Jesse's Painting

★★☆☆☆

About Jesse's Painting

Categories
  • Painters

Home Construction & Remodeling

Home Construction & Remodeling
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2.0 1
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I used this company in August 2008 to do the exterior painting on my home. The overall workmanship and efficiency was acceptable. The only problem I had is on the last day of the paint job, Jesse's staff left 2 flood lamps off of the back of my house and also had unplugged my deep freezer in the garage without asking permission or notifying us that they had done so. We discovered the freezer issue about 12 hours later when we opened it and found the freezer almost totally defrosted and a number of food items ruined. I contacted Jesse the next day and he agreed to compensate us $30 for the lost food. About 10 days later I called him again. First he tried to say we were lying and his staff did not unplug the freezer. Then he stated that his staff was human and made mistakes. I gave him an additional week to pay the damages and if not paid then I would file a formal complaint. He refused to pay and has not responded to the complaint filed with a local business bureau. My advice is, if you use this company, keep a strict eye on the staff and do not allow them access to interior/garage electrical outlets unless you are aware that they are using them.

1
★★☆☆☆

I used this company in August 2008 to do the exterior painting on my home. The overall workmanship and efficiency was acceptable. The only problem I had is on the last day of the paint job, Jesse's staff left 2 flood lamps off of the back of my house and also had unplugged my deep freezer in the garage without asking permission or notifying us that they had done so. We discovered the freezer issue about 12 hours later when we opened it and found the freezer almost totally defrosted and a number of food items ruined. I contacted Jesse the next day and he agreed to compensate us $30 for the lost food. About 10 days later I called him again. First he tried to say we were lying and his staff did not unplug the freezer. Then he stated that his staff was human and made mistakes. I gave him an additional week to pay the damages and if not paid then I would file a formal complaint. He refused to pay and has not responded to the complaint filed with a local business bureau. My advice is, if you use this company, keep a strict eye on the staff and do not allow them access to interior/garage electrical outlets unless you are aware that they are using them.

Pros: Good quality work at a reasonable price

Cons: Poor customer service and no staff supervision while onsite by owner

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