Petco

★☆☆☆☆
  • 19507 Interstate 45 700

    Spring, TX 77388

    Map & Directions
  • 281-528-9586

Pets & Animals

Pets & Animals
More choices in Spring:
Resultset_next

PETSMART

19075 Interstate 45 S 114 Shenandoah, IA

Resultset_next

Elkin Kennels

19402 Kuykendahl Rd Spring, TX

1.0 1
Hi! Sign in to let us know how Petco was?
Write a Review
.

Unfriendly, unhelpful, tons of attitude. That describes the staff of this particular Petco store. I shop there often due to convenience (it's near my office, on my way home). The convenience of the location is not worth the trouble, and after my last experience there, I will not be going back. \r\nI won't go into every experience I've had at this store - I'll just mention the last visit so you get the general idea.\r\nThe last time I went , I walked up to the ONLY register open and set my items on the counter. The girl at the register was slowly counting the money from her register. She didn't acknowledge me, and I stood there and waited. After about 3 minutes, she finally got done with whatever she as doing, and asked me, in a bored voice, if I had a Petco card. No greeting or anything. And that is the basic attitude of every employee I've encountered in that store. It's depressing, actually! These people seem to really hate their lives. How sad.\r\n\r\nI worked at a Petco store when I was a teenager - and you never take the money out and count the register until the END of your shift. This was clearly not the end of her shift. Also, having worked in customer service, I know that the treatment I receive at that Petco store is unacceptable. \r\n\r\nA smile and a friendly attitude goes a LONG way. This store is going nowhere.

0
★☆☆☆☆

Unfriendly, unhelpful, tons of attitude. That describes the staff of this particular Petco store. I shop there often due to convenience (it's near my office, on my way home). The convenience of the location is not worth the trouble, and after my last experience there, I will not be going back. \r\nI won't go into every experience I've had at this store - I'll just mention the last visit so you get the general idea.\r\nThe last time I went , I walked up to the ONLY register open and set my items on the counter. The girl at the register was slowly counting the money from her register. She didn't acknowledge me, and I stood there and waited. After about 3 minutes, she finally got done with whatever she as doing, and asked me, in a bored voice, if I had a Petco card. No greeting or anything. And that is the basic attitude of every employee I've encountered in that store. It's depressing, actually! These people seem to really hate their lives. How sad.\r\n\r\nI worked at a Petco store when I was a teenager - and you never take the money out and count the register until the END of your shift. This was clearly not the end of her shift. Also, having worked in customer service, I know that the treatment I receive at that Petco store is unacceptable. \r\n\r\nA smile and a friendly attitude goes a LONG way. This store is going nowhere.

Pros: Location, but it's not even worth it.

Cons: Horrible customer service!

 

Wait, you're the expert.

If you've been to or used Petco, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review