Budget Overhead Door Co

★☆☆☆☆

About Budget Overhead Door Co

Hours
Mon. - Sun. 24 Hours

Home & Garden

Home & Garden
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Horrible Owner and Customer Service: My disabled aunt contacted this company to fix her garage door March 1st. She is a renter and whatever the cost for repair was would have come out of that months rent. The tech went out and patched up what was obviously wrong. The morning of April 15 the garage door spring busted and the door fell. She then contacted another garage door company who came out and looked at the work that had been done and recommended that she call Budget Overhead Door back since they had done the innitial work. He let her know what to ask about and what to expect them to say. She called and asked for a quote for what she was told was wrong. The man she spoke to was Shawn(Sean) Fisher. She was happy to be talking to the owner and she went on to tell him about the problem and what was going on now. He immediately became defensive about his work and told her she didn't know what she was talking about and that she was crazy. My aunt was understandably upset and they started arguing about the ethics and workmanship of the company. He went on to call her a b**** and tell her that she has a big f-ing mouth just like his ex-wife or girlfriend. He said he was gonna go out there and make it better but she wouldn't shut her big f-ing mouth and hung up on her. I was appalled to hear the the owner of a business would actually speak to a customer like that! Irreguardless of the work that had been done or needed to be done and irreguardless of what she told him, he is a man and a business owner and had no right to talk to her like that. It's bad enough she is disabled but to have someone talk to her with such disrespect was completely out of line. What kind of business gets so personal in the middle of a business call? I wouldn't recommend this place to my worst enemy and intend to let everyone I can know about how disrespectful these people are.

0
★☆☆☆☆

Horrible Owner and Customer Service: My disabled aunt contacted this company to fix her garage door March 1st. She is a renter and whatever the cost for repair was would have come out of that months rent. The tech went out and patched up what was obviously wrong. The morning of April 15 the garage door spring busted and the door fell. She then contacted another garage door company who came out and looked at the work that had been done and recommended that she call Budget Overhead Door back since they had done the innitial work. He let her know what to ask about and what to expect them to say. She called and asked for a quote for what she was told was wrong. The man she spoke to was Shawn(Sean) Fisher. She was happy to be talking to the owner and she went on to tell him about the problem and what was going on now. He immediately became defensive about his work and told her she didn't know what she was talking about and that she was crazy. My aunt was understandably upset and they started arguing about the ethics and workmanship of the company. He went on to call her a b**** and tell her that she has a big f-ing mouth just like his ex-wife or girlfriend. He said he was gonna go out there and make it better but she wouldn't shut her big f-ing mouth and hung up on her. I was appalled to hear the the owner of a business would actually speak to a customer like that! Irreguardless of the work that had been done or needed to be done and irreguardless of what she told him, he is a man and a business owner and had no right to talk to her like that. It's bad enough she is disabled but to have someone talk to her with such disrespect was completely out of line. What kind of business gets so personal in the middle of a business call? I wouldn't recommend this place to my worst enemy and intend to let everyone I can know about how disrespectful these people are.

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