Dirt Free Carpet Cleaning

★★★★☆
  • 1656 Townhurst Dr Ste B

    Houston, TX 77043

    Map & Directions
  • 713-730-2782

About Dirt Free Carpet Cleaning

Hours
Mon-Fri 6:30am-7:30pm, Sat 6:30am-6pm

Personal Services

Personal Services
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I was moving into a new apartment in spring , and had bought a few rugs off craigslist. The previous owners told me they had no pets , but they lied. So I called Dirt Free up to clean my new apartment and my rugs. They were priced reasonably , and they had wonderful customer service. I definitely recommend it because everything looks new and great!

5
★★★★★

I was moving into a new apartment in spring , and had bought a few rugs off craigslist. The previous owners told me they had no pets , but they lied. So I called Dirt Free up to clean my new apartment and my rugs. They were priced reasonably , and they had wonderful customer service. I definitely recommend it because everything looks new and great!

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I had my carpets cleaned by dirt free about a month ago. The guy that came and cleaned my carpet was really nice. I had a few stains from my boys and they came right out. I signed up to have them come back out to do my tile! Thanks dirt free.

5
★★★★★

I had my carpets cleaned by dirt free about a month ago. The guy that came and cleaned my carpet was really nice. I had a few stains from my boys and they came right out. I signed up to have them come back out to do my tile! Thanks dirt free.

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Dirt Free recently cleaned the tile in my home. I have a 13 yr. old lab that has a seizure disorder. I have to clean my floors with natural cleaners, I couldn't get my grout clean. The technician explained that their cleaner was free of

1
★★★☆☆

Dirt Free recently cleaned the tile in my home. I have a 13 yr. old lab that has a seizure disorder. I have to clean my floors with natural cleaners, I couldn't get my grout clean. The technician explained that their cleaner was free of

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I have to disagree!! I saw Dirt Free at a show they did at my HEB in Katy, I was sold so I scheduled a cleaning. I received a confirmation call the day before my appointment and a call to tell me my technician was on his way. Jason came to

1
★★★☆☆

I have to disagree!! I saw Dirt Free at a show they did at my HEB in Katy, I was sold so I scheduled a cleaning. I received a confirmation call the day before my appointment and a call to tell me my technician was on his way. Jason came to

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I called Dirt Free Carpet for the first time and I was a little skeptical because of the reviews. I was told by my parents to give them a try. I have 3 boys and a dog so you can imagine my carpet needed to be cleaned. I am very cautious

1
★★★☆☆

I called Dirt Free Carpet for the first time and I was a little skeptical because of the reviews. I was told by my parents to give them a try. I have 3 boys and a dog so you can imagine my carpet needed to be cleaned. I am very cautious

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Well i had may carpets and drapery cleaned a week ago and they look great. They were on time and professional. I would definitely recommend them.

1
★★★☆☆

Well i had may carpets and drapery cleaned a week ago and they look great. They were on time and professional. I would definitely recommend them.

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SCAMMMMMM!!!!!! Horrible Service,
I contacted DFC to schedule my tile kitchen floor to be cleaned. The customer service person asked me many different types of questions such as type of floor, how big, etc to be able to give me the appropriate quote. After answering all the questions I was informed that the cleaning would cost anywhere from .35 per/sqft to .75 per/sqft. I knew my tile was dirty so I figured the .75 rate would be charged. I scheduled the appointment for the next available day. The cleanup team arrived to my home late without a call. Upon arrival, the team began setting up their hoses and spraying a cleaner on the tile to do the test spot. The tile looked better and they asked me if I wanted to continue. I confirmed I wanted them to continue. About half threw the cleaning the team informed me that the cleaner cost extra. I said I was told that the highest cost would be .75 per/sqft for dirty tile. The crew then stated now that is for no cleaner spray and the office misquoted me. This was going to double the overall cleanup cost. I contacted the company about the issue and told them of the error in my quote and there response was too bad. When I asked why they would give me a range quote from lowest to highest and then exceed that quote they informed me because its depending upon the tile you have (i.e. Laminate to Ceramic) . I replied, that does not make any sense because you asked my specifically what kind of tile and I informed you. The managers response was well we give our quotes like that because people dont know what kind of tile they have. I continued to go back and forth with the manager about the wrongful SCAM quote and they refused to do anything. I then asked, since chemicals are an extra charge then why did the guys not conduct a test spot without the chemicals to see if it would clean without it. The manager could not give me an answer. He then contacted the cleanup team to ask them why. The manager then called be back and informed me that the cleanup team did not feel it would work without cleaner so they only tested it with the cleaner. I told the manager that this is not a good business practice and now they have been cleaning with cleaner the whole time because it would cost more.
After about 20minutes on the phone and getting nowhere with the manager and company, I informed them that I would be giving a negative review for poor customer service, a scam quoting system, and poor work. The response from the manager was please dont do that, but we will not change our position.
After the cleaning was completed, I inspected the areas and had to have the cleanup guys go back over missed places. The cleanup guys told me that the dirt around the edges was just the grout but when I picked at it came up. The team did not want to continue to clean and were very rude when I asked them to go back over certain areas. Once it was finally completed the crew unassembled there hoses and leaked water all over my wood floor and drug their hoses through my flower beds pulling up newly planted flowers.
This has been by far the worst customer service I have ever received and I would not recommend this company to any person or business. There quoting and policies are designed to scam their customers to make more money not do good business and work to earn it.
If anybody was curious why I chose DFC, it was because of espn radio always talking about the company and promoting the business saying they are fast and give excellent customer service. I guess the advertisement worked.

1
★☆☆☆☆

SCAMMMMMM!!!!!! Horrible Service,
I contacted DFC to schedule my tile kitchen floor to be cleaned. The customer service person asked me many different types of questions such as type of floor, how big, etc to be able to give me the appropriate quote. After answering all the questions I was informed that the cleaning would cost anywhere from .35 per/sqft to .75 per/sqft. I knew my tile was dirty so I figured the .75 rate would be charged. I scheduled the appointment for the next available day. The cleanup team arrived to my home late without a call. Upon arrival, the team began setting up their hoses and spraying a cleaner on the tile to do the test spot. The tile looked better and they asked me if I wanted to continue. I confirmed I wanted them to continue. About half threw the cleaning the team informed me that the cleaner cost extra. I said I was told that the highest cost would be .75 per/sqft for dirty tile. The crew then stated now that is for no cleaner spray and the office misquoted me. This was going to double the overall cleanup cost. I contacted the company about the issue and told them of the error in my quote and there response was too bad. When I asked why they would give me a range quote from lowest to highest and then exceed that quote they informed me because its depending upon the tile you have (i.e. Laminate to Ceramic) . I replied, that does not make any sense because you asked my specifically what kind of tile and I informed you. The managers response was well we give our quotes like that because people dont know what kind of tile they have. I continued to go back and forth with the manager about the wrongful SCAM quote and they refused to do anything. I then asked, since chemicals are an extra charge then why did the guys not conduct a test spot without the chemicals to see if it would clean without it. The manager could not give me an answer. He then contacted the cleanup team to ask them why. The manager then called be back and informed me that the cleanup team did not feel it would work without cleaner so they only tested it with the cleaner. I told the manager that this is not a good business practice and now they have been cleaning with cleaner the whole time because it would cost more.
After about 20minutes on the phone and getting nowhere with the manager and company, I informed them that I would be giving a negative review for poor customer service, a scam quoting system, and poor work. The response from the manager was please dont do that, but we will not change our position.
After the cleaning was completed, I inspected the areas and had to have the cleanup guys go back over missed places. The cleanup guys told me that the dirt around the edges was just the grout but when I picked at it came up. The team did not want to continue to clean and were very rude when I asked them to go back over certain areas. Once it was finally completed the crew unassembled there hoses and leaked water all over my wood floor and drug their hoses through my flower beds pulling up newly planted flowers.
This has been by far the worst customer service I have ever received and I would not recommend this company to any person or business. There quoting and policies are designed to scam their customers to make more money not do good business and work to earn it.
If anybody was curious why I chose DFC, it was because of espn radio always talking about the company and promoting the business saying they are fast and give excellent customer service. I guess the advertisement worked.

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I AGREE WITH JUSTIN, THIS COMPANY IS A MAJOR LEAUGE SCAM! \r
I used their services, for my floors which the price was outrageous, and the quality of work was inferior, not to mention that they insisted I also needed my air ducts cleaned!

1
★★★☆☆

I AGREE WITH JUSTIN, THIS COMPANY IS A MAJOR LEAUGE SCAM! \r
I used their services, for my floors which the price was outrageous, and the quality of work was inferior, not to mention that they insisted I also needed my air ducts cleaned!

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SCAMMMMMM!!!!!! Horrible Service,\r
I contacted DFC to schedule my tile kitchen floor to be cleaned. The customer service person asked me many different types of questions such as type of floor, how big, etc to be able to give me the

1
★★★☆☆

SCAMMMMMM!!!!!! Horrible Service,\r
I contacted DFC to schedule my tile kitchen floor to be cleaned. The customer service person asked me many different types of questions such as type of floor, how big, etc to be able to give me the

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140 to clean 3 rooms 119 to clean one. I only have one room of carpet. I make my appointment. 10 to 1 and they will call at least an hour an half before they are on their way. At noon I do not have a call and they Re not there yet so I

1
★★★☆☆

140 to clean 3 rooms 119 to clean one. I only have one room of carpet. I make my appointment. 10 to 1 and they will call at least an hour an half before they are on their way. At noon I do not have a call and they Re not there yet so I

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Dude! What the heck are you doing showing up for a 2+ hour cleaning job in a very densely populated neighborhood at 6pm on a week night and cranking up your jet engine sized and equally as loud vacuum machine in your service

1
★★★☆☆

Dude! What the heck are you doing showing up for a 2+ hour cleaning job in a very densely populated neighborhood at 6pm on a week night and cranking up your jet engine sized and equally as loud vacuum machine in your service

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all of these seem to be completely fabricated...it seems odd to me that for some reason all of the "proponents" of dirt free have joined city search to say one thing and one thing only...that dirtfree is great....\r
Now, I personally have

1
★★★☆☆

all of these seem to be completely fabricated...it seems odd to me that for some reason all of the "proponents" of dirt free have joined city search to say one thing and one thing only...that dirtfree is great....\r
Now, I personally have

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Between a dog and a toddler, my carpet is usually destroyed. I have used this service twice and am extremely pleased. They are consistently professional, punctual, polite, and the work is high-quality. It is absolutely amazing how well

1
★★★☆☆

Between a dog and a toddler, my carpet is usually destroyed. I have used this service twice and am extremely pleased. They are consistently professional, punctual, polite, and the work is high-quality. It is absolutely amazing how well

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A job well done! I was very pleased with the fantastic service that I received from Dirt-Free. The guys were professional and they had in-depth knowledge of their job and it was apparent from the minute they arrived at my property. Johan

1
★★★☆☆

A job well done! I was very pleased with the fantastic service that I received from Dirt-Free. The guys were professional and they had in-depth knowledge of their job and it was apparent from the minute they arrived at my property. Johan

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Dirt Free did a great job of cleaning the very dirty/stained carpets of a Kingwood rental I own. I will definitely use their services again for my other rental properties. Thank you.

1
★★★☆☆

Dirt Free did a great job of cleaning the very dirty/stained carpets of a Kingwood rental I own. I will definitely use their services again for my other rental properties. Thank you.

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What amazing customer service! Not only was Chester kind enough to do an in home cleaning estimate, but he also picked up the rug and dropped it off ahead of schedule. It looks amazing and smells great!!!I wish more businesses were this

1
★★★☆☆

What amazing customer service! Not only was Chester kind enough to do an in home cleaning estimate, but he also picked up the rug and dropped it off ahead of schedule. It looks amazing and smells great!!!I wish more businesses were this

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These guys are the best in the business. They are professional, have incredible customer service and do an incredible job. We have been using them in our office for 2 years and will not use anyone else again!

1
★★★☆☆

These guys are the best in the business. They are professional, have incredible customer service and do an incredible job. We have been using them in our office for 2 years and will not use anyone else again!

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Wow!! I have never seen cleaning like this. My carpet is dry and the guys left just 3 hours ago. I have used other companies in the past, but now I am really glad I called these guys.

1
★★★☆☆

Wow!! I have never seen cleaning like this. My carpet is dry and the guys left just 3 hours ago. I have used other companies in the past, but now I am really glad I called these guys.

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Gentlemen arrived on time, were very expert in their treatment and advice.Carpet which looked REALLY REALLY dirty looks new. I would definitely use them again and highly recommend them. \r

1
★★★☆☆

Gentlemen arrived on time, were very expert in their treatment and advice.Carpet which looked REALLY REALLY dirty looks new. I would definitely use them again and highly recommend them. \r

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I just wanted to thank you guys so much for helping me out last week. Stephen came over to my place to do a cleaning, and said that he couldn't do it since the carpet was still wet. He spoke with the original company that did the water

1
★★★☆☆

I just wanted to thank you guys so much for helping me out last week. Stephen came over to my place to do a cleaning, and said that he couldn't do it since the carpet was still wet. He spoke with the original company that did the water

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This is the very best technology ever,, how do you even use that word with cleaning? I saw the guys wash there face with the cleaning solution. You want safe excellent service ,,Call Dirt Free Thanks for my new carpet!!

1
★★★☆☆

This is the very best technology ever,, how do you even use that word with cleaning? I saw the guys wash there face with the cleaning solution. You want safe excellent service ,,Call Dirt Free Thanks for my new carpet!!

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I just had dirtfree out to our house in Cinco Ranch. As usual John and crew were very professional. I have used dirtfree for years and am always blown away at how great my carpets and tile. Great job and we love you guys!!!

1
★★★☆☆

I just had dirtfree out to our house in Cinco Ranch. As usual John and crew were very professional. I have used dirtfree for years and am always blown away at how great my carpets and tile. Great job and we love you guys!!!

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My first time using this company today and i must say was a little nervous reading some of the bad reviews. Paul and Brandon were the guys who came out they looked like they should play for the texans but made me feel very relaxed i showed

1
★★★☆☆

My first time using this company today and i must say was a little nervous reading some of the bad reviews. Paul and Brandon were the guys who came out they looked like they should play for the texans but made me feel very relaxed i showed

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I had dirtfree out at my house the service was great they were on time an my carpet looked great when they left i am telling all my friends to use them !!!!!!

1
★★★☆☆

I had dirtfree out at my house the service was great they were on time an my carpet looked great when they left i am telling all my friends to use them !!!!!!

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Hello I am Sicily. I am elderly woman in Sugarland. Dirt Free came to my home and cleaned my floors. They helped me by moving small items off the floor. 5 rooms cleaned for $200.00 was a good deal to me. I am happy they did not take advantage of me. I will refer them to my family.

5
★★★★★

Hello I am Sicily. I am elderly woman in Sugarland. Dirt Free came to my home and cleaned my floors. They helped me by moving small items off the floor. 5 rooms cleaned for $200.00 was a good deal to me. I am happy they did not take advantage of me. I will refer them to my family.

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Dirt Free really did a number on my carpet! I have two dogs that aren't potty trained. I thought they had ruined my carpet. I was just about to replace it when a neighbor told me that I should try Dirt Free. Needless to say, my carpet looks and smells great! Thanks Dirt Free!

4
★★★★☆

Dirt Free really did a number on my carpet! I have two dogs that aren't potty trained. I thought they had ruined my carpet. I was just about to replace it when a neighbor told me that I should try Dirt Free. Needless to say, my carpet looks and smells great! Thanks Dirt Free!

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They did an awesome job on my carpet. Could not have asked for better deal. They had a special so I booked with them. Came VERY clean, were on time, and didnt rip me off like has happended a million other times with other carpet cleaners. STICK TO DIRT FREE. Would highly recommend.

5
★★★★★

They did an awesome job on my carpet. Could not have asked for better deal. They had a special so I booked with them. Came VERY clean, were on time, and didnt rip me off like has happended a million other times with other carpet cleaners. STICK TO DIRT FREE. Would highly recommend.

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Dirt Free carpet cleaned my house today(1/19/12) and the service was great. I told the tech that he did a great job, and he asked me to post a review. Dustin was my tech. He was well groomed and very knowledgeable of the company's services. I orginally booked for carpet only. I didn't know that they provided other services. He asked to test my tile to show me how well it would clean up. Boy was I surprised! My tile looked like brand new. He even gave me a discount for that additional service. I will recommend this tech and this company to everyone. I intend on becoming a repeat customer.

4
★★★★☆

Dirt Free carpet cleaned my house today(1/19/12) and the service was great. I told the tech that he did a great job, and he asked me to post a review. Dustin was my tech. He was well groomed and very knowledgeable of the company's services. I orginally booked for carpet only. I didn't know that they provided other services. He asked to test my tile to show me how well it would clean up. Boy was I surprised! My tile looked like brand new. He even gave me a discount for that additional service. I will recommend this tech and this company to everyone. I intend on becoming a repeat customer.

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I hosted a party at my house for New Years. I have beige carpet throughout my house. My grandchildren spilled red juice and left food stains in my living room over the holidays. I hadn't noticed how dirty my carpet was until I began cleaning for the party--the day before! My daughter suggested I call Dirt Free for an appointment. I didnt think I would be able to with such short notice. To my surprise, I called Dirt Free and they came out the same day! The carpet cleaner was very good. Not only did he remove the juice stains, he also sold me some cleaner for future spills. I was concerned about the carpet not being dry before my party. The cleaning guy reassured me that with the Speed Dry(which was free with the special) would have my carpet dry in about 2-4 hours. Needless to say, the carpet was dry, my party was a success, and I brought the new year in with clean carpet. Dirt Free really saved the day for me. I will definitely use them again.

5
★★★★★

I hosted a party at my house for New Years. I have beige carpet throughout my house. My grandchildren spilled red juice and left food stains in my living room over the holidays. I hadn't noticed how dirty my carpet was until I began cleaning for the party--the day before! My daughter suggested I call Dirt Free for an appointment. I didnt think I would be able to with such short notice. To my surprise, I called Dirt Free and they came out the same day! The carpet cleaner was very good. Not only did he remove the juice stains, he also sold me some cleaner for future spills. I was concerned about the carpet not being dry before my party. The cleaning guy reassured me that with the Speed Dry(which was free with the special) would have my carpet dry in about 2-4 hours. Needless to say, the carpet was dry, my party was a success, and I brought the new year in with clean carpet. Dirt Free really saved the day for me. I will definitely use them again.

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I had my carpets done last thursday (the 12th). Technicians arrived on time and looked professional. The carpets came out AWESOME. In their commercials on the radio they keep saying how much better their process is and their equipment is and i never really thought twice about it, but this cleaning from Dirt FRee came out much better than the other buys i have used from the greensheet or from those road signs that say 3 rooms for $50. It smelled alot cleaner and looked pretty much brand new. I will only use these guys in the future because their price was basically on target with others i called but their cleaning was 10 times better.

5
★★★★★

I had my carpets done last thursday (the 12th). Technicians arrived on time and looked professional. The carpets came out AWESOME. In their commercials on the radio they keep saying how much better their process is and their equipment is and i never really thought twice about it, but this cleaning from Dirt FRee came out much better than the other buys i have used from the greensheet or from those road signs that say 3 rooms for $50. It smelled alot cleaner and looked pretty much brand new. I will only use these guys in the future because their price was basically on target with others i called but their cleaning was 10 times better.

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i had dirt free to come and service my home. i was really pleased by the whole cleaning process. the most surprising thing was stains that the other ccompany couldnt removed...dirt free were was to get those stains out. there were no chemicals and the carpet have a clean smell afterwards. my carpet dried in no time. i was very pleased.

2
★★★★☆

i had dirt free to come and service my home. i was really pleased by the whole cleaning process. the most surprising thing was stains that the other ccompany couldnt removed...dirt free were was to get those stains out. there were no chemicals and the carpet have a clean smell afterwards. my carpet dried in no time. i was very pleased.

Pros: no more stains

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Recently I had been considering replacing my carpet. I saw Dirt Free on Great Day Houston and I was amazed by the cleaning process. I called the office and because I had seen the show...I got a really good deal on my cleaning. When I set my appointment 10-1...I didnt realize that was a window of arrival. The dispatch called to confirm my appotment about 9:30 and explained that my appointment was BETWEEN 10-1, and she would call when the tech was on his way. I was able to run a few errands before he arrived @ 10:30. I was actually a little late for the appointment, but needless to say the tech waited and seemed not to be bothered. His uniform was clean and he was very well groomed. The technician was very polite and explained what services I needed and went over all cost with me before any work was done. This made me feel very comfortable. The cleaning was so thorough...and the results were phenomenal...It actually looked like NEW carpet. I had some permanent stains that I thought would never come up to disappear. I was VERY pleased with the service and I will most definitely use Dirt Free again.

2
★★★★☆

Recently I had been considering replacing my carpet. I saw Dirt Free on Great Day Houston and I was amazed by the cleaning process. I called the office and because I had seen the show...I got a really good deal on my cleaning. When I set my appointment 10-1...I didnt realize that was a window of arrival. The dispatch called to confirm my appotment about 9:30 and explained that my appointment was BETWEEN 10-1, and she would call when the tech was on his way. I was able to run a few errands before he arrived @ 10:30. I was actually a little late for the appointment, but needless to say the tech waited and seemed not to be bothered. His uniform was clean and he was very well groomed. The technician was very polite and explained what services I needed and went over all cost with me before any work was done. This made me feel very comfortable. The cleaning was so thorough...and the results were phenomenal...It actually looked like NEW carpet. I had some permanent stains that I thought would never come up to disappear. I was VERY pleased with the service and I will most definitely use Dirt Free again.

Pros: Dirt Free brings your carpet back to life!

Cons: i didnt understand time of arrival

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I had sears carpet cleaning out and my pathways did not come clean so I rented a machine and did it myself it still looked bad .After hearing aubrey theode on the radio I gave dirt free a try and I was very happy with how it all looked and it stayed clean for over a year . I will be calling them back each year to clean ...............................

2
★★★★★

I had sears carpet cleaning out and my pathways did not come clean so I rented a machine and did it myself it still looked bad .After hearing aubrey theode on the radio I gave dirt free a try and I was very happy with how it all looked and it stayed clean for over a year . I will be calling them back each year to clean ...............................

Pros: got it cleaner than anyone els

Cons: none

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I had my carpets cleaned about 6 months ago by dirt free. they were on time for the appointment and the price i got is what i was quoted over the phone. i bought the carpet protectant and it is still spotless to this day. they really deep cleaned the carpet and no spots came back like they used to when i used other companies in houston. their machinery seems to be way more powerful than other companies i have used in the past. i will only use dirt free in the future to get my carpets cleaned.

2
★★★★★

I had my carpets cleaned about 6 months ago by dirt free. they were on time for the appointment and the price i got is what i was quoted over the phone. i bought the carpet protectant and it is still spotless to this day. they really deep cleaned the carpet and no spots came back like they used to when i used other companies in houston. their machinery seems to be way more powerful than other companies i have used in the past. i will only use dirt free in the future to get my carpets cleaned.

Pros: a real deep clean, will use again

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We had Dirt free come out and clean our carpet 2 weeks ago.Tthe technicain was very professional and was up front with all pricing before any cleaning was done. Our carpet was dry within 1 1/2 hours, and to this day is still as clean as it was when they left. I have told all friends about this awesome company, and will definately use them again.

2
★★★★★

We had Dirt free come out and clean our carpet 2 weeks ago.Tthe technicain was very professional and was up front with all pricing before any cleaning was done. Our carpet was dry within 1 1/2 hours, and to this day is still as clean as it was when they left. I have told all friends about this awesome company, and will definately use them again.

Pros: ontime, office staff very freindly and helpful

Cons: none

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I had my carpets cleaned by Dirt free. The guy that came out was professional and he explained everything to me about the cleaning and the price up front. I would recommend Dirt free to my friends and family.

2
★★★★★

I had my carpets cleaned by Dirt free. The guy that came out was professional and he explained everything to me about the cleaning and the price up front. I would recommend Dirt free to my friends and family.

Pros: carpet was cleaned

Cons: no residue

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We had just had are carpet cleaned the day before Dirt Free showed up cleaning my neighbors house. After he finished his job there, He knocked on my door and offered a demo. I thought to myself why not what could be the downside. He cleaned a small area first and I was amazed at the difference. Even though it had been cleaned the day before I could still see change. I recommend it to everyone.

2
★★★★★

We had just had are carpet cleaned the day before Dirt Free showed up cleaning my neighbors house. After he finished his job there, He knocked on my door and offered a demo. I thought to myself why not what could be the downside. He cleaned a small area first and I was amazed at the difference. Even though it had been cleaned the day before I could still see change. I recommend it to everyone.

Pros: Getting the carpet cleaned.

Cons: None

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We've had our carpet cleaned by several different "companies" in the past with disappointing results, but not when Dirt Free came out. We had a wine stain that would always come back a few days later after is was cleaned many times. We were getting ready to replace the carpet when I heard about Dirt Free. Their friendly carpet technician came out, and explained everything thoroughly and didn't push any unneeded extras on us. It has been a month and the stain is still gone!! My wife and I were so happy that we did not have to spend the money to replace the carpet!

2
★★★★★

We've had our carpet cleaned by several different "companies" in the past with disappointing results, but not when Dirt Free came out. We had a wine stain that would always come back a few days later after is was cleaned many times. We were getting ready to replace the carpet when I heard about Dirt Free. Their friendly carpet technician came out, and explained everything thoroughly and didn't push any unneeded extras on us. It has been a month and the stain is still gone!! My wife and I were so happy that we did not have to spend the money to replace the carpet!

Pros: Customer Service

Cons: None

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We have used this company several times, in Houston and here in San Antonio, however our last experience was very disappointing. While the carpet cleaning is satisfactory, their extra services are suspect at best. Their product that they say gets rid of pet urine odor did not work - beware because your extra $40 per room will be wasted!

1
★★☆☆☆

We have used this company several times, in Houston and here in San Antonio, however our last experience was very disappointing. While the carpet cleaning is satisfactory, their extra services are suspect at best. Their product that they say gets rid of pet urine odor did not work - beware because your extra $40 per room will be wasted!

Pros: basic cleaning is ok

Cons: extra services are not recommended, they did not come close to performing as described

.

The technician was prompt and did an excellent job. Our carpet was cleaned excellently, both our old carpet and then later the new carpet. We had wanted them to restretch our carpet but the technician was honest and said he could do the work but it would be a scam as the backing was bad. It is uncommon to get an honest person. He made no money on the new carpet and had no input on where we went for the new carpet: thus, no incentive to lie about the backing. Our new carpet has been cleaned a couple of times and it always looks like new. This is a feat, as we have 8 people living in our home. Many of them children. I guess it depends on your technician if you get god service or not.

2
★★★★☆

The technician was prompt and did an excellent job. Our carpet was cleaned excellently, both our old carpet and then later the new carpet. We had wanted them to restretch our carpet but the technician was honest and said he could do the work but it would be a scam as the backing was bad. It is uncommon to get an honest person. He made no money on the new carpet and had no input on where we went for the new carpet: thus, no incentive to lie about the backing. Our new carpet has been cleaned a couple of times and it always looks like new. This is a feat, as we have 8 people living in our home. Many of them children. I guess it depends on your technician if you get god service or not.

Pros: On-time, Gets stains out, honest

Cons: A little pricey compared to all the offers you get in the mail

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