Roland's Roofing

★★★★☆
  • 6735 Low Bid Ln Serving San Antonio And Surrounding Communities

    San Antonio, TX 78250

    Map & Directions
  • 210-543-7663

About Roland's Roofing

Categories
  • Auto Parts & Accessories
Details
  • Carport Construction
  • Patio Enclosures
  • Rain Gutters
  • Roofing Consulting
  • Roof Maintenance
  • Roof Structures
  • Asphalt Shingle Installation
  • Flat Roof Installation
  • Roof Repair
  • Tile Roof Installation
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • accounting@rolandsroofing.com
Year Established
  • 1970
Specialties
  • Military and Seniors Discount
Payment Options
  • Cash
  • Check

Automotive

Automotive
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Terrible experience. Had contract to repair leak in roof that was allowing water to seep into house, under wood floor. Estimator told me three weeks to get job done but to call him in a few days to see if job could be expedited. I called the following week but the phone number was disconnected. Called the company number and talked to one of their reps. Rep told me that they would be out on Thursday . Thursday came and went and they never showed up and never called. Friday morning they called and they told me that they "ran out of time". They now wouldn't be able to do the job until next Thursday. Meanwhile I have water leaking into the house, damaging my wood floor, and causing a mold/mildew health problem. They are going to refund my deposit. I will find some other company that is reliable.

1
★☆☆☆☆

Terrible experience. Had contract to repair leak in roof that was allowing water to seep into house, under wood floor. Estimator told me three weeks to get job done but to call him in a few days to see if job could be expedited. I called the following week but the phone number was disconnected. Called the company number and talked to one of their reps. Rep told me that they would be out on Thursday . Thursday came and went and they never showed up and never called. Friday morning they called and they told me that they "ran out of time". They now wouldn't be able to do the job until next Thursday. Meanwhile I have water leaking into the house, damaging my wood floor, and causing a mold/mildew health problem. They are going to refund my deposit. I will find some other company that is reliable.

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.

Roland's gave us more than we purchased. First, the job took 2 days to complete and the 7 to 8 workers were exceptionally professional and they respected out property. They did not damaged bushes, trees, or windows, and we did not get a flat tire! The workers did an excellent job of cleaning up the debris every 1 to 2 hours.
Second, some fascia boards were rotted and the craftsman's carpentry skills were very good. the rotten sections were cut out (using a 45 degree angle cuts) and the new wood blended perfectly with existing fascia boards.
Third, they installed more ridge vents than the contract called out. This was a pleasant surprise!
Fourthly, the craftsman replaced the rotted wood around the chimney with the cement board (Hardie products).
Fifth, the office staff submitted the needed paperwork to the insurance company and the last check (from the insurance company) is on the way to us.
Sixth, before we selected Roland's, Brian gave us 6 sites to visit so we could look at the quality of their workmanship and products.
Seventh, the salesman worked with us as we narrowed down the choices of colors and materials.
Eight, the office staff was friendly and very effective. Oh, and they were kind!

5
★★★★★

Roland's gave us more than we purchased. First, the job took 2 days to complete and the 7 to 8 workers were exceptionally professional and they respected out property. They did not damaged bushes, trees, or windows, and we did not get a flat tire! The workers did an excellent job of cleaning up the debris every 1 to 2 hours.
Second, some fascia boards were rotted and the craftsman's carpentry skills were very good. the rotten sections were cut out (using a 45 degree angle cuts) and the new wood blended perfectly with existing fascia boards.
Third, they installed more ridge vents than the contract called out. This was a pleasant surprise!
Fourthly, the craftsman replaced the rotted wood around the chimney with the cement board (Hardie products).
Fifth, the office staff submitted the needed paperwork to the insurance company and the last check (from the insurance company) is on the way to us.
Sixth, before we selected Roland's, Brian gave us 6 sites to visit so we could look at the quality of their workmanship and products.
Seventh, the salesman worked with us as we narrowed down the choices of colors and materials.
Eight, the office staff was friendly and very effective. Oh, and they were kind!

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.

Roland's gave us more than we purchased. First, the job took 2 days to complete and the 7 to 8 workers were exceptionally professional and they respected out property. They did not damaged bushes, trees, or windows, and we did not get a

3
★★★★★

Roland's gave us more than we purchased. First, the job took 2 days to complete and the 7 to 8 workers were exceptionally professional and they respected out property. They did not damaged bushes, trees, or windows, and we did not get a

.

I discovered a leak just before Chrismas called Rolands roofing a man came out we talked he asked me questions about the leak i told him what i thought he went and checked half an hour later he climbed down showed me photo's of the problem and explained why i had a leak even though my house is only ten years old the builder did such a poor job his company correcetd all thier mistakes for us and did it well. they were quick clean and very professional about it. and like the inspector said did the job the other part is they did it for the bid price. What a surprise. great job.

2
★★★★★

I discovered a leak just before Chrismas called Rolands roofing a man came out we talked he asked me questions about the leak i told him what i thought he went and checked half an hour later he climbed down showed me photo's of the problem and explained why i had a leak even though my house is only ten years old the builder did such a poor job his company correcetd all thier mistakes for us and did it well. they were quick clean and very professional about it. and like the inspector said did the job the other part is they did it for the bid price. What a surprise. great job.

.

We noticed a leak by our fireplace (outside leak) and called 4 roofing companies for estimates. Rolands was the lowest bid for the job and they saw things and explained things the others didn't. He took pictures and showed me what he found and explained in great detail what repairs would be best and why. Good service from start to finish. Office staff was helpful and billing convient. Javiar even called after the job was done to see we wanted a walk through of the repairs that were made. I recommend Rolands.

5
★★★★★

We noticed a leak by our fireplace (outside leak) and called 4 roofing companies for estimates. Rolands was the lowest bid for the job and they saw things and explained things the others didn't. He took pictures and showed me what he found and explained in great detail what repairs would be best and why. Good service from start to finish. Office staff was helpful and billing convient. Javiar even called after the job was done to see we wanted a walk through of the repairs that were made. I recommend Rolands.

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Roland was one of four roofing companies we contacted when we needed the house reroofed. Their bid was competitive, but was not the low bid - nor was it the high. In addition to the roofing, the chimney mortar needed attention as did some rotting fascia board. Roland got the bid due to a couple of factors. We liked their responsiveness throughout the bid process and we liked the attention to detail on the bid.\n\nOnce we contracted with them, the job was started within a week. The roof is large, but uncomplicated. The materials and crew showed up first thing in the morning and work started around 7:30 AM. We were very pleased with the quality of work done by the crew and how they were constantly cleaning up as they worked. I also appreciated the quality control shown by the crew when the project managers were not around. The job was completed in one day and I am very comfortable that it was done right. I've roofed a house before and these guys looked like they knew what they were doing and were determined to do it right. The cleanup was outstanding as they did multiple magnetic sweeps of the yard and were actually on their hands and knees picking up little pieces of debris. Our gardens do not show any wear and tear from the roofing job.\n\nI will recommend them to friends. Which, by the way, is how I found out about them.

2
★★★★★

Roland was one of four roofing companies we contacted when we needed the house reroofed. Their bid was competitive, but was not the low bid - nor was it the high. In addition to the roofing, the chimney mortar needed attention as did some rotting fascia board. Roland got the bid due to a couple of factors. We liked their responsiveness throughout the bid process and we liked the attention to detail on the bid.\n\nOnce we contracted with them, the job was started within a week. The roof is large, but uncomplicated. The materials and crew showed up first thing in the morning and work started around 7:30 AM. We were very pleased with the quality of work done by the crew and how they were constantly cleaning up as they worked. I also appreciated the quality control shown by the crew when the project managers were not around. The job was completed in one day and I am very comfortable that it was done right. I've roofed a house before and these guys looked like they knew what they were doing and were determined to do it right. The cleanup was outstanding as they did multiple magnetic sweeps of the yard and were actually on their hands and knees picking up little pieces of debris. Our gardens do not show any wear and tear from the roofing job.\n\nI will recommend them to friends. Which, by the way, is how I found out about them.

.

I saw some strangeness on my roof while working with my landscaper. I called Roland's and 2 other roofing companies. Roland's was here the same day, the estimator went up on my roof and brought down pictures of everything he found. I was very lucky that the issues were minor and Roland's was able to come back the same week and fix them very reasonablity. I woild call this company again anytime!!!!!!

5
★★★★★

I saw some strangeness on my roof while working with my landscaper. I called Roland's and 2 other roofing companies. Roland's was here the same day, the estimator went up on my roof and brought down pictures of everything he found. I was very lucky that the issues were minor and Roland's was able to come back the same week and fix them very reasonablity. I woild call this company again anytime!!!!!!

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The service and performace of this company is the greatest. Roland's Roofing is so fortunate to have Robert Moyer as their Field Coordinator. Robert is amazingly responsive and has returned all of my calls within 15 minutes or less. Several years ago, I needed the flat roof portion of my home replaced and got quotes from three contractors. The highest bid was $11,461, the second highest was for $9,300, and the lowest was $6,250 from Roland's Roofing. Having been the homebuilding business in the 80's, I know to be wary when there is such a wide range in the price quotes. I had never done business with Roland's Roofing before, but I just had a gut feeling Roland's could perform. I turned out to be right and the job was completed promptly and satisfactorily in accordance with industry standards. The clean-up was excellent. You could hardly tell a roofing crew had been on the site. Recently, I had Roland's come out and deal with damage that had been done by squirrels eating through part of a vaulted roof overhang and building a nest between the roof decking and the soffit. Not only did Robert have a crew out to my home the next day and complete the job the same day, the cost was several thousands of dollars less than a company who had given me a quote about six months prior. I would not hesitate to recommend Rolands Roofing to anyone. They are top-notch.

5
★★★★★

The service and performace of this company is the greatest. Roland's Roofing is so fortunate to have Robert Moyer as their Field Coordinator. Robert is amazingly responsive and has returned all of my calls within 15 minutes or less. Several years ago, I needed the flat roof portion of my home replaced and got quotes from three contractors. The highest bid was $11,461, the second highest was for $9,300, and the lowest was $6,250 from Roland's Roofing. Having been the homebuilding business in the 80's, I know to be wary when there is such a wide range in the price quotes. I had never done business with Roland's Roofing before, but I just had a gut feeling Roland's could perform. I turned out to be right and the job was completed promptly and satisfactorily in accordance with industry standards. The clean-up was excellent. You could hardly tell a roofing crew had been on the site. Recently, I had Roland's come out and deal with damage that had been done by squirrels eating through part of a vaulted roof overhang and building a nest between the roof decking and the soffit. Not only did Robert have a crew out to my home the next day and complete the job the same day, the cost was several thousands of dollars less than a company who had given me a quote about six months prior. I would not hesitate to recommend Rolands Roofing to anyone. They are top-notch.

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I was told that we didn't have to be there for the estimate. I spoke to the estimator & I told him my husband works 2 miles away from the house and could meet him but the estimator couldn't give me a time when he would be there. After waiting for almost 2 weeks; I called to check on what happened to my estimate (thinking maybe it got lost in the mail) but the receptionist couldn't find it and said it was probably misplaced. This tells me that the $5,000.00 job wasn't important enough to them...must be nice considering the economy.

1
★☆☆☆☆

I was told that we didn't have to be there for the estimate. I spoke to the estimator & I told him my husband works 2 miles away from the house and could meet him but the estimator couldn't give me a time when he would be there. After waiting for almost 2 weeks; I called to check on what happened to my estimate (thinking maybe it got lost in the mail) but the receptionist couldn't find it and said it was probably misplaced. This tells me that the $5,000.00 job wasn't important enough to them...must be nice considering the economy.

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Business Response:

There is no job too big or too small. We give all jobs and potential jobs the same attention. We pride ourselves in our customer satisfaction and know that is the reason that we remain in business after 40 yrs.
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When I made the call into Roland's, I got a call back within the hour. The service person checked my roof by the end of the day and gave me an excellent quote. He was friendly, fast and courteous. The whole job was smooth and I would absolutely recommend Roland's Roofing to anyone!

PROS: Family owned, great reputation
CONS:

5
★★★★★

When I made the call into Roland's, I got a call back within the hour. The service person checked my roof by the end of the day and gave me an excellent quote. He was friendly, fast and courteous. The whole job was smooth and I would absolutely recommend Roland's Roofing to anyone!

PROS: Family owned, great reputation
CONS:

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Business Response:

Thank You!
.

When calling for a quote they didnt want to take the time to help. They took 3 days to call me back just to set up an appointment for a quote. Then before even looking at my roof they ran down a list of possibilities and prices for thos potential problems. High and tacky!

1
★☆☆☆☆

When calling for a quote they didnt want to take the time to help. They took 3 days to call me back just to set up an appointment for a quote. Then before even looking at my roof they ran down a list of possibilities and prices for thos potential problems. High and tacky!

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Business Response:

We schedule our appointments the same day that we receive them and we do not give quotes over the phone as many people would like. Our prices are standard in the industry for business who have insurance and are licensed and bonded.

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