BBVA Compass

★☆☆☆☆
  • 3101 Matlock Rd

    Mansfield, TX 76063

    Map & Directions
  • 817-804-5050

About BBVA Compass

Categories
  • Banks
Hours
M-Th 9am-5pm, F 9am-6pm, Sa 9am-1pm, Su Closed

Finance

Finance
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A warning to all, DO NOT USE THIS ATM FOR CASH DEPOSIT!! I did a deposit this morning after leaving the gym across the street, as I was sliding my bills into the machine it displayed the question "do you need more time?" I selected "yes" , then the machine pulled my bills abruptly, closed, then did not print a receipt. The message displayed "sorry, your money is stored in the safe" appears on the screen, then I was logged out. When I logged back into my account again to see if it showed up on the last transactions, it did not appear. Since it was an hour before the bank opened, I had to go home. I looked at my account online, it did not appear. I called the bank with absolute confidence that this was just a simple malfunction but because they have a camera installed, they could just see me doing the deposit. But they claim they have no record of this. I would watch it with this bank. Use only the drive-through teller or walk it in . DO NOT TRUST ANY OF THEIR ATMS!! I am out $200.

1
★☆☆☆☆

A warning to all, DO NOT USE THIS ATM FOR CASH DEPOSIT!! I did a deposit this morning after leaving the gym across the street, as I was sliding my bills into the machine it displayed the question "do you need more time?" I selected "yes" , then the machine pulled my bills abruptly, closed, then did not print a receipt. The message displayed "sorry, your money is stored in the safe" appears on the screen, then I was logged out. When I logged back into my account again to see if it showed up on the last transactions, it did not appear. Since it was an hour before the bank opened, I had to go home. I looked at my account online, it did not appear. I called the bank with absolute confidence that this was just a simple malfunction but because they have a camera installed, they could just see me doing the deposit. But they claim they have no record of this. I would watch it with this bank. Use only the drive-through teller or walk it in . DO NOT TRUST ANY OF THEIR ATMS!! I am out $200.

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Message from BBVA Compass

BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has been recognized as one of the nation s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.

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