Signature Towing

★★★☆☆
  • 1204 Municipal Ave

    Plano, TX 75074

    Map & Directions
  • 972-423-4010

About Signature Towing

Hours
M-Su 24hr
3.25 4
Hi! Sign in to let us know how Signature Towing was?
Write a Review
.

My warranty company called Signature to tow my vehcile to a repair facility. Scheduled pick up was to be at 4:00. I waited at my home until 5:15 when I called their dispatcher to see about the delay. She answered the phone, not with a professional greeting like, "Signature Towing", but simply said, "Hello?" I gave them her my information and she gruffly said that they had canceled the service request because the driver had arrived on time but eventually left after 20 minutes of ringing the bell several times with no response. When I informed her that I had been there the entire time and no one rang the bell she nastily told me that she knew the driver had gone to the correct location and that I must be wrong. (like perhaps I was erroneously sitting in someone else's living room when the driver rang the doorbell on my house.) She added that since it wasn't their fault I would have to take it up with the person who originally booked the service. I called my warranty company who booked another tow with Signature. I accepted the service, (begrudgingly) and after an hour I heard a tow truck down the street from my home. I went outside and the driver had parked the truck and was walking up and down the streeet ringing doorbells on random houses. I walked down the street and gave my name and he said the numbers on the houses had confused him. The driver was pleasant enough, but based on the nasty attitude of the dispatcher and the length of time it took someone to actually reach my house, (2.5 hrs) I would never do business with Signature again.

0
★☆☆☆☆

My warranty company called Signature to tow my vehcile to a repair facility. Scheduled pick up was to be at 4:00. I waited at my home until 5:15 when I called their dispatcher to see about the delay. She answered the phone, not with a professional greeting like, "Signature Towing", but simply said, "Hello?" I gave them her my information and she gruffly said that they had canceled the service request because the driver had arrived on time but eventually left after 20 minutes of ringing the bell several times with no response. When I informed her that I had been there the entire time and no one rang the bell she nastily told me that she knew the driver had gone to the correct location and that I must be wrong. (like perhaps I was erroneously sitting in someone else's living room when the driver rang the doorbell on my house.) She added that since it wasn't their fault I would have to take it up with the person who originally booked the service. I called my warranty company who booked another tow with Signature. I accepted the service, (begrudgingly) and after an hour I heard a tow truck down the street from my home. I went outside and the driver had parked the truck and was walking up and down the streeet ringing doorbells on random houses. I walked down the street and gave my name and he said the numbers on the houses had confused him. The driver was pleasant enough, but based on the nasty attitude of the dispatcher and the length of time it took someone to actually reach my house, (2.5 hrs) I would never do business with Signature again.

.

Signature Towing is the best tow truck company you can hire/contract with!!! If they're not responding to an accident or police call, they're helping people with tire changes and unlocks etc...now they're into private property towing, it's about time an honest towing company steps in front of the pathetic fly by night tow companies if you can call them that!!! I've seen one of they're night drivers load up a car, my goodness he's fast,careful,and Courtieous looks like he knows what he's doing!!! Oh and he's cute too... Great job guys!!!!!!!!

5
★★★★★

Signature Towing is the best tow truck company you can hire/contract with!!! If they're not responding to an accident or police call, they're helping people with tire changes and unlocks etc...now they're into private property towing, it's about time an honest towing company steps in front of the pathetic fly by night tow companies if you can call them that!!! I've seen one of they're night drivers load up a car, my goodness he's fast,careful,and Courtieous looks like he knows what he's doing!!! Oh and he's cute too... Great job guys!!!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Always have had great service with this towing company. They are prompt to respond and drivers always courteous and take the vehicle to where you want. I would highly recommend their service to anyone.

4
★★★★☆

Always have had great service with this towing company. They are prompt to respond and drivers always courteous and take the vehicle to where you want. I would highly recommend their service to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The service at signature towing is outstanding. Every time I have had to use these guys they have been very professional. The wrecker drivers really know what they are doing. Once called they arrive quickly and hook up your vehicle in a matter of minutes. I always use these guys if I need a tow.

3
★★★☆☆

The service at signature towing is outstanding. Every time I have had to use these guys they have been very professional. The wrecker drivers really know what they are doing. Once called they arrive quickly and hook up your vehicle in a matter of minutes. I always use these guys if I need a tow.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Signature Towing, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review