Data Search Inc

★☆☆☆☆
  • 85 NE Loop 410 Ste 575

    San Antonio, TX 78216

    Map & Directions
  • 210-340-3990

Professional Services

Professional Services
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My credit monitoring site notifies me Data Search has added a collections account. I call Data Search. No collections at my current, 9 year address or my previous address of 15 years.
My monitoring site updates, this time with an account number. i call Data Search again. Data Search has not just the one my monitoring site specified which was added recently, but one from 2004 - that's right, 5 years old - at the old address i gave during my first phone call. As far as i can tell, Data Search has had this for 5 years and taken no action. And during the first phone call they couldn't look me up by name and address, although the previous address that i gave them was the one in the account when i called the second time. More importantly, a 5 year old account with no action that i know of; if your income depended on this level of service would you hire them?

0
★☆☆☆☆

My credit monitoring site notifies me Data Search has added a collections account. I call Data Search. No collections at my current, 9 year address or my previous address of 15 years.
My monitoring site updates, this time with an account number. i call Data Search again. Data Search has not just the one my monitoring site specified which was added recently, but one from 2004 - that's right, 5 years old - at the old address i gave during my first phone call. As far as i can tell, Data Search has had this for 5 years and taken no action. And during the first phone call they couldn't look me up by name and address, although the previous address that i gave them was the one in the account when i called the second time. More importantly, a 5 year old account with no action that i know of; if your income depended on this level of service would you hire them?

Pros: None that i encountered

Cons: ineffective collections for both parties

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I was telephoned for a hospital bill with regarding to my son who is over 18 during but because he was injured when he was underaged at the same hospital they never updated their system and they contacted me on my business phone and harrassed me while trying to belittle me by saying that I signed and owed for this bill when in fact that couldn't be farther from the truth. She wouldn't listen to anything I was trying to explain. The employee would not give me her name or the name of the business and said that if I had caller ID I would have to call back and find out myself. I did call back and Ms. Owens said they wouldn't give me any information or let me talk to a supervisor unless I was willing to give them my personal information, even though they admit to having this info anyway along with caller ID. None of the employees would ever let me talk to their supervisor. Ms Owen insisted that I couldn't talk to their supervisor without my information or they would be fired! This is the most unprofessional, ignorant and arrogant collection agency that I have ever dealt with or heard of from others. If I owed them money, I would purposely take my time paying them just to return the harrassment favor.

0
★☆☆☆☆

I was telephoned for a hospital bill with regarding to my son who is over 18 during but because he was injured when he was underaged at the same hospital they never updated their system and they contacted me on my business phone and harrassed me while trying to belittle me by saying that I signed and owed for this bill when in fact that couldn't be farther from the truth. She wouldn't listen to anything I was trying to explain. The employee would not give me her name or the name of the business and said that if I had caller ID I would have to call back and find out myself. I did call back and Ms. Owens said they wouldn't give me any information or let me talk to a supervisor unless I was willing to give them my personal information, even though they admit to having this info anyway along with caller ID. None of the employees would ever let me talk to their supervisor. Ms Owen insisted that I couldn't talk to their supervisor without my information or they would be fired! This is the most unprofessional, ignorant and arrogant collection agency that I have ever dealt with or heard of from others. If I owed them money, I would purposely take my time paying them just to return the harrassment favor.

Pros: None

Cons: They assume they have proper info & act w/reckless disregard

 

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