Texas Air

★★★★☆

About Texas Air

Categories
  • Air Conditioning Contractors

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Austin:
Resultset_next

Arrow Service Center

9725 Anderson Mill Road Austin, TX

Resultset_next

Wansley Refrigeration Services

4111 Guadalupe St. Austin, TX

4.3 10
Hi! Sign in to let us know how Texas Air was?
Write a Review
.

I've called Texas Air several times and they've always given me the best price and the best service. The staff is helpful and the latest a tech has ever arrived is 15 minutes past what they estimated - not too bad.I had some trouble with the ventilation in my bedroom and they were able to resolve everything that day. My air and heat are blowing fine now and I will definitely use their services again!

2
★★★★★

I've called Texas Air several times and they've always given me the best price and the best service. The staff is helpful and the latest a tech has ever arrived is 15 minutes past what they estimated - not too bad.I had some trouble with the ventilation in my bedroom and they were able to resolve everything that day. My air and heat are blowing fine now and I will definitely use their services again!

.

I first called Texas Air about 2 or 3 months ago when one of my rooms was significantly warmer than the others. 2 months, 4 service calls, and $620 later, I still have the same problem. I told them exactly what I wanted, they changed my mind and told me to go with a cheaper service which didn't end up working, so I am going to have to end up paying for the cheaper service and the more expensive one to get what I want. They told me the services to fix the problem I needed, gave me a good price, but then waited until AFTER they were done to tell me my place wasn't properly insulated. Thanks for nothing.

To make matters worse, our technician left a huge mess outside and inside and didn't offer to clean it up.

On the plus side, the prices are good, the call center is nice, and they return your call promptly - but the service is lacking.

I'm left a little less than impressed. And a little broke.

1
★★☆☆☆

I first called Texas Air about 2 or 3 months ago when one of my rooms was significantly warmer than the others. 2 months, 4 service calls, and $620 later, I still have the same problem. I told them exactly what I wanted, they changed my mind and told me to go with a cheaper service which didn't end up working, so I am going to have to end up paying for the cheaper service and the more expensive one to get what I want. They told me the services to fix the problem I needed, gave me a good price, but then waited until AFTER they were done to tell me my place wasn't properly insulated. Thanks for nothing.

To make matters worse, our technician left a huge mess outside and inside and didn't offer to clean it up.

On the plus side, the prices are good, the call center is nice, and they return your call promptly - but the service is lacking.

I'm left a little less than impressed. And a little broke.

Pros: Usually on time, fast to return calls, reliable quote.

Cons: actual work quality is poor

.

I used the reviews on this site to pick this service company. So, let me tell you my experience so you don't have as bad of an experience as I did.

I needed someone out at a rental property of mine that day. I called Texas Air at 9AM and got an answering service that took my info and paged their dispatcher. The dispacher returned the page around 10 AM. At 10 AM I was told a technician will be out there in around 4 hours after working on another job. So, that would put them at my property around 2 or 3 PM.

At 4:30 PM I hadn't heard from anyone. So, I called the dispatcher back. (By the way the dispatcher was the ONLY positive experience in this entire ordeal) She was suprised I had heard nothing and called the tech. She promptly called me back and then my tenant stating he was on his way, but was stuck in traffic.

HE NEVER SHOWED UP!!! I called 3 seperate times after that asking for someone to call me back. NOBODY CALLED BACK!!! I had to get someone out to fix the AC so I called another company. I then called Texas Air back to cancel the service call . . . . Did they even deserve that?

EXTREMELY DISAPPOINTED!!!

0
★☆☆☆☆

I used the reviews on this site to pick this service company. So, let me tell you my experience so you don't have as bad of an experience as I did.

I needed someone out at a rental property of mine that day. I called Texas Air at 9AM and got an answering service that took my info and paged their dispatcher. The dispacher returned the page around 10 AM. At 10 AM I was told a technician will be out there in around 4 hours after working on another job. So, that would put them at my property around 2 or 3 PM.

At 4:30 PM I hadn't heard from anyone. So, I called the dispatcher back. (By the way the dispatcher was the ONLY positive experience in this entire ordeal) She was suprised I had heard nothing and called the tech. She promptly called me back and then my tenant stating he was on his way, but was stuck in traffic.

HE NEVER SHOWED UP!!! I called 3 seperate times after that asking for someone to call me back. NOBODY CALLED BACK!!! I had to get someone out to fix the AC so I called another company. I then called Texas Air back to cancel the service call . . . . Did they even deserve that?

EXTREMELY DISAPPOINTED!!!

Pros: The dispatcher.

Cons: The rest of the company.

.

We are completely THRILLED with Texas Air. We found them through this website and could not be happier with our first experience with them. From the first phone call I made, everyone I dealt with was courteous, friendly, easy to get in contact with and extremely helpful. Our service technician was EXTREMELY honest, always on time, very friendly and did not try to push anything on us that we did not need. What a refreshing change this company is! Texas Air saved us over $500 (from what another company quoted). Thank You Texas Air....you are now our only company for air conditioning service and repair!

2
★★★★★

We are completely THRILLED with Texas Air. We found them through this website and could not be happier with our first experience with them. From the first phone call I made, everyone I dealt with was courteous, friendly, easy to get in contact with and extremely helpful. Our service technician was EXTREMELY honest, always on time, very friendly and did not try to push anything on us that we did not need. What a refreshing change this company is! Texas Air saved us over $500 (from what another company quoted). Thank You Texas Air....you are now our only company for air conditioning service and repair!

Pros: Fast Service, Friendly Staff, Honest Technicians! THUMBS WAY UP!!!!!!

Cons: NONE!

.

Highly Recommended. We used their services for minor A/C Repair and were very pleased with the quality of work performed. The are very reasonably priced and we will definately use their services in the future.

2
★★★★★

Highly Recommended. We used their services for minor A/C Repair and were very pleased with the quality of work performed. The are very reasonably priced and we will definately use their services in the future.

Pros: Very Affordable, Reliable

.

Your company gave me more information about the equipment than any of the other estimates that I received. Courteous, professional employees from start to finish.

2
★★★★★

Your company gave me more information about the equipment than any of the other estimates that I received. Courteous, professional employees from start to finish.

.

The purpose of this letter is to thank you for the wonderful job you did repairing our air conditioner. We were both impressed and relieved that you were able to come and see us on the day that we called you. How refreshing it is to have someone show up, at the appointed hour! Moreover, we are confident you performed a thorough evaluation on our unit and presented us with a fair price. We have given your business card to several of our friends and neighbors

2
★★★★★

The purpose of this letter is to thank you for the wonderful job you did repairing our air conditioner. We were both impressed and relieved that you were able to come and see us on the day that we called you. How refreshing it is to have someone show up, at the appointed hour! Moreover, we are confident you performed a thorough evaluation on our unit and presented us with a fair price. We have given your business card to several of our friends and neighbors

.

I just wanted to send you a letter of Thanks!!! Its very rare in this area for contractors to show up promptly, keep their word, not oversell, do good work, and also charge a fair price. I have been in the business of refurbishing houses for several years and Ive had more than my share of bad contractors. I know theyre not all bad!!! Its great to know that I finally found the right company for my heating and air conditioning needs.

Good luck and thanks again.

2
★★★★★

I just wanted to send you a letter of Thanks!!! Its very rare in this area for contractors to show up promptly, keep their word, not oversell, do good work, and also charge a fair price. I have been in the business of refurbishing houses for several years and Ive had more than my share of bad contractors. I know theyre not all bad!!! Its great to know that I finally found the right company for my heating and air conditioning needs.

Good luck and thanks again.

.

Texas Air is a company you can trust to do a good job. My air conditioning installation was done by excellent employees. All work was neatly and efficiently performed - even to sweeping up afterward! It is refreshing to do business with a company and it's personnel who are honest and trustworthy.

2
★★★★★

Texas Air is a company you can trust to do a good job. My air conditioning installation was done by excellent employees. All work was neatly and efficiently performed - even to sweeping up afterward! It is refreshing to do business with a company and it's personnel who are honest and trustworthy.

.

I recently had an air conditioning system installed by your company. I want to thank you and your staff for a job well done. From the sales people to the installers, they were all such professionals at everything they did.

2
★★★★★

I recently had an air conditioning system installed by your company. I want to thank you and your staff for a job well done. From the sales people to the installers, they were all such professionals at everything they did.

Wait, you're the expert.

If you've been to or used Texas Air, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review