Cookson's Transmission City

★★☆☆☆

About Cookson's Transmission City

Automotive

Automotive
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Cookson's transmission doesn't even deserve a star. They are terrible with bad customer service. They quoted me one price to start the job then came back the next day and wanted to charge me 3 times more. Then I asked them to stop and they still wanted to charge me 500 for one day of work. Claiming that they broke down the old transmission. They were not willing to negotiate the price at all. I got 6 quotes and they charged me 400 more then anyone else would have charged. I will NEVER go back to them. The manager is very rude,crude and insulting. He will belittle you and make you feel like you are stupid. Tell all your friends and family to avoid this place like a plague. Absolute worse experience that I have EVER had. They are a poor excuse for a poor excuse for transmission specialist. They don't care about the customer,your car or your money. Just their bottomline.

1
★☆☆☆☆

Cookson's transmission doesn't even deserve a star. They are terrible with bad customer service. They quoted me one price to start the job then came back the next day and wanted to charge me 3 times more. Then I asked them to stop and they still wanted to charge me 500 for one day of work. Claiming that they broke down the old transmission. They were not willing to negotiate the price at all. I got 6 quotes and they charged me 400 more then anyone else would have charged. I will NEVER go back to them. The manager is very rude,crude and insulting. He will belittle you and make you feel like you are stupid. Tell all your friends and family to avoid this place like a plague. Absolute worse experience that I have EVER had. They are a poor excuse for a poor excuse for transmission specialist. They don't care about the customer,your car or your money. Just their bottomline.

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Cookson's transmission doesn't even deserve a star. They are terrible with bad customer service. They quoted me one price to start the job then came back the next day and wanted to charge me 3 times more. Then I asked them to stop and they

1
★★★☆☆

Cookson's transmission doesn't even deserve a star. They are terrible with bad customer service. They quoted me one price to start the job then came back the next day and wanted to charge me 3 times more. Then I asked them to stop and they

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On a friday evening I noticed what seemed to be the beginnings of a failing transmission or solenoid problem,thankfully it was a minor problem and my car was still functioning enough to drive with only an occasional symptom. Knowing it is best to get a transmission problem repaired ASAP ,I called the only place I could find open on a Saturday That was Cookson.I called the place and spoke with a man named "Tommy" who assured me he would do a free diagnostic without entering into a repair contract.I drove my car 25 miles to his shop and upon arriving he said he would do a diagnostic free of charge all I had to do was sign a paper.READ THE FINE PRINT, on the paper in fine print is authorization to do any repair work deemed necessary.When I was reading over the paper I was verbally prodded to go ahead and sign.I responded that I would not sign I would only agree to a diagnostic not the repair work as we had previously spoken about. Furthermore, I explained to Tommy that I was hesitant to authorize the mechanic work from the previous bad review online and that the review mentions that he has a lot full of vehicles with mechanic liens on them,he confirmed that he presently has 6 vehicle has has taken possession of.I STRONGLY RECOMMEND THAT THE CONSUMER AVOID THIS PLACE AT ALL COST!IF YOUR CAR BREAKS DOWN IN FRONT OF THIS SHOP HAVE IT TOWED TO ANOTHER SHOP!!!! IF THERE WAS NEGATIVE STAR RATING I WOULD BE GIVING THIS A FIVE STAR NEGATIVE!

1
★☆☆☆☆

On a friday evening I noticed what seemed to be the beginnings of a failing transmission or solenoid problem,thankfully it was a minor problem and my car was still functioning enough to drive with only an occasional symptom. Knowing it is best to get a transmission problem repaired ASAP ,I called the only place I could find open on a Saturday That was Cookson.I called the place and spoke with a man named "Tommy" who assured me he would do a free diagnostic without entering into a repair contract.I drove my car 25 miles to his shop and upon arriving he said he would do a diagnostic free of charge all I had to do was sign a paper.READ THE FINE PRINT, on the paper in fine print is authorization to do any repair work deemed necessary.When I was reading over the paper I was verbally prodded to go ahead and sign.I responded that I would not sign I would only agree to a diagnostic not the repair work as we had previously spoken about. Furthermore, I explained to Tommy that I was hesitant to authorize the mechanic work from the previous bad review online and that the review mentions that he has a lot full of vehicles with mechanic liens on them,he confirmed that he presently has 6 vehicle has has taken possession of.I STRONGLY RECOMMEND THAT THE CONSUMER AVOID THIS PLACE AT ALL COST!IF YOUR CAR BREAKS DOWN IN FRONT OF THIS SHOP HAVE IT TOWED TO ANOTHER SHOP!!!! IF THERE WAS NEGATIVE STAR RATING I WOULD BE GIVING THIS A FIVE STAR NEGATIVE!

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Unfortunately I had the opportunity to have a transmission to go out. I just so happen to see this place every morning on my way to work. They did a fine job while keeping my car for a few days to repair.

4
★★★★☆

Unfortunately I had the opportunity to have a transmission to go out. I just so happen to see this place every morning on my way to work. They did a fine job while keeping my car for a few days to repair.

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