Hotel Zaza Dallas

★★★★★
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  • 2332 Leonard St

    Dallas, TX 75201

    Map & Directions
  • 214-468-8399

Personal Services

Personal Services
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The spa attendant who gave my wife the pedicure was overly nice and accommodating. A good feeling!

5
★★★★★

The spa attendant who gave my wife the pedicure was overly nice and accommodating. A good feeling!

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.

yes, definitely an awesome and relaxing spa. I am so glad my friend recommend this place.

3
★★★★★

yes, definitely an awesome and relaxing spa. I am so glad my friend recommend this place.

.

The Zaspa staff were friendly and very helpful

5
★★★★★

The Zaspa staff were friendly and very helpful

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.

Absolutely enjoyed my stay. The Spa was perfect. My room was exactly what I wanted, clean, spacious, pretty and relaxing.

5
★★★★★

Absolutely enjoyed my stay. The Spa was perfect. My room was exactly what I wanted, clean, spacious, pretty and relaxing.

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Kathy in the spa gave me the best hotel massage I have ever had. Wonderful stretching for post golf. Outstanding.

5
★★★★★

Kathy in the spa gave me the best hotel massage I have ever had. Wonderful stretching for post golf. Outstanding.

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Another amazing and relaxing getaway at ZaZa with my husband! From arrival to departure, everything was exceptional. I was so thankful to finally experience the spa - my massage and pedicure were the perfect addition to our getaway.

5
★★★★★

Another amazing and relaxing getaway at ZaZa with my husband! From arrival to departure, everything was exceptional. I was so thankful to finally experience the spa - my massage and pedicure were the perfect addition to our getaway.

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Alexis, as always, was wonderful help when making my reservation. Josh with the concierge was extremely helpful upon arrival. Juan and Victoria are great assets to your spa staff!

5
★★★★★

Alexis, as always, was wonderful help when making my reservation. Josh with the concierge was extremely helpful upon arrival. Juan and Victoria are great assets to your spa staff!

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The front desk people we so welcoming! Service at the spa was wonderful too! I only wish that the changing room at the spa was a bit bigger! Everything else was just perfect!

5
★★★★★

The front desk people we so welcoming! Service at the spa was wonderful too! I only wish that the changing room at the spa was a bit bigger! Everything else was just perfect!

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.

The front desk people we so welcoming! Service at the spa was wonderful too! I only wish that the changing room at the spa was a bit bigger! Everything else was just perfect!

3
★★★★★

The front desk people we so welcoming! Service at the spa was wonderful too! I only wish that the changing room at the spa was a bit bigger! Everything else was just perfect!

.

Kathy in the spa gave me the best hotel massage I have ever had. Wonderful stretching for post golf. Outstanding.

3
★★★★★

Kathy in the spa gave me the best hotel massage I have ever had. Wonderful stretching for post golf. Outstanding.

.

Absolutely enjoyed my stay. The Spa was perfect. My room was exactly what I wanted, clean, spacious, pretty and relaxing.\r

3
★★★★★

Absolutely enjoyed my stay. The Spa was perfect. My room was exactly what I wanted, clean, spacious, pretty and relaxing.\r

.

The spa attendant who gave my wife the pedicure was overly nice and accommodating. Everyone we encountered was happy, helpful, greeted us with eye contact and gave us the impression they genuinely appreciated us being there - a good

3
★★★★★

The spa attendant who gave my wife the pedicure was overly nice and accommodating. Everyone we encountered was happy, helpful, greeted us with eye contact and gave us the impression they genuinely appreciated us being there - a good

.

The ZaSpa staff were friendly and very helpful.

3
★★★★★

The ZaSpa staff were friendly and very helpful.

.

While I don't think this is the worst spa in Dallas, it is far from good. Let me start off by saying this, my facial was great. The woman who did it (I forget her name) did a great job, did not talk the whole time or try to force products

3
★★★★★

While I don't think this is the worst spa in Dallas, it is far from good. Let me start off by saying this, my facial was great. The woman who did it (I forget her name) did a great job, did not talk the whole time or try to force products

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I made reservations for a Spa Day retreat for myself & 5 of my girlfriends. Two of which had never been to a spa. The pictures online were so pretty we were excited to be pampered and just be able to relax. The spa staff was unprepared and

3
★★★★★

I made reservations for a Spa Day retreat for myself & 5 of my girlfriends. Two of which had never been to a spa. The pictures online were so pretty we were excited to be pampered and just be able to relax. The spa staff was unprepared and

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so i went to have a spa day and little did i know that when i first walk in there was a young lady with too much make up on that couldn't even acknowledge me when i walked in...keep in mind that was no one present she was just playing on the internet, so that was a bad start. I then finally got checked in to have a pedicure and as i got myself comfortable i noticed her tools looked as if they'd been sitting in nasty blue stuff for months, EW! the nail tech left me alone for several long periods of time! so that was horrible. I then proceded to have a facial and that wasn't any better, she used old sponges on my face, i then got up, didn't even want to have the rest of my services performed and tried to speak to the manager which avoided me and then didnt return my calls so she upset me to the point where i WILL NOT GO BACK!!!

0
★☆☆☆☆

so i went to have a spa day and little did i know that when i first walk in there was a young lady with too much make up on that couldn't even acknowledge me when i walked in...keep in mind that was no one present she was just playing on the internet, so that was a bad start. I then finally got checked in to have a pedicure and as i got myself comfortable i noticed her tools looked as if they'd been sitting in nasty blue stuff for months, EW! the nail tech left me alone for several long periods of time! so that was horrible. I then proceded to have a facial and that wasn't any better, she used old sponges on my face, i then got up, didn't even want to have the rest of my services performed and tried to speak to the manager which avoided me and then didnt return my calls so she upset me to the point where i WILL NOT GO BACK!!!

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My boyfriend bought me the complete spa package for my birthday in April. He booked everything and paid for it over the phone. He even called the day he dropped me off for service to confirm they were ready for me. After my service was complete, I went to "checkout" only to be told they had no record of my boyfriend's information and I owed them some money. As you can imagine, by boyfriend was pretty upset considering the effort he put forth. He left two messages for the manager to call him back. Never heard from him! I am quite surprised considering the level of service Za Za should provide. I refuse to go back just as matter of pricinciple. Too bad. It is a nice presentation and decent service. Sometimes the little things just taint the possible referral base.

0
★☆☆☆☆

My boyfriend bought me the complete spa package for my birthday in April. He booked everything and paid for it over the phone. He even called the day he dropped me off for service to confirm they were ready for me. After my service was complete, I went to "checkout" only to be told they had no record of my boyfriend's information and I owed them some money. As you can imagine, by boyfriend was pretty upset considering the effort he put forth. He left two messages for the manager to call him back. Never heard from him! I am quite surprised considering the level of service Za Za should provide. I refuse to go back just as matter of pricinciple. Too bad. It is a nice presentation and decent service. Sometimes the little things just taint the possible referral base.

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The next time I'm in town, I fully expect that my schedule will include a visit to ZaSpa. Great atmosphere and service. Heaven on earth.

2
★★★★★

The next time I'm in town, I fully expect that my schedule will include a visit to ZaSpa. Great atmosphere and service. Heaven on earth.

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Friendly staff. Great mani/pedi in one of my favorite Dallas hotels. Great atmosphere! And you never know who you may see...
A friend recommended and I try to visit when I'm in town, Keep up the good work ladies! :)

2
★★★★★

Friendly staff. Great mani/pedi in one of my favorite Dallas hotels. Great atmosphere! And you never know who you may see...
A friend recommended and I try to visit when I'm in town, Keep up the good work ladies! :)

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we had a good stay here,we liked the spa,the facial was good and the pedis while we watched movies was a good change from the normal chairs,the bath was the best.me and my girlfriend will come back.

2
★★★★★

we had a good stay here,we liked the spa,the facial was good and the pedis while we watched movies was a good change from the normal chairs,the bath was the best.me and my girlfriend will come back.

Pros: the bath and the pedi

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this spa is by far and away the worst spa i have been to. they couldn't provide locks for the lockers in the bathroom...they were overbooked, literally not a seat to spare in the tiny waiting room. it was uncomfortable and far from relaxing. there was no care or comfort provided. if you are hungry, prepare to beg them to give you a menu...and don't expect them to come take your order, you'll have to stand around and wait for someone to help you. when the food does come, they will not inform you it has arrived.
while i received my facial, i listened to some sort of mix cd complitation that i'm guessing the staff brought it....don't get me wrong, i love john mayer, taylor swift, alicia keys, coldplay, etc.....but i don't want to hear it while i'm supposed to be soothed and relaxed. i'd have to say i didn't enjoy being scalded by water dripping off the steam machine on to my face either.
unprofessional. very disappointing.

0
★☆☆☆☆

this spa is by far and away the worst spa i have been to. they couldn't provide locks for the lockers in the bathroom...they were overbooked, literally not a seat to spare in the tiny waiting room. it was uncomfortable and far from relaxing. there was no care or comfort provided. if you are hungry, prepare to beg them to give you a menu...and don't expect them to come take your order, you'll have to stand around and wait for someone to help you. when the food does come, they will not inform you it has arrived.
while i received my facial, i listened to some sort of mix cd complitation that i'm guessing the staff brought it....don't get me wrong, i love john mayer, taylor swift, alicia keys, coldplay, etc.....but i don't want to hear it while i'm supposed to be soothed and relaxed. i'd have to say i didn't enjoy being scalded by water dripping off the steam machine on to my face either.
unprofessional. very disappointing.

Pros: can't think of one

Cons: the list is too long

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We had the best time here! The spa was the best,the girl at the front was very helpful,and we loved the massage and the pedicure's were great,I love the paraffin and hot towels! It was a little small,but it fit our needs just fine! Me and my girlfriends will return in the future!!

2
★★★★★

We had the best time here! The spa was the best,the girl at the front was very helpful,and we loved the massage and the pedicure's were great,I love the paraffin and hot towels! It was a little small,but it fit our needs just fine! Me and my girlfriends will return in the future!!

Pros: beautiful spa,the rooms are great!

Cons: none to mention!

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We had a blast! We came on the weekend for a girls night and the massage was great,we had alot of fun doing the pedi's all together the girls were great and we loved the chairs! Very fun place to bring the girls!

2
★★★★☆

We had a blast! We came on the weekend for a girls night and the massage was great,we had alot of fun doing the pedi's all together the girls were great and we loved the chairs! Very fun place to bring the girls!

Pros: fun

Cons: too small

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I took my mother there to have a pedicure for her birthday - the girl that did our pedi was great but the pedicure it self was a little lacking. When you go for a pedicure you expect your cuticles to get trimmed and a good foot scrub. This did not happen at Zaspa, my feet still felt like they need a little more attention.

1
★★★☆☆

I took my mother there to have a pedicure for her birthday - the girl that did our pedi was great but the pedicure it self was a little lacking. When you go for a pedicure you expect your cuticles to get trimmed and a good foot scrub. This did not happen at Zaspa, my feet still felt like they need a little more attention.

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Sent my daughter a gift certificate and she loved this place. Said everyone was so nice, and the facials were the best!! Very good spa!!
Congrats to the staff, and a great manager!!

2
★★★★★

Sent my daughter a gift certificate and she loved this place. Said everyone was so nice, and the facials were the best!! Very good spa!!
Congrats to the staff, and a great manager!!

Pros: Great atmosphere, and great manager!

Cons: Couldnt find anything negative...

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This is an awesome spa! I recently had a girl's weekend and we stayed at the hotel and the spa was so perfect for us, they gave us these great vodka shots, and were at our assistance at all times!! It was perfect!

2
★★★★★

This is an awesome spa! I recently had a girl's weekend and we stayed at the hotel and the spa was so perfect for us, they gave us these great vodka shots, and were at our assistance at all times!! It was perfect!

Pros: Staff, Valet parking free, good for small groups

.

Although the spa, like the hotel is lovely, I was very disappointed in my spa services. The staff was unprofessional, and not terribly friendly. While I received my pedicure, staff members sat nearby and carried on personal conversations on their cell phones.
When I asked about ordering a small snack from the restaurant, the staff acted as though it was a great inconvenience to do so.
The quality of my services were quite underwhelming, as well.

0
★☆☆☆☆

Although the spa, like the hotel is lovely, I was very disappointed in my spa services. The staff was unprofessional, and not terribly friendly. While I received my pedicure, staff members sat nearby and carried on personal conversations on their cell phones.
When I asked about ordering a small snack from the restaurant, the staff acted as though it was a great inconvenience to do so.
The quality of my services were quite underwhelming, as well.

 

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