Crystal Cleaners

★☆☆☆☆

About Crystal Cleaners

Personal Services

Personal Services
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I dropped 7 lined drapery panels off to be pressed. When I picked them up, they looked fine on the hangers, but when I hung them up, they were awful with steamed-in wrinkles and stretched-out, sagging fabric. I called them immediately, and even before I could tell them about the problems, they started telling me to bring them back and they would fix everything. They knew how bad they were when they gave them to me and had said nothing. I was afraid they would totally destroy my drapery if I took took them back, so I asked for a refund. They refused. FYI, your credit card company will not get involved with a dispute over dry cleaning because your signature is considered acceptance of the work that was done.

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★☆☆☆☆

I dropped 7 lined drapery panels off to be pressed. When I picked them up, they looked fine on the hangers, but when I hung them up, they were awful with steamed-in wrinkles and stretched-out, sagging fabric. I called them immediately, and even before I could tell them about the problems, they started telling me to bring them back and they would fix everything. They knew how bad they were when they gave them to me and had said nothing. I was afraid they would totally destroy my drapery if I took took them back, so I asked for a refund. They refused. FYI, your credit card company will not get involved with a dispute over dry cleaning because your signature is considered acceptance of the work that was done.

 

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