!!

2
★★★★★

I have used Hatcher Plumbing for years. Everytime I call they are available. The plumbers are the friendliest and VERY knowledgeable. Prices are competitive. You know that when they leave they won't be back - because they fix it to last!!!

Pros: Always fix my problem the 1st time

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Very friendly, knowledgeable, excellent work. I called on a Saturday about noon, had a guy out to my house by 4PM. Investigated the problem and discovered I had a clean-outs installed by the previous homeowner. Fixed the problem with my drain. Price was very reasonable.

2
★★★★★

Very friendly, knowledgeable, excellent work. I called on a Saturday about noon, had a guy out to my house by 4PM. Investigated the problem and discovered I had a clean-outs installed by the previous homeowner. Fixed the problem with my drain. Price was very reasonable.

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I called with an emergency at 7 p.m., and even though his ad said he works nights, he said he wouldn't come out until the morning (nothing in my house would drain - tubs, toilets, etc). When I said I'd like to call around before making an appointment, he trashed talked other plumbers, and when I said I would call him back, he just said ""whatever"" and hung up on me. Don't waste your time calling this guy!

0
★☆☆☆☆

I called with an emergency at 7 p.m., and even though his ad said he works nights, he said he wouldn't come out until the morning (nothing in my house would drain - tubs, toilets, etc). When I said I'd like to call around before making an appointment, he trashed talked other plumbers, and when I said I would call him back, he just said ""whatever"" and hung up on me. Don't waste your time calling this guy!

Cons: rude, false advertising

 

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