Security Service Federal Cu

★☆☆☆☆

About Security Service Federal Cu

Categories
Hours
Mon-Fri 9am-5:30pm, Sat 9am-2pm

Finance

Finance
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I called SSFC and requested a pay amount for my truck loan and found out that they could not release information if a diliquency is present on my account. I did have a delinquency before the loan, I paid the delinquency off in full on Feb 2009 to obtain the loan. I then found out today that it was not written off thier books. Now if i don't find my reciept i am going to have to pay it off ONCE Again. This is not fair to me or any customer. I may be out of $118.18 with christmas around the corner this would hurt me and my family.

0
★☆☆☆☆

I called SSFC and requested a pay amount for my truck loan and found out that they could not release information if a diliquency is present on my account. I did have a delinquency before the loan, I paid the delinquency off in full on Feb 2009 to obtain the loan. I then found out today that it was not written off thier books. Now if i don't find my reciept i am going to have to pay it off ONCE Again. This is not fair to me or any customer. I may be out of $118.18 with christmas around the corner this would hurt me and my family.

Pros: Got a loan for my truck

Cons: Costly human error by bank

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Security Service Federal Credit Union was very dissapointing to do business with in some very big areas they would not make adjustments for bank error and were impossible to communicate with,we have had to take them to court.

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★☆☆☆☆

Security Service Federal Credit Union was very dissapointing to do business with in some very big areas they would not make adjustments for bank error and were impossible to communicate with,we have had to take them to court.

Cons: communication, knowledge

 

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