Apex Supply Company

★★★☆☆
  • 600 E Arapaho Rd

    Richardson, TX 75081

    Map & Directions
  • 972-231-5155

Home & Garden

Home & Garden
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I agree that they have a great collection. Customer service sucks. We ordered a bidet, it arrived overnight and we were not told that it would not include the hose and hook. It just came with...nothing. We tried to contact Natalia, the only approachable human being in the store...but she never picks up her phone. Will only shop online next time. Price? Online including shipping for $56, how much we paid APEX? $100.68!!! USELESS.

Update: The bidet leaks all the time. Called Natalia, the only approachable human being, and she said she will not accept a return as it has been installed!! We did not isntall it, we just checked it for 5 minutes, and it leaked all the time. And it is not a Kohler product, it's something else. So, my $100 is down the drain. When my husband mentioned that the bidet was inexpensive online, then she said that Showrooms will be expensive, and if we can't afford it, then we must not visit it and buy stuff from there! Thank you Natalia for your great service and showing us the right path of life! We cannot afford stuff from your showroom for our very cheap $10,000 bathroom.

Hope our bad experience is a warning to others.Better to learn from other's experience than go and get such a nasty experience.

1
★☆☆☆☆

I agree that they have a great collection. Customer service sucks. We ordered a bidet, it arrived overnight and we were not told that it would not include the hose and hook. It just came with...nothing. We tried to contact Natalia, the only approachable human being in the store...but she never picks up her phone. Will only shop online next time. Price? Online including shipping for $56, how much we paid APEX? $100.68!!! USELESS.

Update: The bidet leaks all the time. Called Natalia, the only approachable human being, and she said she will not accept a return as it has been installed!! We did not isntall it, we just checked it for 5 minutes, and it leaked all the time. And it is not a Kohler product, it's something else. So, my $100 is down the drain. When my husband mentioned that the bidet was inexpensive online, then she said that Showrooms will be expensive, and if we can't afford it, then we must not visit it and buy stuff from there! Thank you Natalia for your great service and showing us the right path of life! We cannot afford stuff from your showroom for our very cheap $10,000 bathroom.

Hope our bad experience is a warning to others.Better to learn from other's experience than go and get such a nasty experience.

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1 out of 1 people found this review helpful.

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I've used Apex to purchase new bathroom and kitchen fixtures. They have a wonderful showroom with many, many selections to choose from. Natasha is the easiest person to work with and gives you wonderful customer service. Our orders arrived quickly, and I have recommended Apex to many of our friends and family.

5
★★★★★

I've used Apex to purchase new bathroom and kitchen fixtures. They have a wonderful showroom with many, many selections to choose from. Natasha is the easiest person to work with and gives you wonderful customer service. Our orders arrived quickly, and I have recommended Apex to many of our friends and family.

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