Als Air Conditioning

★★★★☆
  • 2600 Technology Dr 450

    Plano, TX 75074

    Map & Directions
  • 972-423-0333

4.3438 32
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On Wednesday, we were quoted $382 to repair/replace an outdoor faucet ($30 part), and an additional $592 to add a shut off valve ($20 part) on the inside wall. We had already demolished the wall ourselves to gain access to the plumbing (since it was wet and needed to be removed anyway), and told them that we'd like a plastic access cover ($60 part) to make future repairs easier, but they said they weren't able to install one.

They even shut off the water to our home before turning on the faucet to see where the leak was coming from. This and the price felt scam-my, so we paid them the $49 trip fee to get them off our property. We will not be inviting them back. We only invited them in the first place because we thought the copper pipe connecting to the faucet may need repair because we found it wrapped in duct tape from a previous repair (and thus, may have needed cutting, which we don't have the tools for).

Thank you for reminding us why we've started doing everything ourselves! I'm all for paying extra for a professional to do the job correctly, but $900 in labor for a 30 min job is quite excessive.

1
★☆☆☆☆

On Wednesday, we were quoted $382 to repair/replace an outdoor faucet ($30 part), and an additional $592 to add a shut off valve ($20 part) on the inside wall. We had already demolished the wall ourselves to gain access to the plumbing (since it was wet and needed to be removed anyway), and told them that we'd like a plastic access cover ($60 part) to make future repairs easier, but they said they weren't able to install one.

They even shut off the water to our home before turning on the faucet to see where the leak was coming from. This and the price felt scam-my, so we paid them the $49 trip fee to get them off our property. We will not be inviting them back. We only invited them in the first place because we thought the copper pipe connecting to the faucet may need repair because we found it wrapped in duct tape from a previous repair (and thus, may have needed cutting, which we don't have the tools for).

Thank you for reminding us why we've started doing everything ourselves! I'm all for paying extra for a professional to do the job correctly, but $900 in labor for a 30 min job is quite excessive.

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Asa and Cody were fabulous! They came early and took out the old toilet and replaced it with ADA toilet. They were highly recommended, and I can see why. They were quick, friendly, and helpful.

5
★★★★★

Asa and Cody were fabulous! They came early and took out the old toilet and replaced it with ADA toilet. They were highly recommended, and I can see why. They were quick, friendly, and helpful.

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I have used them before to replace my furnace. I like that they show up when they tell you they will be there. They are professional. I plan on using them for future heating/ac and plumbing needs

5
★★★★★

I have used them before to replace my furnace. I like that they show up when they tell you they will be there. They are professional. I plan on using them for future heating/ac and plumbing needs

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Al's Plumbing has always saved me with coming out and resolving my plumbing issues within 1 to 2 hours from calling them with an emergency. Their technicians are very informative with what they have to do to resolve my plumbing issues. They are friendly and always have a smile on their face. Their appearance is always neat and clear, sometimes I wonder if they change clothes before making a new service call.

5
★★★★★

Al's Plumbing has always saved me with coming out and resolving my plumbing issues within 1 to 2 hours from calling them with an emergency. Their technicians are very informative with what they have to do to resolve my plumbing issues. They are friendly and always have a smile on their face. Their appearance is always neat and clear, sometimes I wonder if they change clothes before making a new service call.

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On time, straightforward, courteous, no unexpected fees. Very professional. Would definitely recommend.

5
★★★★★

On time, straightforward, courteous, no unexpected fees. Very professional. Would definitely recommend.

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always great work and nice plumbers

5
★★★★★

always great work and nice plumbers

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As a visitor to my daughter's home, I am not used to the way things are handled in the USA. However, I have been impressed with how much help and information I was given when I was acting as a proxy for my daughter and son-in-law,

Very prompt service at the date and time requested. Air Conditioner service yesterday was well handled by two very polite technicians. They even tried to solve what we had hoped would be a small plumbing problem.

Unfortunately the solution was not successful as the problem lay deeper. Today, two plumbing technicians arrived ON TIME to resolve the ongoing issue.
Discounts applied as appropriate - and without any prompting by me.

Service good, staff both on telephone and in person very polite and helpful.

5
★★★★★

As a visitor to my daughter's home, I am not used to the way things are handled in the USA. However, I have been impressed with how much help and information I was given when I was acting as a proxy for my daughter and son-in-law,

Very prompt service at the date and time requested. Air Conditioner service yesterday was well handled by two very polite technicians. They even tried to solve what we had hoped would be a small plumbing problem.

Unfortunately the solution was not successful as the problem lay deeper. Today, two plumbing technicians arrived ON TIME to resolve the ongoing issue.
Discounts applied as appropriate - and without any prompting by me.

Service good, staff both on telephone and in person very polite and helpful.

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Al's Plumbing and Heating is great. Very polite and respectful to everyone. They are very fair with pricing especially when purchasing multiple things at the same time.

5
★★★★★

Al's Plumbing and Heating is great. Very polite and respectful to everyone. They are very fair with pricing especially when purchasing multiple things at the same time.

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Would rate them very high. Watter heater went out at 7AM...they were here within 30 minutes. While sticker shock...(haven't bought a water heater in 20 yeaars), they had great discounts, etc. Plumbers were friendly, efficient, professional.

5
★★★★★

Would rate them very high. Watter heater went out at 7AM...they were here within 30 minutes. While sticker shock...(haven't bought a water heater in 20 yeaars), they had great discounts, etc. Plumbers were friendly, efficient, professional.

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They come on TIME and I highly recommend their service.

4
★★★★☆

They come on TIME and I highly recommend their service.

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Quick response and excellent service.

5
★★★★★

Quick response and excellent service.

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To start with, when I called for my service appointment, the person on the phone had superior customer service and was very informative to the process by which the plumber would be coming to my home. When the two plumbers arrived, they quickly determined my kitchen plumbing issue and provided me a detailed explanation of the problem at hand and what the solution(s) would be. They then went over the exact upfront pricing of the services required to correct my plumbing issue. They were courteous and professional. I would highly recommend Al's Plumbing and I would certainly call them the next time I require plumbing repair.

5
★★★★★

To start with, when I called for my service appointment, the person on the phone had superior customer service and was very informative to the process by which the plumber would be coming to my home. When the two plumbers arrived, they quickly determined my kitchen plumbing issue and provided me a detailed explanation of the problem at hand and what the solution(s) would be. They then went over the exact upfront pricing of the services required to correct my plumbing issue. They were courteous and professional. I would highly recommend Al's Plumbing and I would certainly call them the next time I require plumbing repair.

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Two of Al's professional plumbers showed up on time and got right to work to figure out the problem. They took the time to explain to me exactly what the problem was and what they needed to do to resolve it. I would definitely refer them to others. I will also be calling them again if I need a plumber.

5
★★★★★

Two of Al's professional plumbers showed up on time and got right to work to figure out the problem. They took the time to explain to me exactly what the problem was and what they needed to do to resolve it. I would definitely refer them to others. I will also be calling them again if I need a plumber.

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The plumbers were very friendly and did the job well. Showed up on time and were very prompt.

4
★★★★☆

The plumbers were very friendly and did the job well. Showed up on time and were very prompt.

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Great service! Called with an issue and they were here within an hour! Fixed the problem quickly!!! I highly recommend them!

5
★★★★★

Great service! Called with an issue and they were here within an hour! Fixed the problem quickly!!! I highly recommend them!

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Arrived on time and were very professional. They were able to solve my problem in a timely manner and recommend ways to prevent the clog in the future. They have coupons that you can use to help make it more affordable. Will definitely use Al's again.

5
★★★★★

Arrived on time and were very professional. They were able to solve my problem in a timely manner and recommend ways to prevent the clog in the future. They have coupons that you can use to help make it more affordable. Will definitely use Al's again.

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they were on time very helpful courteous and knowledgeable very happy with the service. will use these guys again would recommend. Jeff and Cody were respectful and helpful.

5
★★★★★

they were on time very helpful courteous and knowledgeable very happy with the service. will use these guys again would recommend. Jeff and Cody were respectful and helpful.

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There were on time and very Professional. Great service Cody and Jeff.

4
★★★★☆

There were on time and very Professional. Great service Cody and Jeff.

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They did an excellent job

5
★★★★★

They did an excellent job

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I needed my personal shutoff valve replaced and Al's Plumbing came out and had it replaced within 4 hours. The guys were very nice and did a great job, kept the collateral damage to my bushes to a minimum as well. Thanks guys!

4
★★★★☆

I needed my personal shutoff valve replaced and Al's Plumbing came out and had it replaced within 4 hours. The guys were very nice and did a great job, kept the collateral damage to my bushes to a minimum as well. Thanks guys!

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We needed our emergency cutoff valves replaced with new ones installed with supply lines. Asa and Tony did an awesome job - they knew what they were doing and were very professional!! Thank you!

5
★★★★★

We needed our emergency cutoff valves replaced with new ones installed with supply lines. Asa and Tony did an awesome job - they knew what they were doing and were very professional!! Thank you!

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On time gave accurate estimate. Explained what and why repairs were needed. Very professional. Worked quickly and accurately. Very pleases with service

5
★★★★★

On time gave accurate estimate. Explained what and why repairs were needed. Very professional. Worked quickly and accurately. Very pleases with service

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AC/Heat Tech. David was very professional, informative and explained the problem. Everyone from Al's plumbing ALWAYS have been very professional, prompt and understanding. Alwasys wear shoe covers and uniform. Highly recommended

5
★★★★★

AC/Heat Tech. David was very professional, informative and explained the problem. Everyone from Al's plumbing ALWAYS have been very professional, prompt and understanding. Alwasys wear shoe covers and uniform. Highly recommended

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Al's Plumbing was the best plumbing service I've ever used. The licensed plumber, Derek Weddle and his assistant Hector were consummate professionals that addressed all my issues in a timely and professional manner. Cost was reasonable as well....

4
★★★★☆

Al's Plumbing was the best plumbing service I've ever used. The licensed plumber, Derek Weddle and his assistant Hector were consummate professionals that addressed all my issues in a timely and professional manner. Cost was reasonable as well....

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When I woke up this morning to no hot water. I found out the hot water heater wasn't working and I called Als plumbing and the office was very helpful in setting up a window for the service tech's visit. They showed up early and walked us through the issue and our options. We decided to replace the water heater. From the time they showed up until he was finished with the installation clean up was just over 2 1/2 hours. He was extremely thorough, professional and neat. They did an excellent job and I recommend Als plumbers to anyone who needs plumbing work done right and quickly.

5
★★★★★

When I woke up this morning to no hot water. I found out the hot water heater wasn't working and I called Als plumbing and the office was very helpful in setting up a window for the service tech's visit. They showed up early and walked us through the issue and our options. We decided to replace the water heater. From the time they showed up until he was finished with the installation clean up was just over 2 1/2 hours. He was extremely thorough, professional and neat. They did an excellent job and I recommend Als plumbers to anyone who needs plumbing work done right and quickly.

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I called to make an appointment and the service person was on time. Upon arrival I described the issue and he wrote up a quote for over $400. I signed the estimate thinking it would take him several hours to fix the issue. After 30 minutes he left, went to Home Depot to buy $30 worth of PVC and then spent 45 minutes making the repair. In other words MAKE SURE YOU ASK WHAT THE BILLING RATE IS FOR YOUR JOB. I got taken to the cleaners and will not recommend these guys to anyone.

1
★☆☆☆☆

I called to make an appointment and the service person was on time. Upon arrival I described the issue and he wrote up a quote for over $400. I signed the estimate thinking it would take him several hours to fix the issue. After 30 minutes he left, went to Home Depot to buy $30 worth of PVC and then spent 45 minutes making the repair. In other words MAKE SURE YOU ASK WHAT THE BILLING RATE IS FOR YOUR JOB. I got taken to the cleaners and will not recommend these guys to anyone.

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I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

1
★☆☆☆☆

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

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I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

1
★☆☆☆☆

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

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The BEST! My son decided that he wanted to see if one of his hot wheel cars go down the water slide and clogged the toilet. What a mess! Called Al's and they took care of the problem the same day. Thanks!

5
★★★★★

The BEST! My son decided that he wanted to see if one of his hot wheel cars go down the water slide and clogged the toilet. What a mess! Called Al's and they took care of the problem the same day. Thanks!

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I have been using Al's Plumbing for about 15 years now. They have always done a great job for me and I have referred them to family, friends and church members and have always gotten positive feedback. As a matter of fact, our church uses Al's for plumbing and air conditioning. The plumbers give you a price before starting the work so you will always know your price before the work is even started. Al's has some of the most polite and friendly employees. The plumber is good about showing me the prices in their book and explaining the problems and costs to me so I can understand. Al's has an exceptional senior citizen discount that always comes in handy.

5
★★★★★

I have been using Al's Plumbing for about 15 years now. They have always done a great job for me and I have referred them to family, friends and church members and have always gotten positive feedback. As a matter of fact, our church uses Al's for plumbing and air conditioning. The plumbers give you a price before starting the work so you will always know your price before the work is even started. Al's has some of the most polite and friendly employees. The plumber is good about showing me the prices in their book and explaining the problems and costs to me so I can understand. Al's has an exceptional senior citizen discount that always comes in handy.

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My son's bathroom was a mess and neither my husband nor I could fix it (we tried but no way). We calld Al's and it was fixed the following day, in about 45 minutes at a very good price. Very good service and very fast.

5
★★★★★

My son's bathroom was a mess and neither my husband nor I could fix it (we tried but no way). We calld Al's and it was fixed the following day, in about 45 minutes at a very good price. Very good service and very fast.

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1 out of 1 people found this review helpful.

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I've used Al's plumbing a few times over the past 5 years and have always been pleased with their service. Last week I had them change out my water heater which was located in my attic. The guys did a great job removing the old one which was leaking water. They laid down plastic protection for my floors and took extra precaution such as wearing shoe covers. I am very pleased with the service they have provided me with. Their prices comparable and warranties are a plus. I will certainly continue to use this company and will continue to refer them to my friends.

5
★★★★★

I've used Al's plumbing a few times over the past 5 years and have always been pleased with their service. Last week I had them change out my water heater which was located in my attic. The guys did a great job removing the old one which was leaking water. They laid down plastic protection for my floors and took extra precaution such as wearing shoe covers. I am very pleased with the service they have provided me with. Their prices comparable and warranties are a plus. I will certainly continue to use this company and will continue to refer them to my friends.

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1 out of 2 people found this review helpful.

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