Gutter Helmet by RainAway, Inc.

★★★☆☆
  • 12160 Abrams Rd 510

    Dallas, TX 75243

    Map & Directions
  • 972-613-2002

Home Construction & Remodeling

Home Construction & Remodeling
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2.6 5
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Absolutely the most unethical company that could possibly exist. The owner is rude and very unethical. It is as if the staff have been trained to be just as rude and unethical as the owner. I've never seen a company collectively try so hard to not do the right thing in all my life. Very high pressure sales, over priced, and horrible customer service.

0
★☆☆☆☆

Absolutely the most unethical company that could possibly exist. The owner is rude and very unethical. It is as if the staff have been trained to be just as rude and unethical as the owner. I've never seen a company collectively try so hard to not do the right thing in all my life. Very high pressure sales, over priced, and horrible customer service.

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WOW!!! Great experience with this company. The product lives up to the hype. Completely worth it. Friendly staff - professional installers.

5
★★★★★

WOW!!! Great experience with this company. The product lives up to the hype. Completely worth it. Friendly staff - professional installers.

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Business Response:

Thank you Janet for great comment. We greatly appreciate your business and thank you for being part of the Gutter Helmet family!
.

Not only is the Gutter Helmet product over priced, but the slick salesman tried high pressuring to buy! Felt like buying a used car instead of a gutter, don't have these guys out unless you feel like wasting 3 hours and then having to kick them out of your house!

1
★☆☆☆☆

Not only is the Gutter Helmet product over priced, but the slick salesman tried high pressuring to buy! Felt like buying a used car instead of a gutter, don't have these guys out unless you feel like wasting 3 hours and then having to kick them out of your house!

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0 out of 1 people found this review helpful.

Business Response:

Justin, we are sorry that you had a less than perfect experience with Gutter Helmet. We are rated A+ with the BBB and we pride ourselves with providing excellent customer service. Our product is America's #1 gutter protection system.
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I bought a GUTTER HELMET gutter system a year ago and have never regretted it. The company is family-owned and has been in business for 40 YEARS and I can see why! I was impressed from beginning to end. When I called, the lady I spoke to was courteous and told me what to expect and that is exactly what happened... professional consultant came to my home and wonderful installers (not what I usually expect on a home improvement project). A few weeks later, I decided to add a flower bed and needed an extension on my downspout. I called and the answer was "no problem." They came out to my house a few days later and I was taken care of. It is very hard to find companies that will give you the "warm and fuzzy" feeling of being treated like family, so I am glad that I did business with GUTTER HELMET! I have several friends that I have referred to them and they have had wonderful experiences! A++++

5
★★★★★

I bought a GUTTER HELMET gutter system a year ago and have never regretted it. The company is family-owned and has been in business for 40 YEARS and I can see why! I was impressed from beginning to end. When I called, the lady I spoke to was courteous and told me what to expect and that is exactly what happened... professional consultant came to my home and wonderful installers (not what I usually expect on a home improvement project). A few weeks later, I decided to add a flower bed and needed an extension on my downspout. I called and the answer was "no problem." They came out to my house a few days later and I was taken care of. It is very hard to find companies that will give you the "warm and fuzzy" feeling of being treated like family, so I am glad that I did business with GUTTER HELMET! I have several friends that I have referred to them and they have had wonderful experiences! A++++

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2 out of 2 people found this review helpful.

Business Response:

Thank you Sandy for your gracious remarks. You might be interested in our Customer Appreciation Program. Please contact our office for information about this program. It is customers like you that help make our brand #1 in America! Welcome to the Gutter Helmet family.
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I had to talk to one of the ladies in the office, not sure if she's the only one or not, but she is the rudest person I have ever had the displeasure of speaking to. Very condescending, acts like she knows better than anyone else. Why would anyone want to do any business with people like this????

1
★☆☆☆☆

I had to talk to one of the ladies in the office, not sure if she's the only one or not, but she is the rudest person I have ever had the displeasure of speaking to. Very condescending, acts like she knows better than anyone else. Why would anyone want to do any business with people like this????

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0 out of 1 people found this review helpful.

Business Response:

H.M., we pride ourselves with 40 years of excellent customer service. We apologize that you had a less than perfect experience. We have thousands of happy customers that can attest to our amazing customer service.

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