Savannah Oaks

★☆☆☆☆
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  • 5204 50th Street

    Lubbock, TX 79414

    Map & Directions
  • 806-797-8612

About Savannah Oaks

Hours
Mon-Fri 9am-5pm, Sat Closed, Sun Closed

Real Estate

Real Estate
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Do NOT rent from here. I have had two leak problems. The second was major where carpet tech had to come in and move EVERYTHING out of the rooms into the dining room. (This was at 10:30 a.m.) They even moved things (including a computer) OUTSIDE onto the patio UNATTENDED and my husband happened to go home early (2:30 p.m.) and found all of our backroom things outside on our patio with no one around. Carpet tech did say they told management to call us to let us know stuff was left outside unattended. \r\n\r\nSavannah oaks management failed to contact us properly. The first number they called was an old number, (which we were pretty sure we updated those numbers), however when i asked if they called the second number on file, they said the number was not dialed because ""it LOOKED like a non-working number, so we didn't call it"" (which it was a working number!) No one will take blame for leaving our things outside, and to them, nothing wrong was done.\r\n\r\nAlso, the security gate has not worked in the 1.5 years we've rented from them, and there have been robberies and car vandalizations. The laundryroom onsite is HORRIBLE! It takes tokens, and eat them all the time. \r\n\r\nManagement in the office changes constantly and they are VERY rude and unhelpful when it comes right down to it.\r\n\r\nNot a safe, friendly place to live!

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★☆☆☆☆

Do NOT rent from here. I have had two leak problems. The second was major where carpet tech had to come in and move EVERYTHING out of the rooms into the dining room. (This was at 10:30 a.m.) They even moved things (including a computer) OUTSIDE onto the patio UNATTENDED and my husband happened to go home early (2:30 p.m.) and found all of our backroom things outside on our patio with no one around. Carpet tech did say they told management to call us to let us know stuff was left outside unattended. \r\n\r\nSavannah oaks management failed to contact us properly. The first number they called was an old number, (which we were pretty sure we updated those numbers), however when i asked if they called the second number on file, they said the number was not dialed because ""it LOOKED like a non-working number, so we didn't call it"" (which it was a working number!) No one will take blame for leaving our things outside, and to them, nothing wrong was done.\r\n\r\nAlso, the security gate has not worked in the 1.5 years we've rented from them, and there have been robberies and car vandalizations. The laundryroom onsite is HORRIBLE! It takes tokens, and eat them all the time. \r\n\r\nManagement in the office changes constantly and they are VERY rude and unhelpful when it comes right down to it.\r\n\r\nNot a safe, friendly place to live!

Cons: Unreliable staff, expensive for what its worth, unsafe

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The ""limited access gates"" and ""surveillance cameras"", that they advertise to get you to sign a lease, DO NOT WORK! The management will advertise these features to convey that the complex is ""more secure"" than other similar complexes. That is laughable. During my stay at Savannah Oaks my car was broken into and robbed, 4 other vehicles were broken into and robbed, my and several others balcony's were vandelized, a puppy was murdered by a tenant, beers cans littered the complex, my outside plants were stolen twice, the walls are very thin (lots of noise from neighbors)and one of the many ferrel cats inhabiting the property attacked a small dog. In addition, the wooden walkways and decks throughout the property are decayed and nails stick out. These issues were rarely if ever fixed. The apartments are very expensive for what you get and the management was always rude.

0
★☆☆☆☆

The ""limited access gates"" and ""surveillance cameras"", that they advertise to get you to sign a lease, DO NOT WORK! The management will advertise these features to convey that the complex is ""more secure"" than other similar complexes. That is laughable. During my stay at Savannah Oaks my car was broken into and robbed, 4 other vehicles were broken into and robbed, my and several others balcony's were vandelized, a puppy was murdered by a tenant, beers cans littered the complex, my outside plants were stolen twice, the walls are very thin (lots of noise from neighbors)and one of the many ferrel cats inhabiting the property attacked a small dog. In addition, the wooden walkways and decks throughout the property are decayed and nails stick out. These issues were rarely if ever fixed. The apartments are very expensive for what you get and the management was always rude.

Pros: nice neighbors

Cons: limited access gates and surveillance cameras do not work

 

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