I just bought two new phones from Mike at this location and they are awesome. They helped me pick through the 100 phones they have available and we selected the perfect fit for my budget and needs. They even stayed way past closing time to make sure i was all connected with the new services. Keep up the good work guys and THANK YOU for saving me $50 a month on my services. I switched from Sprint Blackberry to Cricket Android phones. I recommend these guys for all your wireless Toyz!
My phone broke 2 months before my contract expired. The fellow here was so knowledgeable to help me choose the right used phone, and even offered that I could return it and apply the money to my new phone if I come back to Wireless Toyz for a new phone when my contract expires.
When the new phone shut itself down while we were fiddling with it, he offered us a free upgrade to a different phone.
And he took the time to try to recover my numbers from my old phone. It ended up being a lost cause, but an A for effort!
I would highly recommend this place to anyone.
These people sold me the horrendous "Cricket Wireless" service and neglected to provide information on the trial/return policy, as well as the mail-in rebate, so I find myself inconvenienced and having to take extra time out of my day to return to the store to recieve paperwork for a rebate for a service that works slower than the dial-up we were working with back in the 90s.
I could go on about how much of a tragedy "Cricket Wireless" service is, but I guess that is on Cricket, and not this particular retailer.
Furthermore, if you find yourself in the market for a wireless device, it would behoove you to do business with the provider directly, as you will find yourself with the most accurate, updated information about the carrier's conditions, terms of service, not to mention a wider selection of phones.
If you go into Wireless Toyz and try to select a phone, chances are they'll be out of it anyway.
And the icing on my Wireless Toyz cake was the salesperson's cavalier and most unhelpful attitude when I called back to inquire about the Cricket return policy. He didn't know what he was talking about, and changed his answer tthree times, and after calling I still had to go online to figure it out. Rude.
There is no reason to shop here. There are too many other places to recieve better quality wireless products and services.
Pros: centrally located
Cons: everything else