Gary's Pool and Patio

★★★★★
  • 13800 San Pedro Ave #2

    San Antonio, TX 78232

    Map & Directions
  • 210-494-5002

About Gary's Pool and Patio

Categories
  • Swimming Pool Contractors
  • Hot Tubs & Spas
  • Pool Equipment
Hours
M-F 9am-5:30pm, Sa 9am-4pm, Su Closed
Special Offer
Give Us A Call!
Emails
  • info@garyspoolandpatio.com
Year Established
  • 1954
Keywords
  • swimming pool installation
  • inground pool
  • fiberglass pool
  • fiberglass pools
  • inground pools
  • swimming pool store
  • outdoor swimming pools
  • pool installation
  • pool supplies
  • hot tub
  • pool builder
  • hot tub builder
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Languages
  • English
  • Spanish

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Poolside Sales & Service

16110 San Pedro Ave San Antonio, TX

About Us
    5 46
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    .

    If you and your family are thinking about purchasing a pool from Gary's Pool &Patio in San Antonio or Corpus Christi PLEASE THINK TWICE ABOUT IT and do your research diligently. Research the IRS website issue, Troubleshooter website,

    3
    ★★★★★

    If you and your family are thinking about purchasing a pool from Gary's Pool &Patio in San Antonio or Corpus Christi PLEASE THINK TWICE ABOUT IT and do your research diligently. Research the IRS website issue, Troubleshooter website,

    .

    Jerry is an excellent employee. He has always done satisfactory work for me.

    3
    ★★★★★

    Jerry is an excellent employee. He has always done satisfactory work for me.

    .

    Always excellent service and help. Always have the products we need.

    3
    ★★★★★

    Always excellent service and help. Always have the products we need.

    .

    Always helpful and responsive. Like working with Pat, great guy.

    3
    ★★★★★

    Always helpful and responsive. Like working with Pat, great guy.

    .

    How refreshing to have a conscience and reliable pool builder who definitely watches out for customers best interest. No game playing or corners cut by this team. We commissioned a pool by Garys Pool and Patio after our kids were grown a

    3
    ★★★★★

    How refreshing to have a conscience and reliable pool builder who definitely watches out for customers best interest. No game playing or corners cut by this team. We commissioned a pool by Garys Pool and Patio after our kids were grown a

    .

    Worst experience ever!!! Stay away from this company. We have had a Gary Pool for 30 years with no issues, so we decided to "upgrade" as the pool was old. Had a "new" pool put in and have had major issues from the beginning. Very poor

    3
    ★★★★★

    Worst experience ever!!! Stay away from this company. We have had a Gary Pool for 30 years with no issues, so we decided to "upgrade" as the pool was old. Had a "new" pool put in and have had major issues from the beginning. Very poor

    .

    Excellent service. I loved the person they sent out to fix my hot tub and I have used them for my pool and hot tub needs ever since. I recently started coming into their store to get my water tests done and they were extremely helpful in

    3
    ★★★★★

    Excellent service. I loved the person they sent out to fix my hot tub and I have used them for my pool and hot tub needs ever since. I recently started coming into their store to get my water tests done and they were extremely helpful in

    .

    I went into Garys Pool 8 hours before a pool party. It was the worst situation I could think of. My pool had become cloudy. I'm not talking murky; I'm talking about 25,000 gallons of milk. As I told them about my problem, they were on

    3
    ★★★★★

    I went into Garys Pool 8 hours before a pool party. It was the worst situation I could think of. My pool had become cloudy. I'm not talking murky; I'm talking about 25,000 gallons of milk. As I told them about my problem, they were on

    .

    My pool was in major disaster mode and needed a major overhaul years ago. So I finally got down to business and did my research and got the best bang for my buck. I think they did a good job; this is one of those jobs that is hard to

    3
    ★★★★★

    My pool was in major disaster mode and needed a major overhaul years ago. So I finally got down to business and did my research and got the best bang for my buck. I think they did a good job; this is one of those jobs that is hard to

    .

    We had our pool completed this year just in time for summer as they estimated. My family absolutely loves it and we have been in it so much that I swear we are growing gills. My daughters favorite spot is on the steps into the pool so

    3
    ★★★★★

    We had our pool completed this year just in time for summer as they estimated. My family absolutely loves it and we have been in it so much that I swear we are growing gills. My daughters favorite spot is on the steps into the pool so

    .

    After doing our research we decided that Garys Pool and Patio was the best option for us. The crew was very professional and courteous of our neighbors. We are very happy with the overall job.

    3
    ★★★★★

    After doing our research we decided that Garys Pool and Patio was the best option for us. The crew was very professional and courteous of our neighbors. We are very happy with the overall job.

    .

    I went to Garys Pool and Patio and had great service from the start. I decided to go with them because of their product line Viking Pools. Most of the employees there also have lots of experience in the pool business. During the

    3
    ★★★★★

    I went to Garys Pool and Patio and had great service from the start. I decided to go with them because of their product line Viking Pools. Most of the employees there also have lots of experience in the pool business. During the

    .

    Great company! They kept their word about everything. Very professional and honest. They did everything they could to make us happy. They're the best!

    3
    ★★★★★

    Great company! They kept their word about everything. Very professional and honest. They did everything they could to make us happy. They're the best!

    .

    Efficient crew. They were awesome! I just started using the pool they installed for me and was sitting there pleased with how clean they left my yard. I can easily recommend them. Love the new pool!

    3
    ★★★★★

    Efficient crew. They were awesome! I just started using the pool they installed for me and was sitting there pleased with how clean they left my yard. I can easily recommend them. Love the new pool!

    .

    The crew was awesome! They were efficient, polite, thorough, and hard working individuals. I would recommend you any day!

    3
    ★★★★★

    The crew was awesome! They were efficient, polite, thorough, and hard working individuals. I would recommend you any day!

    .

    Our kids are so happy! They just love the waterfall. The job was done in a timely manner and everyone was very nice!

    3
    ★★★★★

    Our kids are so happy! They just love the waterfall. The job was done in a timely manner and everyone was very nice!

    .

    I am writing this review to show my complete satisfaction with my Gary's Pool and Patio swimming pool and hot tub that were installed in May of this year. It was quick and everything ran pretty much on time. They were always very

    3
    ★★★★★

    I am writing this review to show my complete satisfaction with my Gary's Pool and Patio swimming pool and hot tub that were installed in May of this year. It was quick and everything ran pretty much on time. They were always very

    .

    We purchased a pool and hot tub this spring from Gary's Pool and Patio. We have been very pleased. The installation was done as promised and the crew obviously knew very well what they were doing and offered great advice in how to

    3
    ★★★★★

    We purchased a pool and hot tub this spring from Gary's Pool and Patio. We have been very pleased. The installation was done as promised and the crew obviously knew very well what they were doing and offered great advice in how to

    .

    Great Experience from the start. Sales team is professional, friendly, and knows what they are talking about. Installation went great and I had my pool ready to swim in about 6 weeks. I would recommend this company over any other

    3
    ★★★★★

    Great Experience from the start. Sales team is professional, friendly, and knows what they are talking about. Installation went great and I had my pool ready to swim in about 6 weeks. I would recommend this company over any other

    .

    Paid 32,000 for a fiberglass pool to be installed by Garys pool and Patio. Crew excavated deep end on the wrong end. They did not follow Viking Pools guidelines for installation and backfilled hole with sand instead of rock material. Pool

    3
    ★★★★★

    Paid 32,000 for a fiberglass pool to be installed by Garys pool and Patio. Crew excavated deep end on the wrong end. They did not follow Viking Pools guidelines for installation and backfilled hole with sand instead of rock material. Pool

    .

    We had problems since the first day. They took 4 months to built our pool.
    When they finally finished we found out that the chlorine pump was not working. They fixed after a few days. Then the water pump stops working without a reason. It

    3
    ★★★★★

    We had problems since the first day. They took 4 months to built our pool.
    When they finally finished we found out that the chlorine pump was not working. They fixed after a few days. Then the water pump stops working without a reason. It

    .

    Whatever you do don't get involved with this company or any of it's sub contractors!

    3
    ★★★★★

    Whatever you do don't get involved with this company or any of it's sub contractors!

    .

    If you want a good end result with a pool and patio, stay away from Gary's pool and aptio. They will ask you to pay the full amount before the work is complete and at that point you will rarely hear from them. Let me correct that

    3
    ★★★★★

    If you want a good end result with a pool and patio, stay away from Gary's pool and aptio. They will ask you to pay the full amount before the work is complete and at that point you will rarely hear from them. Let me correct that

    .

    I have been very pleased with Gary's Pool and Patio. Everything from installation to maintenance and handling problems has been handled in an exceptional fashion. First of all, the installation was completed as promised and it was obvious that the crew knew what it was doing. Second, after they were done with the pool and spa, a few minor problems came up but they were able to take care of them right away, and the problems never came up again. Thank you GPP!!!!

    5
    ★★★★★

    I have been very pleased with Gary's Pool and Patio. Everything from installation to maintenance and handling problems has been handled in an exceptional fashion. First of all, the installation was completed as promised and it was obvious that the crew knew what it was doing. Second, after they were done with the pool and spa, a few minor problems came up but they were able to take care of them right away, and the problems never came up again. Thank you GPP!!!!

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    .

    I have been very pleased with Gary's Pool and Patio. Everything from installation to maintenance and handling problems has been handled in an exceptional fashion. First of all, the installation was completed as promised and it was obvious

    3
    ★★★★★

    I have been very pleased with Gary's Pool and Patio. Everything from installation to maintenance and handling problems has been handled in an exceptional fashion. First of all, the installation was completed as promised and it was obvious

    .

    Everything was complete on 8/28 and the entire crew was wonderful! They were professional and cleaned up after themselves every day they worked. Very highly recommended!

    5
    ★★★★★

    Everything was complete on 8/28 and the entire crew was wonderful! They were professional and cleaned up after themselves every day they worked. Very highly recommended!

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    .

    Everything was complete on 8/28 and the entire crew was wonderful! They were professional and cleaned up after themselves every day they worked. Very highly recommended!

    3
    ★★★★★

    Everything was complete on 8/28 and the entire crew was wonderful! They were professional and cleaned up after themselves every day they worked. Very highly recommended!

    .

    I am completely satisfied with my Gary pool and hot tub that was put in last year. It was fast and almost completely on time ( there was some weather delay). They always kept me in the loop and informed. They showed me how to use

    3
    ★★★★★

    I am completely satisfied with my Gary pool and hot tub that was put in last year. It was fast and almost completely on time ( there was some weather delay). They always kept me in the loop and informed. They showed me how to use

    .

    The crew was very professional, polite and very pleasant to work with. I am very happy with their work. Every day they left my home everything was clean and I really appreciated that. A special thanks to Cisco for all of his hard work.

    5
    ★★★★★

    The crew was very professional, polite and very pleasant to work with. I am very happy with their work. Every day they left my home everything was clean and I really appreciated that. A special thanks to Cisco for all of his hard work.

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    .

    The crew was very professional, polite and very pleasant to work with. I am very happy with their work. Every day they left my home everything was clean and I really appreciated that. A special thanks to Cisco for all of his hard work.

    3
    ★★★★★

    The crew was very professional, polite and very pleasant to work with. I am very happy with their work. Every day they left my home everything was clean and I really appreciated that. A special thanks to Cisco for all of his hard work.

    .

    I am so thankful for everything that you did. Dominic, the crew and everyone there was all so great. Thanks again for all the hard work!

    3
    ★★★★★

    I am so thankful for everything that you did. Dominic, the crew and everyone there was all so great. Thanks again for all the hard work!

    .

    Dominick and all the crew from Gary's was great! They put in my new pool and I could not be happier. My pool looks so good that I love to show it off. I am very pleased with the work that was done and highly recommend Gary's to everyone!

    5
    ★★★★★

    Dominick and all the crew from Gary's was great! They put in my new pool and I could not be happier. My pool looks so good that I love to show it off. I am very pleased with the work that was done and highly recommend Gary's to everyone!

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    .

    Dominick and all the crew from Gary's was great! They put in my new pool and I could not be happier. My pool looks so good that I love to show it off. I am very pleased with the work that was done and highly recommend Gary's to everyone!

    3
    ★★★★★

    Dominick and all the crew from Gary's was great! They put in my new pool and I could not be happier. My pool looks so good that I love to show it off. I am very pleased with the work that was done and highly recommend Gary's to everyone!

    .

    I am impressed with your staff. They are very professional and very knowledgeable. Most of all they are honest. They are not

    3
    ★★★★★

    I am impressed with your staff. They are very professional and very knowledgeable. Most of all they are honest. They are not

    .

    Your whole crew was wonderful and very professional. They were clean in the area of work each day. I cant say enough about everyone. I will recommend you to all my family and friends.

    3
    ★★★★★

    Your whole crew was wonderful and very professional. They were clean in the area of work each day. I cant say enough about everyone. I will recommend you to all my family and friends.

    .

    These guys did wonderful! They needed to finalize my pool with the aspects of tile and electrical work and like i said, wonderful! Thank you Gary's, I will call on you again!

    5
    ★★★★★

    These guys did wonderful! They needed to finalize my pool with the aspects of tile and electrical work and like i said, wonderful! Thank you Gary's, I will call on you again!

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    .

    These guys did wonderful! They needed to finalize my pool with the aspects of tile and electrical work and like i said, wonderful! Thank you Gary's, I will call on you again!

    3
    ★★★★★

    These guys did wonderful! They needed to finalize my pool with the aspects of tile and electrical work and like i said, wonderful! Thank you Gary's, I will call on you again!

    .

    I bought a spa from Gary??s and it arrived the next day. By that night I was soaking and so relieved. The delivery and setup was very fast and the spa is wonderful!

    5
    ★★★★★

    I bought a spa from Gary??s and it arrived the next day. By that night I was soaking and so relieved. The delivery and setup was very fast and the spa is wonderful!

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    .

    I bought a spa from Garys and it arrived the next day. By that night I was soaking and so relieved. The delivery and setup was very fast and the spa is wonderful!

    3
    ★★★★★

    I bought a spa from Garys and it arrived the next day. By that night I was soaking and so relieved. The delivery and setup was very fast and the spa is wonderful!

    .

    Look at the plaster and flagstone photos for yourself.

    sassyav8r.smugmug dot com/Other/Gary-Pool-San-Antonio

    3
    ★★★★★

    Look at the plaster and flagstone photos for yourself.

    sassyav8r.smugmug dot com/Other/Gary-Pool-San-Antonio

    .

    I am writing this in reference to Gary's Pool & Patio, Dominick and his crew who put in our pool. I want to thank Dominick who did an outstanding job in overseeing everything that was done to our pool. We are so pleased with our pool. It came out beautiful and more than we had expected it to. We would highly recommend Gary's Pool and Patio. A big thumbs up! Excellent job!

    5
    ★★★★★

    I am writing this in reference to Gary's Pool & Patio, Dominick and his crew who put in our pool. I want to thank Dominick who did an outstanding job in overseeing everything that was done to our pool. We are so pleased with our pool. It came out beautiful and more than we had expected it to. We would highly recommend Gary's Pool and Patio. A big thumbs up! Excellent job!

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    .

    These guys were awsome. They moved my shed house after helping me empty it out and not only that, helped me move everything back in after sweeping it out. This crew was amazing in the rain and thunderstorms. Thanks for the attention to detail. They also answered my phone calls immediately.

    5
    ★★★★★

    These guys were awsome. They moved my shed house after helping me empty it out and not only that, helped me move everything back in after sweeping it out. This crew was amazing in the rain and thunderstorms. Thanks for the attention to detail. They also answered my phone calls immediately.

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    .

    Gary Pools has been installing pumps that are not designed for permanently installed pools in their inground pools that they install. They have been doing this for many years and Leif Zars who is owner of Gary Pools put it in writing. We purchased this same pump for our inground pool, that was installed by a different pool dealer, and it ran so hot that it kept causing our breaker to trip. Upon reading the Owner's Manual for troubleshooting motor overheating we learned that this pump was not designed for inground pools. We were lied to when we purchased the pump. We were told it was for inground pools and they still hold to their story that we are stuck with a damaged $745 Speck Pump that we can never use. We hope that all Gary Pool customers will file a class action law suit against Gary Pools and that criminal charges of fraud be filed against it's owner Leif Zars.

    0
    ★☆☆☆☆

    Gary Pools has been installing pumps that are not designed for permanently installed pools in their inground pools that they install. They have been doing this for many years and Leif Zars who is owner of Gary Pools put it in writing. We purchased this same pump for our inground pool, that was installed by a different pool dealer, and it ran so hot that it kept causing our breaker to trip. Upon reading the Owner's Manual for troubleshooting motor overheating we learned that this pump was not designed for inground pools. We were lied to when we purchased the pump. We were told it was for inground pools and they still hold to their story that we are stuck with a damaged $745 Speck Pump that we can never use. We hope that all Gary Pool customers will file a class action law suit against Gary Pools and that criminal charges of fraud be filed against it's owner Leif Zars.

    Cons: If you want your house burned down Gary Pools will help you

    .

    If you decide to hire this company to install a pool for you, be prepared for the worst nightmare ! On my case they only install the heater and parts that were 5 years old ! Never finished the job...no answer from the owners or administrator !!

    0
    ★☆☆☆☆

    If you decide to hire this company to install a pool for you, be prepared for the worst nightmare ! On my case they only install the heater and parts that were 5 years old ! Never finished the job...no answer from the owners or administrator !!

    Pros: Price

    Cons: Everything else

    .

    I hired this company 6 months ago and paid in advance the instalation of a pool as per their demand. The job was never finished, Gary dissapear and never return phone calls so I had to hire another company to finish the Job. Came to find out with the serial number that the "new" heater that they had installed and never worked was 5 years old . Huge nightmare !!

    0
    ★☆☆☆☆

    I hired this company 6 months ago and paid in advance the instalation of a pool as per their demand. The job was never finished, Gary dissapear and never return phone calls so I had to hire another company to finish the Job. Came to find out with the serial number that the "new" heater that they had installed and never worked was 5 years old . Huge nightmare !!

    Pros: None

    Cons: Everything

    .

    I called Gary Pools for service. I spoke with stephanie and paid by debit card over the phone.The tech didn't come as scheduled. I called stephanie,she gave him the wrong address.When he (Jaime) came he put chemicals in.Two days later he left a note saying he scrubbed pool. Pool had a layer of chemical residue on the bottom and algae along sides.There were polaris tracks in the residue. It hadn't been scrubbed or vacuumed. Called stephanie,she put tech on.He made excuses that it was plaster,not chemicals said I should scrub it regularly. I asked why me when I hired them to do it. Stephanie said she would send him back. I arrived from work late and left early for several days so I didn't check it. That week we had heavy rains and dirt spilled over the terraced landscape into pool. I told stephanie I was unsure what tech had done, but would pay for another service. Tech "shocked" it with chemicals. Days later he hadn't returned. My wife called to speak to stephanies' boss. Liz got on, asked if we wanted the pool drained and cleaned. We said whatever it takes. I told Liz about the quality of their service, she got indignant saying she would return money. I didn't want a refund, I wanted a clean pool. I called Gary's main office spoke to the owner's assistant. Said she would have the service Manager call. Hours later he called, said they would not do business with me and would refund money. I tried to explain quality of their service. He said that they were stopping my service "because of my attitude". Again I called admin. office, spoke with the assistant about service and my frustration about the company's "attitude". Owner's assistant said she would have owner call me (Mr. Zarr).. He called, said he was told by service manager that I cussed at him. I told him this was a lie. All I wanted was good, friendly service and my pool cleaned. He refused to hear about poor service provided by his workers. I guess their "attitude" towards customers comes from the top.

    0
    ★☆☆☆☆

    I called Gary Pools for service. I spoke with stephanie and paid by debit card over the phone.The tech didn't come as scheduled. I called stephanie,she gave him the wrong address.When he (Jaime) came he put chemicals in.Two days later he left a note saying he scrubbed pool. Pool had a layer of chemical residue on the bottom and algae along sides.There were polaris tracks in the residue. It hadn't been scrubbed or vacuumed. Called stephanie,she put tech on.He made excuses that it was plaster,not chemicals said I should scrub it regularly. I asked why me when I hired them to do it. Stephanie said she would send him back. I arrived from work late and left early for several days so I didn't check it. That week we had heavy rains and dirt spilled over the terraced landscape into pool. I told stephanie I was unsure what tech had done, but would pay for another service. Tech "shocked" it with chemicals. Days later he hadn't returned. My wife called to speak to stephanies' boss. Liz got on, asked if we wanted the pool drained and cleaned. We said whatever it takes. I told Liz about the quality of their service, she got indignant saying she would return money. I didn't want a refund, I wanted a clean pool. I called Gary's main office spoke to the owner's assistant. Said she would have the service Manager call. Hours later he called, said they would not do business with me and would refund money. I tried to explain quality of their service. He said that they were stopping my service "because of my attitude". Again I called admin. office, spoke with the assistant about service and my frustration about the company's "attitude". Owner's assistant said she would have owner call me (Mr. Zarr).. He called, said he was told by service manager that I cussed at him. I told him this was a lie. All I wanted was good, friendly service and my pool cleaned. He refused to hear about poor service provided by his workers. I guess their "attitude" towards customers comes from the top.

    Pros: Workers parrot poor leadership from owner

    Cons: A month of frustration

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