USA Auto Collision

★★★★★
  • 3549 Almeda-Genoa Rd

    Houston, TX 77047

    Map & Directions
  • 713-733-4215

About USA Auto Collision

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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I was in a terrible accident. I was immediately taken to the hospital. Upon release I did not know where my vehicle was located or how to find it. Fortunately, I received a certified letter in the mail notifying me of my vehicles

3
★★★★★

I was in a terrible accident. I was immediately taken to the hospital. Upon release I did not know where my vehicle was located or how to find it. Fortunately, I received a certified letter in the mail notifying me of my vehicles

.

Their prices are more than reasonable! They get the job done and I can't say I have any complaints after! My car is now as good as new working better than ever!!! The staff is super friendly and accommodating, so helpful! I will definitely

3
★★★★★

Their prices are more than reasonable! They get the job done and I can't say I have any complaints after! My car is now as good as new working better than ever!!! The staff is super friendly and accommodating, so helpful! I will definitely

.

I had an accident for the very first time in my life,it was a very frightening and scary ordeal. Being a 19 year old girl in college, and having no family here to get any type of assistance, the wrecker driver at USA Auto Collision Center

3
★★★★★

I had an accident for the very first time in my life,it was a very frightening and scary ordeal. Being a 19 year old girl in college, and having no family here to get any type of assistance, the wrecker driver at USA Auto Collision Center

.

First of all, if you are in an accident, don't let Stan's wrecker tow truck tow your car.\r
This Stan's Wrecker tow company is waiting to bait your car for your endless pain in this \r
USA Auto Collision Center located at 3551 Almeda

3
★★★★★

First of all, if you are in an accident, don't let Stan's wrecker tow truck tow your car.\r
This Stan's Wrecker tow company is waiting to bait your car for your endless pain in this \r
USA Auto Collision Center located at 3551 Almeda

.

Do not take your vehicle to this shop. They are the most incompetent and untrustworthy bunch of folks under a roof I have ever dealt with in my life. My wife was scammed to have the car towed there by the tow truck driver who had nothing

3
★★★★★

Do not take your vehicle to this shop. They are the most incompetent and untrustworthy bunch of folks under a roof I have ever dealt with in my life. My wife was scammed to have the car towed there by the tow truck driver who had nothing

.

i piked up my porsche, i could not believe what an excellent job they did. I was very happy with the repairs. EXCELLENT JOB!

3
★★★★★

i piked up my porsche, i could not believe what an excellent job they did. I was very happy with the repairs. EXCELLENT JOB!

.

1. My car was estimated as a 2 week repair and it took 30 days.
2. Richard called and told me they had to test drive my vehicle and I owed them $30 in gas.. when I picked my car up.. it was on E.... When I asked Richard about it he told me I paid $12 in labor to go get the gas, $4 for the container the gas went in and then they had to leave my car running while working on it which is why it was on E................???? YEAH RIGHT!!!
3. After 30 days.. I picked my car up and there was a dent in the hood, my button on the navigation was missing and my car was overheating
4. They charged my insurance for a new fan but they put an old one on my car
5. After arguing with them they agreed to fix the car and give me a rental comparable ti my vehicle (leather, sunroof, V6, etc.)
6. They give me a Ford Taurus that had cigarette burns in the seats and smelled like a smoke bomb went off
7. I left USA and drove the rental home... took a nap and went to work.. when I got ready to leave work the car wouldn't start........ I called Richard and he told me to jump start it........... NO!!!
8. The tow company picked up the car and I had to find a ride home.. the next morning Richard didn't even call to apologize for the broke down vehicle or anything... I had to call them??????????
9. I went to pick my car up after they repaired the dent in the hood and the fan.... THE BUTTON ON THE NAVIGATION WAS STILL MISSING??????????

DON'T GO TO THEM...... PLEASE PICK A BETTER PLACE... THERE CUSTOMER SERVICE IS HORRIBLE AND THE SAD THING IS THEY COULD CARELESS!!!!

0
★☆☆☆☆

1. My car was estimated as a 2 week repair and it took 30 days.
2. Richard called and told me they had to test drive my vehicle and I owed them $30 in gas.. when I picked my car up.. it was on E.... When I asked Richard about it he told me I paid $12 in labor to go get the gas, $4 for the container the gas went in and then they had to leave my car running while working on it which is why it was on E................???? YEAH RIGHT!!!
3. After 30 days.. I picked my car up and there was a dent in the hood, my button on the navigation was missing and my car was overheating
4. They charged my insurance for a new fan but they put an old one on my car
5. After arguing with them they agreed to fix the car and give me a rental comparable ti my vehicle (leather, sunroof, V6, etc.)
6. They give me a Ford Taurus that had cigarette burns in the seats and smelled like a smoke bomb went off
7. I left USA and drove the rental home... took a nap and went to work.. when I got ready to leave work the car wouldn't start........ I called Richard and he told me to jump start it........... NO!!!
8. The tow company picked up the car and I had to find a ride home.. the next morning Richard didn't even call to apologize for the broke down vehicle or anything... I had to call them??????????
9. I went to pick my car up after they repaired the dent in the hood and the fan.... THE BUTTON ON THE NAVIGATION WAS STILL MISSING??????????

DON'T GO TO THEM...... PLEASE PICK A BETTER PLACE... THERE CUSTOMER SERVICE IS HORRIBLE AND THE SAD THING IS THEY COULD CARELESS!!!!

Pros: NOTHING AT ALL

Cons: RICHARD, RICHARD, RICHARD, RICHARD, RICHARD, RICHARD, RICHARD

.

This place might have a nice website and a nice facility but don't be fooled by nice HTML scripting and a big shop. I made that mistake and picked this from others to have my vehicle fixed for some minor damages. It was an insurace claim that was going to cause me a headache. It took 38 days for me to get my truck back and after not replacing parts my insurance had payed for the job was not even done right. The paint job was horrible, it had noticeable cracks and they damaged other parts of my truck. When me and the adjuster wanted to take a look at the truck Richard the owner had my vehicle moved and said we couldn't. He closed the shop on us. He later called and said I was stupid for coming with the adjuster. Im sure it was because he was cheating my insurance out of alot of parts that should have been replaced and he didn't want them taking the money away. When it was time for me to get my truck back I was not happy. The tail bed on my truck is not aligned properly like it should. He did fix the paint and the extra damage THEY caused. But thats not enough. On my bumper I have rear sensors that now don't work at all. The bed is not straight, my bed cover hits the rear window on one side. They also broke my auto start keyless remote that I left attached to my keys. (shows what kind of care they have). I talked to Richard about these things, he gives me a tone like hes fed up with me and truly I don't trust him and will get those things fixed on my own than to leave my truck there another day. Even if they do have "warranty". He refused to fix the remote.
Overall if your content with a nice car wash and some black-wall on your tires other than some good repairs done when you get your vehicle back. Go ahead and take it to Richard G. If you really do care about your vehicle then please start looking somewhere else.

0
★☆☆☆☆

This place might have a nice website and a nice facility but don't be fooled by nice HTML scripting and a big shop. I made that mistake and picked this from others to have my vehicle fixed for some minor damages. It was an insurace claim that was going to cause me a headache. It took 38 days for me to get my truck back and after not replacing parts my insurance had payed for the job was not even done right. The paint job was horrible, it had noticeable cracks and they damaged other parts of my truck. When me and the adjuster wanted to take a look at the truck Richard the owner had my vehicle moved and said we couldn't. He closed the shop on us. He later called and said I was stupid for coming with the adjuster. Im sure it was because he was cheating my insurance out of alot of parts that should have been replaced and he didn't want them taking the money away. When it was time for me to get my truck back I was not happy. The tail bed on my truck is not aligned properly like it should. He did fix the paint and the extra damage THEY caused. But thats not enough. On my bumper I have rear sensors that now don't work at all. The bed is not straight, my bed cover hits the rear window on one side. They also broke my auto start keyless remote that I left attached to my keys. (shows what kind of care they have). I talked to Richard about these things, he gives me a tone like hes fed up with me and truly I don't trust him and will get those things fixed on my own than to leave my truck there another day. Even if they do have "warranty". He refused to fix the remote.
Overall if your content with a nice car wash and some black-wall on your tires other than some good repairs done when you get your vehicle back. Go ahead and take it to Richard G. If you really do care about your vehicle then please start looking somewhere else.

Pros: NONE

Cons: Read my review

 

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